Initial Support. Included in the first thirty (30) days following the implementation of Hosted Revenue Accounting Services, Customer is allotted, at no additional charge, a maximum number of included Support Centre Support hours as described in Exhibit G, Section 9.3. If Customer utilizes the Support Centre more than the allotted number of hours, the Support Fees in Section 5.3 hereof will apply.
Initial Support. For the 3 month period beginning on the date of delivery and installation of the Software on Company’s server (the “Initial Support Period”), and at Developer’s own expense, Developer shall provide Company with maintenance and support services in accordance with the Service Level Agreement attached hereto as Schedule B (“SLA”). SLA shall include, without limitation: telephone or electronic support in order to help Developer locate and correct problems with the Software.
Initial Support. Included in the first ***** following the implementation of Hosted Reservation Services, Customer is allotted, at no additional charge, a maximum number of included Support Center Support ***** as described in Exhibit K, Section 1.3. If Customer utilizes the Support Center more than the allotted number of *****, the Support Fees in Section 5.3 hereof will apply.
Initial Support. For the payments described in Section 4(b), during Year 1, Arbor shall provide technical support, training, and hotline support for Comshare developers as described on Exhibit B attached hereto.
Initial Support. Included in the first thirty (30) days following the implementation of Hosted Reservation Services, Customer is allotted, at no additional charge, a maximum number of included Support Centre Support hours as described in Exhibit A, Section 8.3. If Customer utilizes the Support Centre more than the allotted number of hours, the Support Fees in Section 5.3 hereof will apply.
Initial Support. Included in the first thirty- (30) days following the implementation of Host Reservation Services, Customer is allotted a maximum of (10) ten available hours of included Response Center support. This allotment of hours is for the specified period only and may not be carried forward.
Initial Support. For the [12] month period beginning on the Effective Date, and at [PARTY A]'s own expense, [PARTY A] shall provide [PARTY B] with i. telephone or electronic support during [PARTY A]'s normal business hours in order to help [PARTY B] locate and correct problems with the Software, and
Initial Support. At no additional charge Xxxxxx shall provide an End-User with Maintenance & Technical Support for a purchased Licensed Software product for the period commencing on the End- User Customer’s purchase date and expiring one (1) year from that date.
Initial Support. For the 12 month period beginning on the Effective Date, and at Host's own expense, Host shall provide Subscriber with i) telephone or electronic support during Host's normal business hours in order to help Subscriber locate and correct problems with the Service and any related software, and
Initial Support. Included in the first thirty (30) days following the implementation of Hosted Web Services, Customer is allotted, at no additional charge, a maximum number of included Support Centre Support hours as described in Exhibit F, Section 10.3. If Customer utilizes the Support Centre more than the allotted number of hours, the Support fees in Section 5.3 hereof will apply.
