Network Outage definition
Examples of Network Outage in a sentence
A Trouble Ticket is the method used by either Customer or Verizon to advise the Verizon Help Desk of a perceived Fault, including a Network Outage or a failure to meet an SLC.
In this instance, Network Outage time does not include the time it takes for the new BGP routes to be announced.
Network service availability is reported on the Network Outage reports for network outage conditions and/or Operations Trouble Tickets.
A Network Outage is defined as an unscheduled period in which the Managed Global Network is interrupted and unavailable for use by Customer for sixty (60) or more Unavailable Seconds (“UAS”) within a 15 minute period measured by Verizon.
Network Outage Time is measured from the time a Trouble Ticket is opened with Customer Care, at the toll free number ▇-▇▇▇-▇▇▇-▇▇▇▇, as a result of Customer’s inability to transmit and receive data, and ends when the connection is able to be sent and receive data.