Warranty Assistance a. Buyer shall immediately notify WG if any Products supplied to Buyer prove to be defective in quality or Agreement within the Supplier’s warranty period (the “Claim”). Upon receipt of notification of such Claim from Buyer, WG shall notify Buyer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through WG. In the event the Claim must be handled directly between Buyer and Supplier, WG shall provide contact information to enable Buyer to contact Supplier. In the event the Claim will be handled by WG, then WG shall provide Buyer with a return material authorization (“RMA”) for Buyer to return the Products to WG, and Buyer shall return such Products to WG in accordance with these Agreements and WG’s then current RMA policy (which shall be made available to Buyer upon request). No Products may be returned to WG without a valid RMA number displayed on the Products packaging. Any Products returned without a valid RMA number displayed on the Products packaging will be refused or returned. WG shall not be obligated to ship replacement Products to Buyer until WG is in receipt of the original Products being returned.
b. Buyer agrees that WG’s sole liability to Buyer regarding any Product defect claims is limited to the administration of such claims with the Supplier and is expressly contingent upon WG’s ability to obtain a refund, credit or new replacement Products from the Supplier. WG has no obligation to accept a return of Products that fail to comply with a Supplier’s policy on Product returns.
c. WG shall not be liable or responsible for administering any defect or other claim which arises from normal wear and tear, misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorised by Supplier, or use in conjunction with a third party product. WG reserves the right to determine whether any Products are defective.
d. All transport charges incurred in returning or replacing Products are the responsibility of Buyer.
Warranty Assistance. During the Warranty Periods, Owner shall, without cost to Contractor: (a) provide Contractor reasonable working access (subject to such restrictions and conditions as Owner may have instituted generally for its contractors) to the Site to remove, disassemble, replace and reinstall any Equipment with respect to which a Defect exists; (b) remove, to the extent erected by Owner or a third party and not included in, or required by, the Specifications and to the extent necessary to permit Contractor to perform its warranty obligations, any material or structures; and (c) provide Contractor reasonable access to Facility personnel as are reasonably necessary to the extent consistent with personnel job classifications and subject to availability to assist Contractor in the performance of its warranty obligations.
Warranty Assistance a. Customer shall always report defects to HiveMQ without undue delay after their discovery in a reproducible form along with all technical information required for troubleshooting.
b. Customer shall provide best efforts to assist HiveMQ in resolving incidents, especially by installing corrective measures or replacement provided by HiveMQ. Customer shall grant HiveMQ access to HiveMQ Software where necessary to resolve defects remotely.
Warranty Assistance. CSR shall immediately notify Distributor if any Cloud Services supplied to CSR prove to be defective in quality, availability or condition under CSP’s warranty for the Cloud Services (the “Claim”). Upon receipt of notification of such Claim from CSR, Distributor shall notify CSR whether, as a matter of CSP’s policy, a remedy is available and if the Claim must be handled directly with the CSP or indirectly through Distributor. Such Claims will be addressed in accordance with the applicable CSP policy as set forth in the applicable Documentation.
Warranty Assistance. At the request of Contractor, Owners shall furnish, to the extent available, personnel and facilities to assist Contractor in any repairs, modifications, or replacements pursuant to its warranty obligations.
Warranty Assistance. Water Reuse Master Plan.
Warranty Assistance. Consultant shall assist the City with potential warranty issues for major equipment items. Work completed under this task will be performed on a Task Directive basis. City will issue a notice to proceed for necessary assistance.
Warranty Assistance. Customer shall immediately notify Iron Bow if any Services supplied proved to be defective in quality, availability or condition under the SP’s warranty for the Services (the “Claim”). Upon receipt of notification of such Claim from Customer, Iron Bow shall notify SP whether as a matter of SP’s policy, a remedy is available and if the Claim must be handled directly with the SP or indirectly through Iron Bow. Such Claims will be addressed in accordance with the applicable SP policy.
Warranty Assistance. 7.1. Provide up to 60 hours of office and on-site consulting concerning the follow-up of CONTRACTOR and equipment warranty items during the construction warranty period. One month prior to the end of the construction warranty period, conduct a site visit and document all warranty items and assist in the coordination of the repairs/replacement of the defective work
Warranty Assistance a. Together with Owner, visit the Project to observe apparent defects in the Work, assist Owner in consultations and discussions with Contractor concerning correction of any such defects, and make recommendations as to replacement or correction of Defective Work, if present.
b. In company with Owner or Owner’s representative, provide an inspection of the Project within one month before the end of the Correction Period to ascertain whether any portion of the Work is subject to correction.
