Product Care, Customer Service, and Other Quality Controls Sample Clauses

Product Care, Customer Service, and Other Quality Controls. (a) Retailer shall comply with all instructions provided by PurWell regarding the storage, handling, shipping, disposal, or other aspect of the Products, as may be amended by PurWell from time to time. (b) Retailer shall sell Products in their original packaging. Relabeling, repackaging (including the separation of bundled Products or the bundling of Products), and other alterations to Products or their packaging are not permitted. Retailer shall not remove, translate, or modify the contents of any label or literature on or accompanying the Products. Retailer shall not tamper with, deface, or otherwise alter any serial number, UPC code, or other identifying information on Products or their packaging. Retailer shall not alter Products in any way. (c) Retailer shall not represent or advertise any Product as “new” that has been returned open or repackaged. (d) Promptly upon receipt of the Products, Retailer shall inspect the Products and their packaging for damage, defect, evidence of tampering, or other nonconformance (a “Defect”). If any Defect is identified, Retailer must not offer the Product for sale and must promptly report the Defect to PurWell. (e) Retailer shall cooperate with PurWell with respect to any Product recall or other consumer safety information dissemination efforts. (f) Retailer shall report to PurWell any material customer complaint or adverse claim regarding the Products of which it becomes aware. Retailer shall assist PurWell in investigating any such complaints or adverse claims. (g) Retailer shall cooperate with PurWell in the investigation and resolution of any quality or customer service issues related to Retailer’s sale of the Products, including disclosing information regarding Product sources, shipment, and handling. (h) Products shall be kept out of direct sunlight and not stored in temperatures below 32° (0°C) or above 75° (24°C) for prolonged periods of time. (i) Products shall be sold or discarded within 12 months from date of purchase.
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Product Care, Customer Service, and Other Quality Controls. Dealer will: (a) Comply with all instructions provided by Body Glide regarding the storage, handling, shipping, disposal, or other aspect of the Products, including instructions provided on Product labels, and Dealer shall transport and store Products in a cool, dry place away from direct sunlight; (b) Not sell any Product that has been returned or repackaged (any exception must be in writing received from Body Glide); (c) Promptly, upon receipt of shipment, inspect the Products and their packaging for damage, defect, or evidence of other nonconformance (a “Defect”), and if any Defect is identified, Dealer must not offer the Product for sale and must promptly report the Defect to Body Glide at xx@xxxxxxxxx.xxx or call (000) 000-0000; (d) Inspect its inventory regularly for expired or soon-to-be expired Products and will not sell any Products that are expired or within 180 days of expiration. For Product within 180 days of expiration, Dealer will contact Body Glide at xx@xxxxxxxxx.xxx or (000) 000-0000 for options and instructions. (e) Be familiar with the special features of all the Products marketed for sale and request sufficient Product knowledge (“PK”) from Body Glide to inform customers on the selection and safe use of the Products, as well as applicable Body Glide warranty, guarantee, or return policy. Dealer’s PK questions can be called into Body Glide at (000) 000-0000 or emailed to xx@xxxxxxxxx.xxx. Dealer must be available to respond to customer questions and concerns both before and after sale of the Products and should endeavor to respond to customer inquiries promptly. (f) Cooperate with Body Glide with respect to any Product tracking systems that may be implemented from time to time to ensure and protect the quality and value of Body Glide Products. (g) Cooperate with Body Glide with respect to any Product recall or other consumer safety information dissemination efforts. (h) Report to Body Glide at xx@xxxxxxxxx.xxx and/or telephone at (000) 000-0000, any customer complaint or adverse claim regarding the Products of which Dealer becomes aware, and Dealer will assist Body Glide in investigating any such complaints or adverse claims. (i) Cooperate with Body Glide in the investigation and resolution of any quality or customer service issues related to Dealer’s sale of the Products, including disclosing information regarding batch or lot numbers, Product sources, shipment, and handling. (j) 5. Intellectual Property.
Sample 1
Product Care, Customer Service, and Other Quality Controls. (a) Product Packaging and Display. Distributor shall sell Products in their original packaging. Relabeling, repackaging (including the separation of bundled products or the bundling of products), and other alterations to Products or their packaging are not permitted, unless expressly authorized by Xxxxxx. Tampering with, defacing, or otherwise altering any serial number, UPC code, batch or lot code, or other identifying information on Products or their packaging is prohibited. Distributor may not remove, translate, or modify the contents of any label or literature on or accompanying the Products, except where required by applicable local laws and regulations, or as expressly authorized by Xxxxxx. Distributor shall not advertise, market, display, or demonstrate non-Xxxxxx products together with the Products in a manner that would create the impression that the non-Xxxxxx products are made by, endorsed by, or associated with Xxxxxx.
Sample 1

Related to Product Care, Customer Service, and Other Quality Controls

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Prices and Services Billing 8.1 SCHEDULE OF PRICES AND TERMS Competitive Supplier agrees to provide Firm Full-Requirements Power Supply and other related services as expressly set forth herein in accordance with the prices and terms included in EXHIBIT A to this ESA, which exhibit is hereby incorporated by reference into this ESA.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Quality control system (i) The Contractor shall establish a quality control mechanism to ensure compliance with the provisions of this Agreement (the “Quality Assurance Plan” or “QAP”). (ii) The Contractor shall, within 30 (thirty) days of the Appointed Date, submit to the Authority’s Engineer its Quality Assurance Plan which shall include the following: (a) organisation, duties and responsibilities, procedures, inspections and documentation; (b) quality control mechanism including sampling and testing of Materials, test frequencies, standards, acceptance criteria, testing facilities, reporting, recording and interpretation of test results, approvals, check list for site activities, and proforma for testing and calibration in accordance with the Specifications for Road and Bridge Works issued by MORTH, relevant IRC specifications and Good Industry Practice; and (c) internal quality audit system. The Authority’s Engineer shall convey its approval to the Contractor within a period of 21 (twenty-one) days of receipt of the QAP stating the modifications, if any, required, and the Contractor shall incorporate those in the QAP to the extent required for conforming with the provisions of this Clause 11.2. (iii) The Contractor shall procure all documents, apparatus and instruments, fuel, consumables, water, electricity, labour, Materials, samples, and qualified personnel as are necessary for examining and testing the Project Assets and workmanship in accordance with the Quality Assurance Plan. (iv) The cost of testing of Construction, Materials and workmanship under this Article 11 shall be borne by the Contractor.

  • Office Visits (other than Preventive Care Services) This plan covers office and clinic visits to diagnose or treat a sickness or injury. Office visit copayments differ depending on the type of provider you see. This plan covers physician visits in your home if you have an injury or illness that: • confines you to your home; or • requires special transportation; and • because of this injury or illness, you are physically unable to travel to the provider’s

  • Pharmacy Services The Contractor shall establish a network of pharmacies. The Contractor or its PBM must provide at least two (2) pharmacy providers within thirty (30) miles or thirty (30) minutes from a member’s residence in each county, as well as at least two (2) durable medical equipment providers in each county or contiguous county.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that: a. The member receives the services and supports authorized, arranged for and coordinated by the IDT staff; b. The services and supports identified in the MCP as being provided by natural and community supports are being provided; and c. The quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

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