Software Upgrades and Enhancements Sample Clauses

Software Upgrades and Enhancements. Vendor shall:
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Software Upgrades and Enhancements. During the maintenance and support term of this Contract, the Vendor shall: Supply at no additional cost updated versions of the Software to operate on upgraded versions of operating systems, upgraded versions of firmware, or upgraded versions of hardware. The Vendor shall provide updates to the Software only for operating systems that are variants of WSP’s currently installed operating system and that comply with the Vendor’s currently published specifications; and Supply at no additional cost updated versions of the Software that encompass improvements, extensions, maintenance updates, error corrections, or other changes that are logical improvements or extensions of the original Software supplied to WSP.
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Software Upgrades and Enhancements. Contractor will furnish Software support under its Laserfiche Software Assurance Plan (“LSAP”). Contractor will support the Software and provide extensions, maintenance updates, error corrections, or other changes that are logical improvements or extensions of the original Software at no additional charge. The terms of the LSAP are set forth on Attachment E, the terms of which are incorporated by this reference.
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Software Upgrades and Enhancements. 2.11.1 The Contractor shall supply:
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Software Upgrades and Enhancements. Note to RFP Coordinator and Project Manager: Optional section. This section establishes conditions for upgrade, downgrade, trade-ins etc., for exchange of Software. Delete, edit or modify as appropriate to the purchase. Delete Items 12.3 and 12.4 if there is no intention to bring the hosted application in house during the contract period and no software escrow. Vendor shall:
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Software Upgrades and Enhancements. 2.9.1 The YouTestMe shall supply:
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Software Upgrades and Enhancements. Contractor shall periodically make upgrades and enhancements available to the County. Contractor shall provide the necessary instructions and software tools so County can make the upgrades and modifications. Contractor shall have the sole discretion to decide if new software functionality is at no charge upgrade or enhancement or a billable offering. Billable offerings are optional, and County shall not be required to purchase them to maintain the current release level. User Group Meetings User group meetings occur on a monthly basis. These meetings allow users to share ideas, workflows, etc. County may send representatives to any user group meeting conducted by Contractor clients. Refresher Training There shall be no charge for refresher training conducted at Training Contractor's office on mutually agreeable dates, if the material was covered and the attendee(s) was included in County's initial training. Refresher training does not include training for new software or County staff that have not been trained before. These are fee based items and are not included with this Contract. List Server Contractor's clients use a list server to share information. Envision workflows, environmental regulation workflows, user-customized reports, and general questions and answers are available. County of Orange 23 Health Care Agency Software Licensing, Maintenance and Support Services Decade Exchange Decade Exchange is a web-based file Exchange solution that provides a secure area where County can share files. County has the freedom to upload/download useful reports, scripts, and other files at the time most convenient to them. County has a searchable archive of environmental regulation workflows, Envision workflows, user-customized reports, scripts, and general questions and answers that can be accessed through keyword searches. Users have the option of drilling down through categories or searching for files by using a search dialog box. Client Management Relationship Software The Client Relationship Management (CRM) software application enables Contractor to manage every aspect of our relationship with the County. County information acquired from sales, marketing, client service, and support is captured and stored in a centralized database to improve client satisfaction. Information is not to be provided to any third-party without the written consent of the County. Client Volume Levels and System Applications Used Client: County of Orange, Health Care Agency Client A...
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Related to Software Upgrades and Enhancements

  • System Enhancements State Street will provide to the Fund any enhancements to the System developed by State Street and made a part of the System; provided that State Street offer the Fund reasonable training on the enhancement. Charges for system enhancements shall be as provided in the Fee Schedule. State Street retains the right to charge for related systems or products that may be developed and separately made available for use other than through the System.

  • Enhancements No Enhancement shall be provided in respect of any Series of Notes, nor will any Enhancement Provider have any rights hereunder, as third-party beneficiary or otherwise, unless the Servicer has provided its prior written consent to such Enhancement, such consent not to be unreasonably withheld.

  • Upgrades If this copy of the Software is an upgrade from an earlier version of the Software, it is provided to you on a license exchange basis. You agree by your installation and use of such copy of the Software to voluntarily terminate your earlier XXXX and that you will not continue to use the earlier version of the Software or transfer it to another person or entity unless such transfer is pursuant to Section 3.

  • Hardware and Software Requirements In order to access and retain Disclosures electronically, you must satisfy the following computer hardware and software requirements: access to the Internet; an email account and related software capable of receiving email through the Internet; a web browser which is SSL-compliant and supports secure sessions, and hardware capable of running this software.

  • Software Title and ownership to Existing Software Product(s) delivered by Contractor under the Contract that is normally commercially distributed on a license basis by the Contractor or other independent software vendor proprietary owner (“Existing Licensed Product”), embedded in the Custom Products, shall remain with Contractor or the proprietary owner of other independent software vendor(s) (ISV). Effective upon acceptance, such Product shall be licensed to Authorized User in accordance with the Contractor or ISV owner’s standard license agreement, provided, however, that such standard license, must, at a minimum: (a) grant Authorized User a non-exclusive, perpetual license to use, execute, reproduce, display, perform, adapt (unless Contractor advises Authorized User as part of Contractor’s proposal that adaptation will violate existing agreements or statutes and Contractor demonstrates such to the Authorized User’s satisfaction) and distribute Existing Licensed Product to the Authorized User up to the license capacity stated in the Purchase Order or work order with all license rights necessary to fully effect the general business purpose(s) stated in the Bid or Authorized User’s Purchase Order or work order, including the financing assignment rights set forth in paragraph (c) below; and (b) recognize the State of New York as the licensee where the Authorized User is a state agency, department, board, commission, office or institution. Where these rights are not otherwise covered by the ISV’s owner’s standard license agreement, the Contractor shall be responsible for obtaining these rights at its sole cost and expense. The Authorized User shall reproduce all copyright notices and any other legend of ownership on any copies authorized under this clause. Open source software is developed independently of Contractor and may be governed by a separate license (“open source software”). If the open source software is governed by a separate License and provided under this Contract, Contractor shall provide a copy of that license in the applicable Documentation and the Authorized User's license rights and obligations with respect to that open source software shall be defined by those separate license terms and subject to the conditions, if any, therein. Nothing in this Contract shall restrict, limit, or otherwise affect any rights or obligations the Authorized User may have, or conditions to which the Authorized User may be subject, under such separate open source license terms.

  • Hardware IF HARDWARE IS IDENTIFIED ON A TRANSACTION DOCUMENT, THE SALE AND USE OF THE HARDWARE WILL BE GOVERNED BY TERMS OTHER THAN THIS XXXX. OT DISCLAIMS ALL WARRANTIES AND LIABILITY WITH RESPECT TO THE HARDWARE.

  • Interfaces Bellcore’s GR-446-CORE defines the interface between the administration system and LIDB including specific message formats. (Bellcore’s TR-NWP-000029, Section 10)

  • Software Modifications Company may request that BNYM, at Company’s expense, develop modifications to the software constituting a part of the Licensed System that BNYM generally makes available to customers for modification (“Software”) that are required to adapt the Software for Company’s unique business requirements. Such requests, containing the material features and functionalities of all such modifications in reasonable detail, will be submitted by Company in writing to BNYM in accordance with the applicable, commercially reasonable procedures maintained by BNYM at the time of the request. Company shall be solely responsible for preparing, reviewing and verifying the accuracy and completeness of the business specifications and requirements relied upon by BNYM to estimate, design and develop such modifications to the Software. BNYM shall have no obligation to develop modifications to the Licensed System requested by Company, but may in its discretion agree to develop requested modifications which it, in its sole discretion, reasonably determines it can accomplish with existing resources or with readily obtainable resources without disruption of normal business operations provided Company agrees at such time in writing to pay all costs and expenses, including out-of-pocket expenses, associated with the customized modification. BNYM shall be obligated to develop modifications under this Section 2.16 only upon the execution of and in accordance with a writing containing, to BNYM’s reasonable satisfaction, all necessary business and technical terms, specifications and requirements for the modification as determined by BNYM in its sole judgment (“Customization Order”) and Company’s agreement to pay all costs and expenses, including out-of-pocket expenses, associated with the customized modification (“Customization Fee Agreement”). All modifications developed and incorporated into the Licensed System pursuant to a Customization Order are referred to herein as “Company Modifications”. BNYM may make Company Modifications available to all users of the Licensed System, including BNYM, at any time after implementation of the particular Company Modification and any entitlement of Company to reimbursement on account of such action must be contained in the Customization Fee Agreement.

  • Maintenance Program LESSEE's Maintenance Program

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

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