RESOLVING WORKPLACE ISSUES.
26.1 The Company will continue to provide a mechanism for employees to work towards resolving individual workplace issues (which are distinct from disputes about this Agreement).
RESOLVING WORKPLACE ISSUES. The Company will continue to provide a mechanism for employees to work towards resolving individual workplace issues (which are distinct from disputes about this Agreement).
RESOLVING WORKPLACE ISSUES. Quick Look
50. What is the process for dealing with grievances or disputes?
51. What are our disciplinary procedures?
RESOLVING WORKPLACE ISSUES. The resolution of any employment related issue (except issues concerning the termination of employment) shall be in accordance with the Issue Resolution procedure. The purpose of this procedure is to allow all parties access to a system to discuss and resolve grievances and disputes. Whilst this procedure is being followed work must continue normally (without stoppage, ban or limitation), until settlement is reached. Neither party to the issue shall be prejudiced as to the settlement of the issue by the continuance of work. The agreed procedure is detailed below.
Stage 1 If an Employee wishes to raise an issue they will initially confer with their immediate supervisor who will take reasonable steps to resolve it.
Stage 2 If the matter is not satisfactorily resolved (or it is inappropriate for the Employee to raise it with the supervisor), the Employee is entitled to raise the issue with their Superintendent who will take all reasonable steps to resolve it. Stage 3 If the Employee is not satisfied with the manner in which the concerns were addressed in the previous stages, they may seek a review from the Company nominated representative. The matter and all relevant circumstances relating to it will be reviewed, including all steps that have been taken to resolve it. Where practicable, a written reply will be given to the Employee. Stage 4 If the issue is still not resolved, the matter may be referred to the Australian Industrial Relations Commission (AIRC) for conciliation, and by agreement, for resolution. Any settlement of a dispute pursuant to this provision shall not vary the terms and conditions contained in this Schedule A and the Agreement. It is a condition of employment that no industrial action be taken by either party during the life of the Agreement. Industrial action of any nature will be contrary to this agreed issue resolution process and a breach of the Agreement.
RESOLVING WORKPLACE ISSUES. 25.1.1 Employees and their immediate manager are required to work cooperatively to resolve all workplace issues as far as is practicable at the workplace level by promptly discussing those disagreements in an honest and open way as they arise, in accordance with the Associations Grievance Resolution Policy.
25.1.2 Issues of poor performance or misconduct will be dealt with by the Association in accordance with procedural fairness, protection of confidentiality, access to representation and assistance (where requested by the employee) and right to review of initial decisions.
RESOLVING WORKPLACE ISSUES. The Parties and Persons Bound by this Agreement commit to resolve any employment related complaints and problems (except issues concerning the termination of employment) using the Issue Resolution Procedure contained at Appendix 2 of this Agreement.
RESOLVING WORKPLACE ISSUES. Quick Look This section outlines the process for resolving workplace issues as well as our investigation process and disciplinary procedures.
50. What is the process for dealing with grievances or disputes?
51. What are our disciplinary procedures?
RESOLVING WORKPLACE ISSUES.
14.1 When you have a complaint about an action relating to your employment, you may take formal action under the PS Act. Before you take such action you should, wherever possible, follow the process detailed in clauses 15.1 and 15.2.
14.2 If this process fails to resolve the complaint, your rights and remedies are those that you are entitled to under the PS Act and the Public Service Regulations.
14.3 You may choose to use a representative at any stage of the process.
RESOLVING WORKPLACE ISSUES. QR Network Pty Ltd will continue to provide a mechanism for employees to work towards resolving individual workplace issues (which are distinct from disputes about this Agreement).
RESOLVING WORKPLACE ISSUES. (a) When an employee has a complaint about an action relating to their employment, the employee may take formal action under the Public Service Act 1999 employment framework. Before the employee takes such action the employee should, wherever possible, follow the process detailed in Clause 87.1 and Clause 87.2.
(b) If this process fails to resolve the complaint, the employee’s rights and remedies are those that the employee is entitled to under the Public Service Act 1999 and the Public Service Regulations.
(c) The employee may choose to use a representative at any stage of the process.
