Maintenance Support and Training Sample Clauses

Maintenance Support and Training. 5.1 Support to Customers. Customer support for OEM Products, SunLink FDDI/S 1.0 and SunLink FDDI/S 2.0 products shall be provided as set forth in Exhibit E.
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Maintenance Support and Training. 6.1 Maintenance and Support. BIO-RAD will provide front-line maintenance ----------------------- and support for each Luminex100 System purchased by BIO-RAD. The scope of maintenance and support services provided by LUMINEX will be limited to the provision of Updates and LUMINEX's standard telephone hotline support to the extent that LUMINEX makes such telephone support available generally to its customers free of charge. LUMINEX shall not be responsible for problems arising in whole or in part from portions of the BIO-RAD System other than the Luminex100 System as delivered by LUMINEX, as determined by LUMINEX in LUMINEX's sole reasonable discretion.
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Maintenance Support and Training. 7.1. In addition to the provisions of Section 4.2.2, Dassault Systemes will be responsible for providing the following support to its Users: installing the Products as needed; training Users; and providing all first tier level support to Users. 7.2. Except as provided otherwise in this Agreement or in a separate written agreement, PlanetCAD shall not be responsible for providing direct support to Users. 7.3. Subject to receipt of the payments by PlanetCAD for maintenance specified in Section 5.1, PlanetCAD will provide Dassault Systemes with (i) second tier level support in accordance with the provisions set forth in Schedule D, (ii) updates and enhancements for the Products in accordance with the provisions set forth in Schedule D; (iii) access to PlanetCAD's "hot-line" for inquiries from Dassault Systemes relating to the Products during PlanetCAD's ordinary business hours
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Maintenance Support and Training. Developer shall provide all maintenance, support, and training required by Customer for the Extensions and Developer Products. JDA shall not have any obligations to provide any maintenance, support, or training to Customer for the Extensions and/or Developer Products.
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Maintenance Support and Training. 9.1. DSI will be responsible for providing the following support to its Sub-Distributors and End Users: installing the Customized Product and Product as needed; training Sub-Distributors and End Users; and providing all direct Lxxxx 0 Support and Level 2 Support to Sub-Distributors and End Users, including receipt of calls, problem and question intake, installation assistance, problem identification and assistance, efforts to create repeatable demonstrations of reportable Customized Product and Product errors, and analysis and using its reasonable efforts to provide solutions, error correction for the products consistent with DSI’s standard maintenance and support policies and procedures. 9.2. Subject to receipt by en2go of the License Fee and Distribution Fee, respectively, en2go will be responsible for providing Lxxxx 0 Xxxxxxx, Xxxxx 0 Support and Level 3 Support to DSI directly, and Level 3 Support to Sub-Distributors or End Users. Subject to receipt by en2go of the License Fees, en2go will provide DSI with Basic Maintenance. 9.3. Any and all obligations of en2go to provide the Customized Product and Product, as well as any technical assistance, will be subject in all respects to such United States laws and regulations as will from time to time govern the license and delivery of technology and products abroad by persons subject to the jurisdiction of the United States, including the Export Administration Act of 1979, as amended, any successor legislation, and the Export Administration Regulations issued by the Department of Commerce, Bureau of Export Administration. DSI warrants that it will not export or re-export the Customized Product, Product and copies related thereto, any Confidential Information or an Application, or technical data related thereto, except in conformity with such laws and regulations. DSI agrees that unless prior written authorization is obtained from the Bureau of Export Administration or the Export Administration Regulations explicitly permit the re-export without such written authorization, it will not export, re-export, or transship, directly or indirectly, the Customized Product, any of en2go’s Confidential Information or an Application to country groups S or Z (as defined in the export Administration Regulations), or to any other country as to which the U.S. Government has placed an embargo against the shipment of products which is in effect during the term of this Agreement. 9.4. Each of the Customized Product and Product ...
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Maintenance Support and Training 
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Related to Maintenance Support and Training

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Maintenance Training 16.8.1 The Seller will provide maintenance training for the Buyer’s ground personnel as further set forth in Appendix A to this Clause 16. The available courses will be as listed in the Seller’s Customer Services Catalog current at the time of the course. The practical training provided in the frame of maintenance training will be performed on the training devices in use in the Seller’s Training Centers.

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at xxxxx://xxxx.xxxxxxxx.xxx.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Maintenance and Support NCR Voyix is solely responsible for providing any maintenance and support services with respect to the Software as specified in the Agreement, or as required under applicable law. The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.

  • Support and Maintenance Where Licensee purchases support and/or maintenance services, Licensee’s initial support and/or maintenance term will begin upon delivery to Licensee of the Licensed Software and continue for one (1) year thereafter (or the length of the term if less than a year for any subscription/term license) unless otherwise specified in the applicable annual support and/or maintenance agreement, Product Order, or other written agreement executed between Licensor and Licensee. Where Licensee purchases support and/or maintenance for any Licensed Software, Licensee hereby agrees that it shall purchase such support and/or maintenance services for all of Licensee’s licensed units of such Licensed Software product. Support and/or maintenance services provided by Licensor will be subject to Licensor’s then current applicable standard annual support and/or maintenance agreement unless otherwise agreed by the parties in writing.

  • Maintenance Scheduling The NTO shall schedule maintenance of its facilities designated as NTO Transmission Facilities Under ISO Operational Control and schedule any outages (other than forced transmission outages) of said transmission system facilities in accordance with outage schedules approved by the ISO. The NTO shall comply with maintenance schedules coordinated by the ISO, pursuant to this Agreement, for NTO Transmission Facilities Under ISO Operational Control. The NTO shall be responsible for providing notification of maintenance schedules to the ISO for NTO Transmission Facilities Requiring ISO Notification. The NTO shall provide notification of maintenance schedules to affected Transmission Owners for NTO Transmission Facilities Requiring ISO Notification and Local Area Transmission Facilities pursuant to Section 3.5.3 of the ISO Services Tariff.

  • Operation and Maintenance Manuals Receipts for transmittal of Operation and Maintenance Manuals, Brochures and Data to the Design Professional (or Commissioning Agent) as required by Section 6.1.1.5.

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