DISPUTE/GRIEVANCE SETTLEMENT PROCEDURES. These procedures are designed to deal with issues as close to their source as possible with graduated steps for further discussion and resolution at higher levels of authority. Although the Parties acknowledge a preference to address issues directly between the Company (as represented by the immediate supervisor) and the Employee directly, they acknowledge that either party may choose to involve other Parties to represent or assist them to resolve the grievance at any stage during the procedure.
DISPUTE/GRIEVANCE SETTLEMENT PROCEDURES. (a) In the event that a dispute/grievance arises between an individual employee and the immediate supervisor, as a result of a disagreement initiated by either person then: Step One The individuals involved will immediately attempt to resolve the issue. Step Two If the matter is not resolved, the parties involved will immediately refer the disagreement to their manager. The option of having the appropriate site delegate in attendance should be open to the employee. Discussions between the persons referred to here shall take place within 24 hours (or two working shifts). Step Three If the dispute/grievance has not been resolved the matter will be referred to the Site Personnel Manager and/or the Union organiser. This process shall take place 48 hours after Step 2 or within a timeframe agreed by all parties. Step Four If the dispute/grievance is still not resolved, the Company will involve (if not already) Senior Line Management and the Union may elect to involve an appropriate Union officer. This shall take place within five working days or such time as is agreed between the parties.
DISPUTE/GRIEVANCE SETTLEMENT PROCEDURES. These procedures are designed to deal with issues as close to their source as possible with graduated steps for further discussion and resolution at higher levels of authority. Although the Parties acknowledge a preference to address issues directly between the Company (as represented by the immediate supervisor) and the Employee directly, they acknowledge that either party may choose to involve other Parties to represent or assist them to resolve the grievance at any stage during the procedure. Any outcome determined by a third party cannot be inconsistent with the National Code of Practice/Implementation Guidelines for the Building and Construction Industry or inconsistent with legislative obligations.
DISPUTE/GRIEVANCE SETTLEMENT PROCEDURES. In the event of a dispute in relation to a matter arising under this Agreement, or a dispute in relation to the application of the NES or the Act or its regulations, in the first instance the parties will attempt to resolve the matter at the workplace by discussions between the Employee/s concerned and the relevant supervisor. The Employee/s must notify of the substance of the matter and the remedy sought. If such discussions do not resolve the dispute, the parties will endeavour to resolve the matter in a timely manner by discussions between the Employee/s concerned and more senior levels of management up to the level of Regional Manager. Either party may appoint another person, organisation or association to assist and/or represent them for the purposes of this clause to resolve the dispute at any stage during the procedure. The parties shall recognise the duly appointed representative/s of the other party. The parties to the dispute and their representatives must act in good faith in relation to the dispute. While the dispute is being resolved, the status quo will remain unless it is not reasonable to do so to protect the health or safety of Employees or other persons. Where the parties are unable to resolve the dispute at the workplace, the matter shall be submitted to the Fair Work Commission by either party for conciliation. In the event that conciliation is not successful the matter may be referred by either party to the Fair Work Commission for arbitration. The decision of the member will bind the parties, subject to either party exercising a right of appeal against the decision in a competence jurisdiction. Any outcome determined by a third party cannot be inconsistent with the National Code of Practice/Implementation Guidelines for the Building and Construction Industry or inconsistent with legislative obligations.
