Continual Service Improvement /Innovation Plan. The service must ensure that they contribute to the wider patient safety agenda including as is appropriate, but not exclusively, the control of infection agenda , training, clinical audits, the identification, reporting and investigation of incidents (root cause analysis investigation of SUIs) and complaints. Participation in clinical audit and implementation of changes arising from audits should take place, in accordance with the SDHT’s audit plan. The service should be able to demonstrate learning and improvement across the quality agenda and in response to local and/or national policy guidance. The service will: • ensure that it produces a proposed annual Service Improvement Plan that demonstrates how it will improve performance in achieving service outcomes and increase activity within its resources; • the service will also include in its proposed annual Service Improvement Plan development options for the Service resulting from locally identified needs and/or national and/or local policy guidance and strategy; • the service will endeavour to cost its proposed annual Service Improvement Plan within the limits of the agreed budget. Where this is not possible, the Team will submit a bid to the Commissioner that will be considered in the line with other Commissioning priorities and budget constraints. The servcie is responsible for: • continually improving the quality of service delivery, for example, in response to audit (undertaking and completing the audit cycle); • continually reviewing and being aware of relevant new and emerging guidance and recommendations and take the appropriate steps to assess and improve the service to achieve current best practice; • ensuring that appropriate professional standards are maintained, updated and validated through clinical supervision and provision of relevant training to support reflective practice and Continuing Professional Development; • fully co-operating in the review and improvement/re-design of the Service at the request of the Commissioner which will include monitoring and reporting arrangements.
