Your Responsibility to Provide Information. You must take reasonable care to answer all questions honestly and to the best of your knowledge, and if you volunteer any other information, you must ensure that the information is not misleading. If any information that you have provided to us changes before you take out your insurance, during the life of the policy or at renewal, you must inform us of the change. If you deliberately, recklessly or carelessly misrepresent any information in relation to this insurance then your policy may be cancelled without refund, or treated as if it never existed, or your claim rejected or not fully paid.
Your Responsibility to Provide Information. You have a duty under the Insurance Act 2015 to make a fair presentation of the risk to insurers. This duty applies when You take out Your insurance cover, throughout the life of Your policy, and when You renew Your insurance.
Your Responsibility to Provide Information. You have a duty under the Insurance Act 2015 to make a fair presentation of the risk to insurers. This duty applies when You take out Your insurance cover, throughout the life of Your policy, and when You renew Your insurance. This duty includes a need for You to undertake a reasonable search for material information which is known, or ought reasonably to be known, by anyone playing a significant role in making business decisions in Your business (such as Your company’s principals, directors, senior management or shareholders) and staff responsible for arranging or administering Your firm’s insurance. You should advise Us of any particular concerns which led You to seek insurance cover and any special or unusual facts relating to the risk. You must ensure that all material statements of fact are substantially correct and not misleading, and any material information which a matter of expectation or belief is (e.g. an estimate or forecast) is provided in good faith. Failure to disclose any material information or change in circumstances to Your insurers which could influence the cost, or their decision to accept Your insurance, could mean that Your policy could be invalidated or cancelled without refund, or that part or all of a claim may be not be paid. ‘Material Information or changes in circumstances’ could include Your inability to comply with any conditions or warranties applicable to Your policy, which should be notified to Us immediately.
Your Responsibility to Provide Information. You have a duty under the Insurance Act 2015 to make a fair presentation of the risk to insurers. This duty applies when you take out your insurance cover, throughout the life of your policy, and when you renew your insurance. This duty includes a need for your nominated Insurance contact to undertake a reasonable search for material information which is known, or ought reasonably to be known, by anyone playing a significant role in making business decisions in your business (such as your company’s principals, directors, senior management or shareholders) and staff responsible for arranging or administering your firm’s insurance. You should advise us of any particular concerns which led you to seek insurance cover and any special or unusual facts relating to the risk. You must ensure that all material statements of fact are substantially correct and not misleading, and any material information which is a matter of expectation or belief (e.g. an estimate or forecast) is provided in good faith. Failure to disclose any material information or change in circumstances to your insurers which could influence the cost, or their decision to accept your insurance, could mean that your policy could be invalidated or cancelled without refund, or that part or all of a claim may be not be paid. ‘Material Information or changes in circumstances’ could include your inability to comply with any conditions or warranties applicable to your policy, which should be notified to us immediately. ‘Material statements’ and ‘material information’ are information which could influence the judgement of a prudent insurer in determining whether to take on a risk and on what terms.
Your Responsibility to Provide Information. Your insurance is based upon the information provided to the insurance company. As a “Consumer” (which means you are an individual buying insurance wholly or mainly for purposes unrelated to their trade business of profession) you must take reasonable care to answer all questions honestly, fully, accurately and to the best of Your knowledge, and if You volunteer any other information, You must ensure that the information is not misleading. If any information that You have provided to us changes before You take out Your insurance, during the life of the policy or at renewal, You must inform us of the change. If You deliberately, recklessly or carelessly misrepresent any information in relation to this insurance then Your policy may be cancelled without refund, or treated as if it never existed, or Your claim rejected or not fully paid. We aim to provide you with a high level of customer service at all times however, if you wish to register a complaint about our service please contact our Complaints Officer at: Xxxxx Xxxxx, Xxx Xxxxxxxx Xxxxxxxx Xxxxxx, 0 Xxxxxxx Xxxxxxxx, Xxxxxxx, XX0 0XX Tel: 00000 000000 Email: xxxxxxxxx@xxxxxxxxx.xx.xx with “Complaint” noted in the subject heading. We will provide you with a summary of our complaints procedure and respond to you promptly. We will keep you informed of the progress of your complaint and aim to make a final response to you within eight weeks, or keep you informed as to why this is not possible. In the event that your complaint relates to activities or services provided by another party, we will ensure that your complaint is appropriately forwarded in writing, and will track the progress of the complaint and responses of that party. If you cannot settle your complaint with us, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS) for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Xxxxxxxx Xxxxx, Xxxxxxx Xxxxxxxx Xxxxxx, Xxxxxx, X00 0XX Their website is at: xxxx://xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx/ Where your complaint relates to a policy provided by Xxxxx’x, if in the event that you remain dissatisfied, it may be possible for you to refer the matter to the Complaints Resolution Team at Lloyd’s. Their address is: Complaints, Xxxxxxxx Xxxxx, Xxxxxx Xxxxx Way, Chatham Maritime, Xxxxxxx, Xxxx, ME4 4RN Email: xxxxxxxxxx@xxxxxx.xxx Tel: 000 0000 0000 Fax: 000 0000 0000 The Xxxxx’x complaints procedure is set out in a leaflet entitled “Your Com...
Your Responsibility to Provide Information. Your insurance is based upon the information provided to the insurance company. It is important that you understand that fair presentation between you and us, your insurance broker, must exist at all stages of the policy life. You should fully disclose any fact that you feel might influence whether this policy is put on cover. Materially important information is any information that could influence an insurer’s decision to accept your risk including the cost of your insurance. For example, details of previous insurance claims that you have made, or reported. Personal information about you, such as Criminal Convictions (you have a duty to give this information even when the insurance relates to a business and not you). You should also remember that material information could include any pending or past convictions, bad debts, court judgements, censure or accusations and/or investigations by authority for any of your firms’ directors and/or senior management. You are required to make enquiries of anyone who might be able to give material information. This could include Directors, senior management, shop floor managers and agents of the firm such as solicitors or accountants. You should fully disclose every material circumstance which you are aware of or ought to know and you will also be required to conduct a ‘reasonable search’ of your records to ensure that you fully discharge your duty of fair presentation. The reason why this is vital and extremely important is that if you fail to tell us something, your policy could leave you with no insurance protection; insurers may reduce or choose not to pay any claims and could cancel your policy. You will find it difficult to re-arrange cover because you did not fully disclose everything to an insurer and you will have to disclose this fact when you re-apply for insurance. Whilst we take care to provide you with insurance expertise no one knows your business as well as you and you remain responsible for the decisions you make. We will not be held liable for any consequence. If you are uncertain whether anything should be disclosed, you should disclose it. All statements and facts you put on any forms or documents should be full, true and accurate. They must be given after you have made a reasonable search, including consulting with your senior management. Where someone completes forms or documents on your behalf, you must check them for accuracy and completeness before you sign them. You must always read the decla...
Your Responsibility to Provide Information. You have a duty under the Insurance Xxx 0000 to make a fair presentation of the risk to insurers. This duty applies when You take out Your insurance cover, throughout the life of Your policy and when You renew Your insurance.
Your Responsibility to Provide Information. (Duty of Fair
Your Responsibility to Provide Information. You have a duty under the Insurance Xxx 0000 to make a fair presentation of the risk to insurers. This duty applies when You take out Your insurance cover, throughout the life of Your policy, and when You renew Your insurance. This duty includes a need for You to undertake a reasonable search for material information which is known, or ought reasonably to be known, by anyone playing a significant role in making business decisions in Your business (such as Your company’s principals, directors, senior management or shareholders) and staff responsible for arranging or administering Your firm’s insurance. You should advise Us of any particular concerns which led You to seek insurance cover and any special or unusual facts relating to the risk. You must ensure that all material statements of fact are substantially correct and not misleading, and any material information which is a matter of expectation or belief (e.g. an estimate or forecast) is provided in good faith. Failure to disclose any material information or change in circumstances to Your insurers which could influence the cost, or their decision to accept Your insurance, could mean that Your policy could be invalidated or cancelled without refund, or that part or all of a claim may be not be paid. ‘Material Information or changes in circumstances’ could include Your inability to comply with any conditions or warranties applicable to your policy, which should be notified to Us immediately. ‘Material Statements’ and ‘Material Information’ are information which could influence the judgement of a prudent insurer in determining whether to take on a risk and on what terms. We will act as Your agent in sourcing a policy to meet Your demands and needs and presenting the information provided by Your nominated Insurance Contact in a manner which is clear and accessible to insurers. Where we operate under any delegated authority from insurers we will act as their agent when issuing cover and in handling any claim you may make, and We will always advise You where this is the case. We will advise and make a personal recommendation for You after We have assessed Your demands and needs. Our advice will be confirmed in a demands & needs and suitability statement, giving the reasons for Our recommendation. We typically offer advice from a range of insurers, representing a fair analysis of the market, which means that We will have compared products from a sufficiently large range of insurance providers in terms of cove...
Your Responsibility to Provide Information. You must take reasonable care to provide complete and accurate answers to the questions we ask you when you take out, make changes to or renew your policy. If you are in doubt, please contact us.
