Right to Cancel ("Cooling-Off'. You have a right to withdraw from this Agreement under the following conditions:
10.1. Where you purchased the Payment Services then you have a “Cooling Off” period of 14 days beginning on the date of the successful registration of your Account, to withdraw from this Agreement and cancel the Payment Services, without any penalty but subject to deduction of any reasonable costs incurred by us in the performance of any part of the provision of services before you cancel. You must contact us within this 14-day period and inform us that you wish to withdraw from this Agreement, and you must not use the Payment Services. We will then cancel the Payment Services and reimburse the amount of Available Balance on the Account to you. However, we reserve the right to hold the Available Balance for up to 30 business days from receipt of your instructions before returning the balance, to ensure that details of all Transactions have been received.
10.2. After the Cooling Off period you may only terminate the Payment Services as described in Clause 12.
Right to Cancel ("Cooling-Off'. You have a right to withdraw from this Agreement under the following conditions:
10.1. where you purchased the Payment Services then you have a “Cooling Off” period of 14 days beginning on the date of the successful registration of your Account, to withdraw from this Agreement and cancel the Payment Services, without any penalty but subject to deduction of any reasonable costs incurred by us in the performance of any part of the provision of services before you cancel. You must contact us within this 14-day period and inform us that you wish to withdraw from this Agreement and you must not use the Payment Services. We will then cancel the Payment Services and reimburse the amount of Available Balance on the Account to you. However, we reserve the right to hold Available Balance for up to 30 business days from receipt of your instructions before returning the balance, to ensure that details of all Transactions have been received.
10.2. After the Cooling Off period you may only terminate the Payment Services as described in Clause 12.
11.1. Your Card has an expiry date printed on it (the “Expiry Date”). The Card and any PFS IBAN linked to the Card will no longer be usable following the Expiry Date, and you must not use it after that time, but you will still be able to receive and send funds to and from the Account associated with the Card.
11.2. If a Card expires before your Available Balance is exhausted, you can contact Customer Services to request a replacement Card, provided you do so 14 days before the Expiry Date printed on your Card and subject to payment of a Fee (where specified). We reserve the right to issue you with a replacement for an expired Card even if you have not requested one. If you have not requested a replacement Card, you will not be charged a Card Replacement Fee.
11.3. If your PFS IBAN is linked to your Account, rather than linked to your Card, then it will not expire when the Card expires, but will be available to use as long as the Account is available for your use.
11.4. Your funds are available for redemption by contacting us at any time before the end of the 6 years after the date on which this Agreement ends under Clause 12, after which time your Available Balance will no longer be redeemable to you and we are entitled to retain the corresponding funds. Where an Available Balance remains for more than one year after the date on which this Agreement ends under Clause 12, we are not required to safeguard the corresponding funds ...
Right to Cancel ("Cooling-Off'. 20.1 In certain circumstances, the Client may cancel an agreement for any of our services within fourteen days of commencement irrespective of any rights under the Distance Marketing Directive. Such notice of cancellation must be in writing and the Company will return to you your money or assets held by it. The Client should be aware that any reasonable out of pocket expenses (e.g. relating to the transfer of securities) will not be refunded. Also, if any transactions have been carried out, you will be liable for any price movement unless it involves product which carries a right of cancellation which may apply. Any transactions in progress when you cancel will be completed and the Client will still be required to deliver any certificates, stock or payment due to complete the transaction.
Right to Cancel ("Cooling-Off'. 30.1 The provisions of this clause 30 shall only apply to the Client where it is classified as a Private Client.
30.2 The period for cancellation begins on the date the terms start to apply to the Client.
30.3 As the price of each Transaction depends on fluctuations in the Underlying Instrument which are outside of the Company’s control and which may occur during the cancellation period, the Client has no rights to cancel the Agreement under this clause 30 if any trade placed by the Client has been executed before the Company receives notice of cancellation.
30.4 Following a valid cancellation, the Company will return any amounts the Client has deposited with the Company prior to receipt of the cancellation notice, subject to the Company’s right of set-off for any properly incurred charges incurred prior to cancellation.
30.5 If the Client does not exercise the right of cancellation, the Agreement will continue in effect until either the Client or the Company terminates the Terms in accordance with clause 32 below, or by the Company’s exercising any of its rights to terminate under these Terms. There is no minimum or fixed duration of the Agreement.
Right to Cancel ("Cooling-Off'. 31.1 The provisions of this clause 31 shall only apply to the Client where it is classified as a Retail Client.
31.2 In accordance with the FCA Rules and the Distance Marketing of Consumer Financial Services Directive, the Client is entitled to cancel the Agreement by giving written notice to the Company within a 14-day cancellation period. Subject to clause 31.4 (below), the Client need not give any reason for the cancellation and the right to cancel applies even if the Client has already received services from the Company before the cancellation period expires.
31.3 The period for cancellation begins on the date on which the Terms start to apply to the Client.
31.4 As the price of each Transaction depends on, inter alia, fluctuations in the Underlying Instrument which are outside of the Company’s control and which may occur during the cancellation period, the Client has no rights to cancel the Agreement under this clause 31 if any Transaction placed by the Client has been executed before the Company receives notice of cancellation.
31.5 Following a valid cancellation, the Company will return any amounts the Client has deposited with the Company prior to receipt of the cancellation notice, subject to the Company’s right of set-off for any properly incurred charges incurred prior to cancellation.
31.6 If the Client does not exercise the right of cancellation, the Agreement will continue in effect until either the Client or the Company terminates the Terms in accordance with clause 33 below, or until the Company exercises any of its rights to terminate under these Terms. There is no minimum or fixed duration of the Agreement.
Right to Cancel ("Cooling-Off'. 9.1. Furthermore, If you are a ‘Consumer’ (and not a corporate Client), you are entitled, under the Distance Marketing of Financial Services Law, subject to the provisions of Paragraph 9.2 below, to cancel the Agreement by giving us notice in writing within a fourteen (14) calendar day cancellation period. You need not give us any reason for the cancellation and, subject to the provisions of Paragraph 9.2 below, the right to cancel applies, even if you have already received Services from us before the cancellation period expires. The fourteen (14) calendar day period for cancellation begins on the ‘Effective Date’ the Agreement starts to apply to you (see further below).
9.2. You should be aware, however, that, since the price of each transaction or contract entered into via our online trading facility may depend on fluctuations in the underlying instruments or assets, which are outside of our control and which may occur during the cancellation period, you have no right to cancel the agreement under Paragraph 9.1 above, if any Order placed by you and/or any Transaction entered into by you, has been executed before we receive your notice of cancellation.
9.3. Following a valid cancellation, we will return any amounts you have deposited with us prior to receipt of the cancellation notice, subject to our right of set-off for any properly incurred charges incurred prior to cancellation.
9.4. If you do not exercise your right of cancellation, this Agreement will continue in effect in accordance with the terms hereof until either you or we exercise our right to terminate our Client relationship in accordance with the terms hereof. There is no minimum or fixed duration of the Agreement.
Right to Cancel ("Cooling-Off'. The provisions of this Section 11.1 shall only apply to you where you are classified as a ‘Retail Client’ (see
Right to Cancel ("Cooling-Off'. You have a right to withdraw from this Agreement under the following conditions:
11.1. where you purchased the Payment Services by mail order, internet, fax, digitally or by email then you have a “Cooling Off” period of 14 days beginning on the date of the successful registration of your Account to withdraw from this Agreement and cancel the Payment Services, without any penalty but subject to deduction of any reasonable costs incurred by us in the performance of any part of the provision of services before you cancel. You must contact us within this 14 day period and inform us that you wish to withdraw from this Agreement and you must not use the Payment Services. We will then cancel the Payment Services and reimburse the amount of Available Balance on the Account to the Customer. However, we reserve the right to hold Available Balance for up to 30 business days from receipt of your instructions before returning the balance, to ensure that details of all transactions have been received. If you used a credit or debit card to purchase and/or load your Card or Account, we may hold your funds for a reasonable period as is required to prevent any chargeback of your credit or debit card.
11.2. After the Cooling Off period you may only cancel the Payment Services as described in clause 10 above.
Right to Cancel ("Cooling-Off'. You have a right to withdraw from this Agreement under the following conditions:
11.1. where you purchased the Payment Services then you have a “Cooling Off” period of 14 days beginning on the date of the successful registration of your Account, to withdraw from this Agreement and cancel the Payment Services, without any penalty but subject to deduction of any reasonable costs incurred by us in the performance of any part of the provision of services before you cancel. You must contact us within this 14-day period and inform us that you wish to withdraw from this Agreement and you must not use the Payment Services. We will then cancel the Payment Services and reimburse the amount of Available Balance on the Account to you. However, we reserve the right to hold Available Balance for up to 30 business days from receipt of your instructions before returning the balance, to ensure that details of all transactions have been received.
11.2. Card holders may be required to provide a proof of purchase. For cards that have been purchased longer ago than 30 days and not activated we may not be able to offer a refund for the card fee.
11.3. After the Cooling Off period you may only cancel the Payment Services as described in clause 10 Above.
