Service Outcomes. Bristol Ageing Better has four overall outcome measures that it is expected to reach by the end of the 5-year Programme. The Community Development services will be expected to contribute to helping Bristol Ageing Better meet one or more of the Programme Outcomes:
Outcome 1: A 5% increase, in the first 2 years of service delivery, in the number of older people who report that ‘they have the amount and type of social contact that they want to reduce isolation and loneliness’. It is Bristol Ageing Better’s intention that by March 2020 the increase will 20% and the performance indicator for Year 3 of the service will be negotiated accordingly Outcome 2: A 5% increase in the number of older people who report that they can influence decisions that affect their local area and how services are designed and delivered. It is Bristol Ageing Better’s intention that by March 2020 the increase will 20% and the performance indicator for Year 3 of the service will be negotiated accordingly Outcome 3: A 10% increase in the number of older people who are able to contribute to their community through such mechanisms as volunteering, belonging to a forum, steering group or other activity. It is Bristol Ageing Better’s intention that by March 2020 the increase will 30% and the Outcome 4: Contribution to 2 evaluation and learning reports to service
Service Outcomes. 5.1 The Integrated Therapies Model shown in Annex A is intended to deliver the outcomes shown in table 1 below. "A CYP, their families and carers are able to access wellbeing support before it becomes an issue". "A CYP's needs are identified as early as practically possible". "A CYP is signposted to the necessary intervention shortly after referral". "A CYP's needs are assessed and clear recommendations are made around the provision they require". "Therapy delivery provides targeted intervention that enables CYP to make good progress". "A CYP and their family are clear on the reasons for discharge and understand what future support will look like, if necessary".
5.2 The Service must also deliver the following outcomes from the NHS Outcomes Framework:
Service Outcomes. 2.1. Improved adherence to an agreed treatment plan;
2.2. Reduction of the risk of inappropriate medicines taking which might result in harm to the patient;
2.3. Reduction of the risk to local communities arising from diversion of prescribed medicines;
2.4. Reduction of the risk to others arising from accidental exposure to prescribed medicines;
2.5. Regular contact with suitably identified healthcare professionals;
2.6. Provision of support for patients’ access to further advice and assistance including referring patients to specialist treatment services or other health and social care services where appropriate.
Service Outcomes. 2.1. Enable a community pharmacist who has completed an independent prescriber programme1 to gain confidence and experience in managing Relevant Acute Conditions prior to provision of a Prescribing for Acute Conditions Service in a community pharmacy setting
2.2. Support development of local care pathways (including referral to the community pharmacy) for patients with Relevant Acute Conditions
Service Outcomes. 13.1 The Service Provider will on an on-going basis, review the support plan and will monitor whether the outcomes in the support plan are being achieved. The Service Provider should refer to the principles outlined in The White Paper 2006, Our Health, Our Care, Our Say when assessing service user outcomes.
13.2 The Service Provider will conduct formal reviews of service users support plans. These reviews will be conducted after 3 months and a minimum of 2 per year thereafter and will be recorded on the individual service user’s file.
13.3 Reviews can be initiated at any time by a service user.
13.4 Service Users will be reviewed as part of the commissioner’s statutory responsibility. These reviews will monitor the outcomes that have been achieved.
13.5 It is the Service Providers responsibility to give comprehensive details of the outcomes achieved associated with each Service User.
13.6 In the event of the service no longer appearing to meet an individual’s needs, the Service Provider will request the Council to undertake a re- assessment of that person’s needs. The Council will undertake such reassessment within a period of one month of the request. The reassessment should involve contributions from all appropriate agencies and may involve the holding of a case conference in order to share the necessary information. If the result of the reassessment indicates the need to revise the care plan and identify new outcomes, then a timetable to implement this will be agreed by all parties.
13.7 If the Council considers at any time that the needs of the individual are not being met by the provision of the service the Council may undertake a reassessment of the individuals needs. The reassessment will involve contributions from all appropriate agencies including the Service Provider. If the result of the reassessment indicates that there is a need to revise the individual's care plan and identify new outcomes, the Council may review the care plan and notify the Service Provider of any amendments thereto.
Service Outcomes. 2.1. Provide timely access to advice and appropriate treatment for management of relevant acute conditions;
2.2. Reduce demand on GP consultations relating to relevant acute conditions, including people registering as temporary patients;
Service Outcomes. 2.1. To improve access to palliative care medicines for patients for whom it is anticipated that their medical condition may deteriorate, including the development of new symptoms.
Service Outcomes. Outcome information for all Service Users exiting the Service
Service Outcomes. The Council has adopted a set of Guiding Principles to deliver services. The purpose of the Council is:
Service Outcomes. The Performance Management Framework outlined below has been established to demonstrate the additional value of having an integrated/aligned service will be. All current performance monitoring/measures will continue for HIT and the Local Authority; however work will commence during Phase 2 of implementation to review all associated performance indicators etc. to ensure it supports the service outcomes framework and provides improved outcomes for the population of Halton underpinned by the outcome framework domains outlined above. In addition to the service outcomes, the partnership approach will offer additional outcomes. This integrated and fully engaged approach includes local communities and partners to ensure that the health promoting practitioner approach is endemic across the whole service
