Core Maintenance Services Clause Samples

Core Maintenance Services. 12.1 In consideration of the payment of the Core Maintenance Fee to ARM, by LGS, ARM shall provide, to LGS, in respect of the ARM7TDMI Core through the parties’ applicable contract administrator, the following maintenance services; (i) the correction, to the extent reasonably possible, of any defects in any ARM7TDMI Core which cause such ARM7TDMI Core not to operate in accordance with the functionality described in the applicable documentation. If ARM determines that such defects are due to errors in such description, ARM shall promptly issue corrections to the applicable documentation and shall not be required to correct the Transfer Materials provided that LGS is not thereby prevented from commercially exploiting such ARM7TDMI Core. (ii) reasonable telephone and written consultation pertaining to the operation and application of the ARM7TDMI Core; (iii) any bug-fixes or corrections to the ARM7TDMI Core made available by ARM to any third party; (iv) all Updates to the ARM7TDMI Core; (v) the provision of ARM-related training; The services provided under Clauses 12.1(ii), 12.1(v) and 13.1(ii) shall together be limited to a total of thirty (30) man days per annum. 12.2 Upon LGS requesting ARM’S assistance pursuant to the provisions of Clause 12.1, LGS shall promptly provide to ARM such samples and technical information as ARM may reasonably require to enable ARM to provide such assistance. 12.3 In notifying ARM of any defects or problems LGS shall use a format and medium reasonably requested by ARM. Notwithstanding the foregoing, LGS shall provide ARM promptly with any information or assistance reasonably requested by ARM to enable ARM to provide the maintenance service hereunder. 12.4 The maintenance services shall be provided at ARM’s UK premises. Nevertheless, ARM will use reasonable efforts to provide maintenance services to LGS, at LGS’s premises, subject to LGS meeting all reasonable travelling, accommodation and sustenance expenses. 12.5 For the avoidance of doubt, ARM’s obligation under this Clause 12 is limited expressly to the provision of the maintenance services to LGS and ARM shall be under no obligation to provide the maintenance services to LGS’s customers.
Core Maintenance Services. The Contractor is to ensure there is a sufficient supply of labour and materials on hand to complete the core maintenance services. The core maintenance and repair of bus bodies includes, but is not limited to:  Accident repairs, deemed by the Metro Representative to be of a value less than $5,000 (excluding GST);  Ongoing inspection of buses in the fleet to identify abnormal deterioration or other problems to enable planned core repair and maintenance;  Procedures to facilitate necessary work to remove/replace panels and to change glazing on site;  Procedures to ensure maximum life is attained from body finishes including paintwork, panel repair, body frame and glazing;  Procedures to ensure correct matching of paintwork, panel repair, glazing finish materials, and livery;  All seat and upholstery repairs.  Procedures to record all work including materials used from Metro supply, both on and off buses for invoicing purposes and maintenance records;  Procedures to ensure repair/ rectification is within reasonable time from fault detection;  Provision of roadside service during normal hours and after hours;  Other maintenance, repair and record keeping as determined by Metro from time-to-time. The Contractor will provide core maintenance services consistent with elements of Metro’s established workplace procedures such as:  Undertake accident repairs less than $5,000 in value within 30 working days of confirmation being received from the Metro Representative or their nominated delegate that the accident damage warrants immediate repair, subject to parts being available;  Buses undergoing repairs are to be suitably identified as being unavailable for service as per Metro procedures;  Buses are not to be left unattended with keys in place;  Metro is to be notified when a bus becomes available for service after any work is complete;  The Contractor must comply with all relevant safe working practices including those nominated by Metro;  All equipment to perform the Services must be maintained in a safe condition;  Buses are to be cleaned and inspected before returning to Metro service;  Buses with mechanical maintenance issues are to be identified so that remedial action may be programmed as soon as practicable;  The number of buses not available for peak service is to be minimised and should be no greater than the Unavailable Buses Limit at any time;  Buses may be returned into operational service prior to completion of work, provided the ...
Core Maintenance Services. 12.1 In consideration of the payment of the Core Maintenance Fee to ARM, by LGS, ARM shall provide, to LGS, in respect of the ARM7TDMI Core through the parties’ applicable contract administrator, the following maintenance services; (i) the correction, to the extent reasonably possible, of any defects in any ARM7TDMI Core which cause such ARM7TDMI Core not to operate in accordance with the functionality described in the applicable documentation. If ARM determines that such defects are due to errors in such description, ARM shall promptly issue corrections to the applicable documentation and shall not be required to correct the Transfer Materials provided that LGS is not thereby prevented from commercially exploiting such ARM7TDMI Core. (ii) reasonable telephone and written consultation pertaining to the operation and application of the ARM7TDMI Core; (iii) any bug-fixes or corrections to the ARM7TDMI Core made available by ARM to any third party; (iv) all Updates to the ARM7TDMI Core; (v) the provision of ARM-related training; The services provided under Clauses 12.1(ii), 12.1(v) and 13.1(ii) shall together be limited to a total of thirty (30) man days per annum.