Service Outcomes Clause Samples
The Service Outcomes clause defines the specific results or deliverables that a service provider is expected to achieve under an agreement. It typically outlines measurable objectives, performance standards, or key deliverables that must be met, such as completion of a project phase, achievement of certain metrics, or delivery of a report. By clearly specifying what constitutes successful completion of the service, this clause ensures both parties have a shared understanding of expectations and helps prevent disputes over whether contractual obligations have been fulfilled.
Service Outcomes. Bristol Ageing Better has four overall outcome measures that it is expected to reach by the end of the 5-year Programme. The Community Development services will be expected to contribute to helping Bristol Ageing Better meet one or more of the Programme Outcomes:
Outcome 1: A 5% increase, in the first 2 years of service delivery, in the number of older people who report that ‘they have the amount and type of social contact that they want to reduce isolation and loneliness’. It is Bristol Ageing Better’s intention that by March 2020 the increase will 20% and the performance indicator for Year 3 of the service will be negotiated accordingly Outcome 2: A 5% increase in the number of older people who report that they can influence decisions that affect their local area and how services are designed and delivered. It is Bristol Ageing Better’s intention that by March 2020 the increase will 20% and the performance indicator for Year 3 of the service will be negotiated accordingly Outcome 3: A 10% increase in the number of older people who are able to contribute to their community through such mechanisms as volunteering, belonging to a forum, steering group or other activity. It is Bristol Ageing Better’s intention that by March 2020 the increase will 30% and the Outcome 4: Contribution to 2 evaluation and learning reports to service planners and commissioners. This will build an evidence base to ensure that future services in Bristol are better planned and more effective in reducing loneliness and social isolation.
Service Outcomes. 2.1. Improved adherence to an agreed treatment plan;
2.2. Reduction of the risk of inappropriate medicines taking which might result in harm to the patient;
2.3. Reduction of the risk to local communities arising from diversion of prescribed medicines;
2.4. Reduction of the risk to others arising from accidental exposure to prescribed medicines;
2.5. Regular contact with suitably identified healthcare professionals;
2.6. Provision of support for patients’ access to further advice and assistance including referring patients to specialist treatment services or other health and social care services where appropriate.
Service Outcomes. 5.1 The Integrated Therapies Model shown in Annex A is intended to deliver the outcomes shown in table 1 below. "A CYP, their families and carers are able to access wellbeing support before it becomes an issue". "A CYP's needs are identified as early as practically possible". "A CYP is signposted to the necessary intervention shortly after referral". "A CYP's needs are assessed and clear recommendations are made around the provision they require". "Therapy delivery provides targeted intervention that enables CYP to make good progress". "A CYP and their family are clear on the reasons for discharge and understand what future support will look like, if necessary".
5.2 The Service must also deliver the following outcomes from the NHS Outcomes Framework:
Service Outcomes. 2.1. Provide timely access to advice and appropriate treatment for management of relevant acute conditions;
2.2. Reduce demand on GP consultations relating to relevant acute conditions, including people registering as temporary patients;
Service Outcomes. To increase the number of patients, with an End of Life diagnosis, to be cared for in their preferred place of care; • To increase the number of patients dying at home or in a preferred place of care; • Reduce inappropriate hospital admissions; • Increasing the number of patients with a palliative diagnosis, other than cancer, being cared for at home; • Meet the national standards for end of life care.
Service Outcomes. Outcome information for all Service Users exiting the Service
Service Outcomes. 2.1. To improve access to palliative care medicines for patients for whom it is anticipated that their medical condition may deteriorate, including the development of new symptoms.
Service Outcomes. The Council has adopted a set of Guiding Principles to deliver services. The purpose of the Council is:
Service Outcomes. 13.1 The Service Provider will on an on-going basis, review the support plan and will monitor whether the outcomes in the support plan are being achieved. The Service Provider should refer to the principles outlined in The White Paper 2006, Our Health, Our Care, Our Say when assessing service user outcomes.
13.2 The Service Provider will conduct formal reviews of service users support plans. These reviews will be conducted after 3 months and a minimum of 2 per year thereafter and will be recorded on the individual service user’s file.
13.3 Reviews can be initiated at any time by a service user.
13.4 Service Users will be reviewed as part of the commissioner’s statutory responsibility. These reviews will monitor the outcomes that have been achieved.
13.5 It is the Service Providers responsibility to give comprehensive details of the outcomes achieved associated with each Service User.
13.6 In the event of the service no longer appearing to meet an individual’s needs, the Service Provider will request the Council to undertake a re- assessment of that person’s needs. The Council will undertake such reassessment within a period of one month of the request. The reassessment should involve contributions from all appropriate agencies and may involve the holding of a case conference in order to share the necessary information. If the result of the reassessment indicates the need to revise the care plan and identify new outcomes, then a timetable to implement this will be agreed by all parties.
13.7 If the Council considers at any time that the needs of the individual are not being met by the provision of the service the Council may undertake a reassessment of the individuals needs. The reassessment will involve contributions from all appropriate agencies including the Service Provider. If the result of the reassessment indicates that there is a need to revise the individual's care plan and identify new outcomes, the Council may review the care plan and notify the Service Provider of any amendments thereto.
Service Outcomes. The Service Provider will work with the Council to achieve positive and targeted outcomes for the Young Person and to meet the objectives of the placement. In addition to any specific needs identified in the Young Person’s individual care plan, the expected outcomes for a Young Person living in supported housing in the Borough are: • To be able to maintain their tenancy at supported housing and avoid homelessness through a planned move on to independent living. • To reduce their level of support needs enabling them to move on from supported accommodation. • To be able to care for themselves and live independently. • To be engaged in education, training, volunteering or employment and have career aspirations which they are working towards. • To achieve educational or training qualifications/accreditations. • To have an income and be able to manage their finances accordingly. • To be equipped with the skills, knowledge and resilience to maintain good physical and emotional health, and make appropriate use of health services (including mental health) where needed. • To have interests, hobbies and personal aspirations they are working towards. • To have a network of family and/or friends to support them. • To be able to live safely within their community, without risk to themselves and others. • To reduce offending and risk taking behaviour.