Technology Upgrades and Enhancements. 22.2.1. The Service Provider will keep all Services under this Agreement current with Best Practice and leading technology standards as relevant and applicable to the Services.
Technology Upgrades and Enhancements. ACS will keep all Services under this Agreement current with industry advances and leading technology standards. Without limiting the generality of the foregoing, all hardware and software used to provide the Services will be kept at levels supportable by the respective manufacturers, and equipment will be upgraded or replaced as required to meet the SLRs and manufacturer-recommended requirements. Additionally, ACS shall notify Symetra as soon as hardware and software upgrades and enhancements become available from their respective vendors, and the Parties thereafter will coordinate implementation of such upgrades and enhancements. ACS shall schedule all such upgrades and enhancements in advance and in such a way as to prevent any interruption or disruption of, or diminution in, the nature or level of any portion of the Services.
Technology Upgrades and Enhancements. The Contractor will keep all Services under this Agreement current with industry advances and leading technology standards. To that end, the Contractor may make recommendations to DSHS regarding hardware and software upgrades, replacements, or removals necessary to meet the SLRs and manufacturer-recommended requirements. DSHS shall make technology refresh and upgrade decisions in its sole discretion; however, in the event that the failure to repair or replace DSHS-Owned Equipment in accordance with the manufacturer-recommended requirements is the direct cause of the Contractor's inability to consistently meet an SLR, then DSHS shall allow the Contractor a temporary waiver of Fee Reductions associated with the affected SLR, which will resume immediately upon repair, replacement or refresh of the affected DSHS-Owned Equipment. The Parties will coordinate implementation of such upgrades and enhancements. The Contractor shall schedule all such upgrades and replacements in advance and in such a way as to prevent any interruption or disruption of, or diminution in, the nature or level of any portion of the Services. The Contractor shall supplement, modify, and enhance the Services over time to keep pace with industrywide advancements and improvements in the methods of delivering services similar to the Services. Without limiting the foregoing, the Contractor shall: (i) maintain a level of technology used to provide the Services for which the Contractor has financial responsibility; (ii) that allows the Service Recipient to take advantage of technological improvements and advances applicable to its business; (iii) is at least current with the level of technology that the Contractor uses in providing services to its other customers; and (iv) is at least current with the level of technology generally adopted from time to time in DSHS's industries.
Technology Upgrades and Enhancements. Provider will keep all Services under this Agreement current with industry advances and leading technology standards. Without limiting the generality of the foregoing, all hardware and software used to provide the Services will be kept at levels supported by the respective manufacturers, and equipment will be upgraded or replaced as required to meet the Service Levels, manufacturer end-of-life policies and timelines and manufacturer-recommended requirements. Provider shall schedule all such upgrades and replacements in advance and in such a way as to prevent any interruption or disruption of, or diminution in, the nature or level of any portion of the Services. Technology refresh As further detailed in clause 17.4 below, the Provider shall be required to keep Service Recipient advised of their technology refresh strategy and road map and shall be required to ensure that the Provider internal systems and infrastructure and the Service provision at all times remains compatible with the Service Recipient's architectural technology standards and strategies. The Provider will refresh the technology used to provide the Services as necessary to perform the Services in accordance with the terms of the Agreement and to meet the Service Levels.
Technology Upgrades and Enhancements. The Contractor will keep all Services under this Agreement current with industry advances and leading technology standards. To that end, the Contractor may make recommendations to DSHS regarding software upgrades or replacements necessary to meet the SLRs and manufacturer-recommended requirements. DSHS shall make technology refresh and upgrade decisions in its sole discretion. The parties will coordinate implementation of such upgrades and enhancements. The Contractor shall schedule all such upgrades and replacements in advance and in such a way as to prevent any interruption or disruption of, or diminution in, the nature or level of any portion of the Services. The Contractor shall supplement, modify, and enhance the Services over time to keep pace with industrywide advancements and improvements in the methods of delivering services similar to the Services. Without limiting the foregoing, the Contractor shall: (i) maintain a level of technology used to provide the Services for which the Contractor has financial responsibility; (ii) that allows the service recipient to take advantage of technological improvements and advances applicable to its business; (iii) is at least current with the level of technology that the Contractor uses in providing services to its other customers; and (iv) is at least current with the level of technology generally adopted from time to time in DSHS industries.
Technology Upgrades and Enhancements. The Supplier will keep all Services under this Agreement current with industry advances and leading technology standards, including in accordance with relevant equipment and software refresh cycles, and shall ensure that all technology, hardware and software provided, leased or procured by the Supplier ("Supplier Resources") to provide the Services will be kept at levels supported by the respective manufacturers, and equipment will be upgraded or replaced as required to meet the Service Levels, manufacturer end-of-life policies and timelines and manufacturer-recommended requirements.
Technology Upgrades and Enhancements. Supplier will keep all Services under this Agreement current ("n") or n-1 with applicable industry advances and leading technology standards. To that end, Supplier may make recommendations to Company regarding hardware and software upgrades or replacements necessary to meet the Service Levels and recommended requirements. Company shall make technology refresh and upgrade decisions in its sole discretion; however, in the event that the failure to repair or replace Company owned equipment in accordance with the third party vendor recommended requirements is a direct cause of Supplier's inability to consistently meet a Service Level, then Company shall allow Supplier a temporary waiver of Service credits associated with the affected Service Level, which will resume immediately upon repair, replacement or refresh of the affected Company owned equipment. The Parties will coordinate implementation of such upgrades and enhancements. Supplier shall schedule all such upgrades and replacements in advance and in such a way as to prevent any interruption or disruption of, or diminution in, the nature or level of any portion of the Services and consistent with Company policies and timelines (including any technology freeze periods). Supplier shall supplement, modify, and enhance the Services over time to keep pace with industrywide advancements and improvements in the methods of delivering services like the Serv ices. Without limiting the foregoing, Supplier shall maintain a level of technology used to provide the Services for which Supplier has financial responsibility:
