Maintenance Support and Training Sample Clauses

Maintenance Support and Training. 5.1 Support to Customers. Customer support for OEM Products, SunLink FDDI/S 1.0 and SunLink FDDI/S 2.0 products shall be provided as set forth in Exhibit E.
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Maintenance Support and Training. 6.1 Maintenance and Support. BIO-RAD will provide front-line maintenance ----------------------- and support for each Luminex100 System purchased by BIO-RAD. The scope of maintenance and support services provided by LUMINEX will be limited to the provision of Updates and LUMINEX's standard telephone hotline support to the extent that LUMINEX makes such telephone support available generally to its customers free of charge. LUMINEX shall not be responsible for problems arising in whole or in part from portions of the BIO-RAD System other than the Luminex100 System as delivered by LUMINEX, as determined by LUMINEX in LUMINEX's sole reasonable discretion.
Maintenance Support and Training. 7.1. In addition to the provisions of Section 4.2.2, Dassault Systemes will be responsible for providing the following support to its Users: installing the Products as needed; training Users; and providing all first tier level support to Users.
Maintenance Support and Training. Developer shall provide all maintenance, support, and training required by Customer for the Extensions and Developer Products. JDA shall not have any obligations to provide any maintenance, support, or training to Customer for the Extensions and/or Developer Products.
Maintenance Support and Training. 9.1. DSI will be responsible for providing the following support to its Sub-Distributors and End Users: installing the Customized Product and Product as needed; training Sub-Distributors and End Users; and providing all direct Lxxxx 0 Support and Level 2 Support to Sub-Distributors and End Users, including receipt of calls, problem and question intake, installation assistance, problem identification and assistance, efforts to create repeatable demonstrations of reportable Customized Product and Product errors, and analysis and using its reasonable efforts to provide solutions, error correction for the products consistent with DSI’s standard maintenance and support policies and procedures.
Maintenance Support and Training 

Related to Maintenance Support and Training

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Maintenance Training 16.8.1 The Seller will provide maintenance training for the Buyer’s ground personnel as further set forth in Appendix A to this Clause 16. The available courses will be as listed in the Seller’s Customer Services Catalog current at the time of the course. The practical training provided in the frame of maintenance training will be performed on the training devices in use in the Seller’s Training Centers.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Maintenance and Support For so long as you timely pay your SaaS Fees according to the Invoicing and Payment Policy, then in addition to the terms set forth in the SLA and the Support Call Process, we will:

  • Support and Maintenance Where Licensee purchases support and/or maintenance services, Licensee’s initial support and/or maintenance term will begin upon delivery to Licensee of the Licensed Software and continue for one (1) year thereafter (or the length of the term if less than a year for any subscription/term license) unless otherwise specified in the applicable annual support and/or maintenance agreement, Product Order, or other written agreement executed between Licensor and Licensee. Where Licensee purchases support and/or maintenance for any Licensed Software, Licensee hereby agrees that it shall purchase such support and/or maintenance services for all of Licensee’s licensed units of such Licensed Software product. Support and/or maintenance services provided by Licensor will be subject to Licensor’s then current applicable standard annual support and/or maintenance agreement unless otherwise agreed by the parties in writing.

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

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