Measurement Criteria. 4.1. Net power and specific fuel consumption of internal combustion engine Measurements shall be taken at a sufficient number of engine speeds to define correctly the power, torque and specific fuel consumption curves between the lowest and the highest engine speeds recommended by the manufacturer. The corrected values measured for the engine sampled shall not differ by more than the values indicated in the table below and ±10 per cent for the specific fuel consumption. Engine type Reference power (torque) [%] Other measurement points on the curve [%] Tolerance for engine speed [%] General ±5 ±10 ±5 Petrol fuelled spark ignited engines with governor ±8 ±12 ±8 Petrol fuelled spark ignited engines without governor ±8 ±20 ±8
Measurement Criteria. 4.1. Net power and specific fuel consumption of internal combustion engine Measurements shall be taken at a sufficient number of engine speeds to define correctly the power, torque and specific fuel consumption curves between the lowest and the highest engine speeds recommended by the manufacturer. The corrected values measured for the engine sampled shall not differ by more than the values indicated in the table below and ±10 per cent for the specific fuel consumption. General ±5 ±10 ±5 Petrol fuelled spark ignited engines with governor ±8 ±12 ±8 Petrol fuelled spark ignited engines without governor ±8 ±20 ±8
Measurement Criteria. 4.1. Net power and specific fuel consumption of internal combustion engine Measurements shall be taken at a sufficient number of engine speeds to define correctly the power, torque and specific fuel consumption curves between the lowest and the highest engine speeds recommended by the manufacturer as defined in paragraphs 2.9. and 2.11. of this Regulation. The values measured by the technical service for the engine sampled shall not differ by more than ± 5 per cent for the net power (torque), and ± 10 per cent for the specific fuel consumption, at all measurement points on the curve with a tolerance of ± 5 per cent for engine speed.
Measurement Criteria. No confirmed positives for XXXX (including E. coli O157:H7) or Salmonella. Confirmation of a presumptive positive can be achieved by either negative molecular marker or by negative cultural confirmation.
Measurement Criteria. All timelines will be stated in working days. A process may have sub timelines and these will be added together as appropriate for an end to end market service process. The measurement of the SLAs will use the standard definition of a working day in Ireland. The start day for SLAs will be the next working day when electronic messages are received or sent outside normal working hours. Day zero is referred to the working day that a service request is recorded. For clarity, a request made at any time during day one will need to be completed at any time the following day if the timeline is one working day. As an example, a requests made at 9 am and 6 pm on Monday will both need to be completed by midnight on Tuesday if the timeline is one working day. The performance criteria for DSO are based on completed transactions for each market process covering an agreed period of time of operation. The performance criteria will cover the volume of completed transactions, the measurement of each completed transaction for a process against the SLA timeline and provision of the percentage of total transactions achieving the agreed targets. Measurement of the SLA will cover all completed transactions for a process. However it is inevitable that a small number of exceptional transactions will require special manual handling for a number of reasons1. To accomodate such cases the performance criteria will be based on the volume of completed transactions and not individual transactions2. The performance criteria associated with each SLA MPD are outlined below. The Overall Performance (OP), as provided in the Tables is an indication of the % of completed transactions that will be completed within the SLA Timeline or within twice the timeline. The performance standards are based on a normal steady state conditions and associated volumes of business process transactions.
1 For example, exceptional conditions, IT system errors, data errors, downtime.
Measurement Criteria. A comprehensive list of Key Performance Areas is listed below. KPA’s, targets, weightings and measurements will be agreed upon with the successful bidder during the contract negotiation period.
1. Accessibility of TMC for all travellers and travel bookers
2. After-hours and emergency service
3. Reports
4. Account Management
Measurement Criteria. 4.1 Measured quantities and demand values:
4.1.1 For each separate circuit the following energy measurements are required for Allocation purposes:- Superseded Import kWh * Export kWh * Import kvarh Export kvarh.
4.1.2 For each Demand Period for each circuit the following Demand Values shall be provided:- Import kW * Export kW * Import kvar Export kvar. * Import and/or Export metering need only be installed where a Responsible Party requires this measurement to meet system or plant conditions. Where Import and Export metering is installed gross Import and gross Export Active Energy shall be recorded separately for Allocation. For multiple circuit connections between parties the configuration of the Metering Equipment shall be agreed in advance with Scottish Settlements.
Measurement Criteria. The first column under the heading “Performance Requirements” in the Performance and Measurement Tables is entitled “Measurement Criteria” and sets out, for each Element, the criteria by which the condition of each Element is to be measured.
Measurement Criteria. Preferred Provider’s internal quality results for the units processing Group’s claims will be used to determine guarantee compliance for the Total Claim Accuracy Guarantees.
1. CLIENT SATISFACTION
a. Overall Account Management (Client Satisfaction) Definition: Preferred Provider guarantees the services (i.e., on-going financial accuracy, eligibility, accurate benefit administration, and customer support) will exceed a satisfactory rating as determined by the Group. Penalty and Measurement Criteria: Based upon results of the quarterly responses to the Account Management Evaluation Tool the City of Houston agrees to make Preferred Provider aware of possible sources of dissatisfaction throughout the guarantee period. Each assessment category will be given a rating of 1 - 5 with 1 = lowest, 5 = highest. Preferred Provider will tally the results from the report cards when received. Score is defined as “top two-box” satisfaction/approval on the 5-point evaluation tool (4 or 5 overall). The results of each survey will be used to facilitate a discussion between the City of Houston and Preferred Provider regarding the results achieved and opportunities for improvement. If report cards are not returned to Preferred Provider within one month of receipt, it will be assumed that service provided met the “top two-box” required score. If the average score falls below a 4, Preferred Provider will provide a “lump sum” refund or premium offset for any penalties incurred by Preferred Provider, payable within 60 calendar days after the end of the guarantee period. Preferred Provider agrees to pay
Measurement Criteria. Aetna’s internal quality results for the servicing Shelby County Government will be used to determine guarantee compliance. Definition: For all complete, accurate and viable open enrollment eligibility data provided by Shelby County Government, accepted by the system, and confirmed by CMS, Aetna agrees to produce and mail ID cards within 15 business days of file receipt from CMS. Penalty and Measurement Criteria: Aetna will reduce its compensation by 0.3% of the guarantee period premiums (excluding HIF) if Aetna fails to produce and mail ID cards to Shelby County Government members within 15 business days of receiving the eligibility confirmation file from CMS. Aetna’s implementation team records will be used to determine whether ID cards were produced and mailed within the specified time frame. services provided to Shelby County Government. Each category will be given a rating of 1 - 5 with 1 = lowest, 5 = highest. Aetna will tally the results from the report cards when received. The results of the first survey will be used to facilitate a discussion between Shelby County Government and ABC Account Executive, in our XXX field office, regarding the results achieved and opportunities for improvement. If the report cards are not completed and returned within one month of receipt, it will be assumed that the service provided to Shelby County Government is satisfactory. If the score on the first report card is below an average rating of 3.0 and the service improves to an average of