CUSTOMER SUPPORT RESPONSIBILITIES Sample Clauses

CUSTOMER SUPPORT RESPONSIBILITIES. 9.1 ****. AMD will maintain a **** in order to better enable AMD ****. AMD will provide FASL with ****, to better enable FASL ****. FASL shall have no right to use, and shall not use, any ****. Information obtained by FASL from AMD with regard to AMD’s independent sales activities, Product pricing or allocation decisions shall be subject to the obligations set forth in Section 16, and shall not be disclosed to Fujitsu or to any other Entity or person, except as otherwise expressly permitted hereunder.
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CUSTOMER SUPPORT RESPONSIBILITIES. 9.1 ****. Fujitsu will maintain a **** in order to better enable Fujitsu ****. Fujitsu will provide Spansion with ****, to better enable Spansion ****. Spansion shall have no right to use, and shall not use, any ****. In the event Fujitsu has an obligation to a Customer not to disclose such information to Spansion, Fujitsu will use reasonable efforts to seek permission from such Customer to disclose such information to Spansion for the purposes set forth under this Section 9.1. Information obtained by Spansion from Fujitsu with regard to Fujitsu’s independent sales activities, Product pricing or allocation decisions shall be subject to the obligations set forth in Section 16, and shall not be disclosed to any other Entity or person, except as otherwise expressly permitted hereunder.
CUSTOMER SUPPORT RESPONSIBILITIES. 8.1 [*]. FSL will maintain a [*] in order to better enable FSL [*]. FSL will provide Spansion with [*], to better enable Spansion [*]. Spansion shall have no right to use, and shall not use, any [*]. In the event FSL has an obligation to [*], FSL will use reasonable efforts to [*] for the purposes set forth under this Section 8.1. [*]
CUSTOMER SUPPORT RESPONSIBILITIES. TiVo will be responsible for --------------------------------- providing tier one and tier two customer support to End Users of the TiVo Service. AOL will be responsible for providing tier one and tier two customer support to End Users of the AOL TV Service. Tier one support includes (i) initial contact with the End User to define the problem, if any, and (ii) the provision of answers to any questions about product functionality, to the extent reasonably possible. Tier two support is a higher level of support that reflects a knowledge base of principally all known issues that may arise related to the applicable service. Each Party will provide a toll-free telephone number to the other Party for referral of End Users having support issues. Each Party shall also provide the other Party with the current telephone or pager numbers at which such Party's designated technical support personnel can be reached by the other Party's designated support personnel, [*], to answer questions with respect to the AOL TV Application, Mercury Application and the AOL TV-Enabled Product that could not be handled by such Party's tier one and tier two support contacts. Each Party agrees that it will only contact the other Party's designated support personnel outside of the other Party's standard customer service hours in the event of a major service interruption or other problem that results in a significant increase in immediate call volume to such Party's call centers.
CUSTOMER SUPPORT RESPONSIBILITIES. (a) Ensure the appropriate Customer personnel have been trained in the operation, support, and management of the SMS System.
CUSTOMER SUPPORT RESPONSIBILITIES. Faction will provide technically qualified support personnel to perform all technical support services relating to the Services based on the specifications of this SLA. Customer will contact the appropriate Faction designated point of contact described in this SLA.

Related to CUSTOMER SUPPORT RESPONSIBILITIES

  • Customer Responsibilities Customer shall:

  • Client Responsibilities You are responsible for (a) assessing each participants’ suitability for the Training, (b) enrollment in the appropriate course(s) and (c) your participants’ attendance at scheduled courses.

  • Contractor Responsibilities 19.1. Contractor shall perform national criminal history checks for Ohio, Indiana, and Kentucky, and 10-panel drug screening tests on all prospective employees performing work under this RFP or coming onto a CMHA property and any resulting contract and provide summaries of the results to the Authority if requested. For the purposes of this section, the term “employees” includes contractor. Prospective employees whose criminal background check discloses a misdemeanor or felony involving crimes of moral turpitude, sexual offenses or harm to persons or property shall not be employed to perform work under this RFP or any resulting contract. Contractor is required to perform drug screening of all employees and to ensure acceptable test results. Criminal history and drug screening checks will be completed at the sole expense of the contractor. Any employee of the Contractor suspected of being under the influence of drugs and or alcohol will be reported to the appropriate personnel at CMHA and/or other local law enforcement. If the employee is determined to be under the influence of drugs or alcohol in any form or manner, or believed by proper authority to be dealing in illicit sale of alcohol or drugs they will be removed and shall not be allowed to return to any job site on the Authority’s property. The Contractor’s contract may be suspended and/or terminated should such a situation occur or if the Contractor fails to submit results pursuant to this section.

  • Specific Responsibilities In addition to its overall responsibility for monitoring and providing a forum to discuss and coordinate the Parties’ activities under this Agreement, the JSC shall in particular:

  • ALPS’ Responsibilities In connection with its performance of TA Web, ALPS shall:

  • Joint Responsibilities 2.1.1 University and Affiliate each will identify, and notify each other of, a person responsible for serving as its liaison during the course of this affiliation. The appointment of liaisons shall be subject to mutual approval of the parties.

  • Monitoring Responsibilities The Custodian shall furnish annually to the Fund, during the month of June, information concerning the foreign sub-custodians employed by the Custodian. Such information shall be similar in kind and scope to that furnished to the Fund in connection with the initial approval of this Contract. In addition, the Custodian will promptly inform the Fund in the event that the Custodian learns of a material adverse change in the financial condition of a foreign sub-custodian or any material loss of the assets of the Fund or in the case of any foreign sub-custodian not the subject of an exemptive order from the Securities and Exchange Commission is notified by such foreign sub-custodian that there appears to be a substantial likelihood that its shareholders' equity will decline below $200 million (U.S. dollars or the equivalent thereof) or that its shareholders' equity has declined below $200 million (in each case computed in accordance with generally accepted U.S. accounting principles).

  • Joint Responsibility If the Seller determines that the Interface Problem is attributable partially to the design of a Warranted Part and partially to the design of any Supplier Part, the Seller will, if so requested by the Buyer, seek a solution to the Interface Problem through cooperative efforts of the Seller and any Supplier involved. The Seller will promptly advise the Buyer of such corrective action as may be proposed by the Seller and any such Supplier. Such proposal will be consistent with any then existing obligations of the Seller hereunder and of any such Supplier towards the Buyer. Such corrective action, unless reasonably rejected by the Buyer, will constitute full satisfaction of any claim the Buyer may have against either the Seller or any such Supplier with respect to such Interface Problem.

  • Development Responsibilities Unless the Parties agree in writing upon an alternate allocation of responsibility, the Parties shall have the following rights and obligations with respect to operational responsibilities under each Development Plan:

  • Own responsibility Without affecting the responsibility of any Obligor for information supplied by it or on its behalf in connection with any Finance Document, each Secured Party confirms to the Security Agent that it has been, and will continue to be, solely responsible for making its own independent appraisal and investigation of all risks arising under or in connection with any Finance Document including but not limited to:

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