Appeals and Complaints. All appeals and complaints will be forwarded to the Administrative Services Division Manager. If the referral/application/case represents a conflict of interest for that individual, the referral/application/case may be forwarded to a supervisor, manager, or director. The director may ask that the appeal be managed by the County Attorney’s Office or another county.
Appeals and Complaints. 7.1 Complainants should refer to our Complaints Policy and follow the steps described. This procedure has been produced to help the College resolve any complaints you may have as promptly, fairly and amicably as possible.
7.2 If, having followed the Student Complaints procedure to completion, you remain dissatisfied, you have the right to make a complaint to the validating body of your programme, and then to the Office of the Independent Adjudicator for Higher Education.
Appeals and Complaints. A. Contacting Community Health Options® (Health Options) Member Services Health Options’ Member Services Associates are available to assist Members in the resolution of complaints. If you have a complaint, we recommend that you contact a Member Services Associate before filing an Appeal. Sometimes, an issue is caused by a minor error or problem that can be resolved by a Member Services Associate without having to go through the Appeal process. You may file an Appeal at any time. You may make a complaint by calling Member Services at 1-855-624-6463 (TTY/TDD: 711). You can also make a written complaint by mailing or faxing it to: Community Health Options Attn: Member Services Mail Stop 100 P.O. Box 1121 Lewiston, ME 04243 Fax: 000-000-0000 After we receive your complaint, a Member Services Associate will look into it and respond. Please contact Member Services if you have questions. Health Options will respond to you as quickly as we can. Most complaints can be investigated and responded to within 30 days. If you disagree with our response, you may be able to file an Appeal. If you are not satisfied with the results of your Complaint or Appeal, you have the right to submit a complaint to the Maine Bureau of Insurance: Maine Bureau of Insurance 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 Telephone: 0-000-000-0000 (within Maine) or 0-000-000-0000 (outside Maine)
Appeals and Complaints. I acknowledge that I understand that as a student I have the right to appeal or submit complaints through the appropriate University Office. Student Appeals & Complaints and I have been provided access to this information.
Appeals and Complaints. A. Basic Principle
B. Reconsideration of GLEIF decisions regarding Accreditation
Appeals and Complaints. Xxxxx Group seeks to provide a safe and professional learning environment free from discrimination. What is a complaint: A Complaint arises when a client/student is not satisfied with an aspect of Xxxxx Group services and requests action to be taken to resolve the matter. The person making the complaint (“the complainant”) will have to be identified to the person complained about (“the respondent”), unless the facts of the complaint are not disputed. What is an appeal: An Appeal arises when a client/student is not satisfied with a decision that Xxxxx Group has made. An Appeal can relate to assessment decisions but they can also relate to other decisions such as a decision to exclude a learner from a program. The person making the appeal (“the appellant”) will have to be identified to the person complained about (“the respondent”), unless the facts of the appeal are not disputed. Procedure: (Contact Xxxxx Group for full details) Our procedures for handling client/student complaints are based on confidentiality, impartiality, procedural fairness, protection from victimization and prompt resolution. The process for clients and student’s who wish to make a complaint is outlined in the document Where appropriate, complaints will be resolved at the lowest level of management, however Xxxxx Group recognises that some complaints are most appropriately dealt with at a more senior level, e.g., complaints of victimization or unlawful discrimination or harassment, complaints that could lead to finding of misconduct or disciplinary action being taken against a staff member or student. Procedural fairness will be observed in all aspects of handling a complaint. In practice, this means that all parties to a complaint will be informed of the complaint, the specific allegations being made, and all parties will be given the opportunity to respond to any allegations made. Procedural fairness usually requires that the complainant must be willing to be identified, unless the facts of the matter are not in dispute, or where the matter involves allegations of corruption. Employees, Contractors and Partners have a responsibility to respond to complaints within a reasonable timeframe. Complaints will be responded to as quickly as possible in the circumstances and complainants will be advised of the proposed timeframe for resolution. Unless a complaint is unusually complex or involves allegations of misconduct, we will achieve resolution of a complaint within 4 weeks of the complai...
Appeals and Complaints.
A. Basic Principle 106. XXXXX's goal is to resolve issues between GLEIF and the Qualified vLEI Issuer amicably. Hence, before taking resort to steps like lodging an appeal or complaint or mediation or arbitration, or steps towards termination, or before formally raising a claim for damages, the affected Party shall whenever possible take the issue up openly and in good faith with the other Party, giving a mutual opportunity to understand and to remove misunderstandings, to cure amicably, and to resolve the issue in mutual trust and co-operation.
Appeals and Complaints. Contact Information
Appeals and Complaints. 13.1 Every client has the right to have services performed within the agreed scope in such a way that expectations and requirements are fulfilled. In case of non-fulfillment, AISC requests information necessary for improvements. In case of a difference of opinion with assessors or AISC itself, each client has the right to submit an appeal or a complaint against a decision.
13.2 In the first instance, complaints should be expressed verbally or in writing to the Director of AISC. If a solution cannot be worked out between the client and the Director AIS, as a next level the AISC Impartiality Committee may be appealed to in writing. A failure to resolve complaint after detailed consideration may be referred for judicial arbitration.
Appeals and Complaints. A. Basic Principle
