Support Service Fees. For each System, CTS will offer the support services set forth in the Support Services Agreement (I.E., basic support services, Hardware maintenance, System monitoring, and software subscription services), subject to the fees and other charges set forth in such Support Service Agreement and the Schedules attached thereto.
Support Service Fees. The Support Services fees shall be as stipulated in the Transaction Document(s) (the “Support Services Fees”).
Support Service Fees. Support Service Fees are set by, and payable to, Infinite Campus on payment terms set by Infinite Campus. District agrees that the amount of Support Service Fees will be based on the number of student FTE’s mostly recently reported by District to the appropriate regulator in the state where the District is located.
Support Service Fees. In consideration of Contractor providing the Support Services as required under the Maintenance and Support Schedule, the State shall pay to Contractor the Support Services fees (the “Support Service Fees”) set forth in the Pricing Schedule, subject to and in accordance with the terms and conditions of this Contract, including the applicable provisions of the Maintenance and Support Schedule and this Section 12.
Support Service Fees. Based on the services suggested above, the Installation Services costs will be a total of $15,000. Customer agrees to pay Travel and Living Expense estimated at $10,500. Additional services are also available at the rate of $140 per hour. This rate is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then-current hourly rate for all Exhibit B support services rendered.
Support Service Fees. Service fees for the Initial Term and Renewal Terms shall be in the amount of US$5,000, which amount shall cover up to a maximum of eight (8) support Service Requests during the applicable Term, and shall be payable as set forth in Section 4 of the Agreement.
Support Service Fees. The purchase of Support Service Hours allows the Customer the flexibility to pre-pay an amount to be applied toward Agile Stacks’ Professional Services and Support based on the hourly rate specified in this Service Order. The Customer can then determine the type of consulting, training, or technical services (i.e., customization/integration/upgrades) that will be of most use to them at a future date. Support services are billed in 1 hour increments, up to the number of hours specified in the Service Order. Service Hours must be used within 12 months of purchase or will expire.
Support Service Fees. If Data provided by Member is not in the preferred format, does not meet the requirements of paragraph 3.2 of the Agreement or the Operating Procedures or otherwise requires additional processing by the Supplier, the Member shall pay support service fees at the current hourly support fee rate of Supplier, not to exceed $ per hour. The Member shall be invoiced by the Supplier for any support service fees. Payment shall be due within thirty (30) days of receipt of the invoice by the Member.
Support Service Fees. Managed Implementation €TBD/ month In advance for the full implementation period (3 or 6 months) ZealiD specialists performs customer flow evaluation, monthly analysis and reporting and follow up for owners to maximise roll-out success. Creative production (White label/ SDK) €180/hour (+expenses) 50% of estimation on order, remainder on ZealiD and ZealiD subcontractor creative resources producing necessary creative updates to accommodate customer acceptance. Customer branding End User Support €5000/seat/month Quarterly in advance ZealiD dedicated end user support under Customer name and brand. Customer Support Training €120/hour (+expenses) Quarterly in advance ZealiD specialists train Customer’s 1st and 2nd line Support Staff. Customer Sales Training €150/hour (+expenses) Quarterly in advance ZealiD specialists train Customer’s product, sales and marketing staff on use cases, functionality and features. Feature or software bespoke development €250/ hour (+expenses) 50% of estimation on order, remainder on customer acceptance. Agreed additional feature or functionality, agreed by both parties in writing from time to time.
Support Service Fees
