Principal Period of Maintenance. Any nine consecutive hours per day (usually between the hours of 7:00 a.m. and 6:00 p.m.) as selected by the State, including an official meal period not to exceed one hour, Monday through Friday, excluding holidays observed at the installation.
Principal Period of Maintenance. At Customer’s request, Motorola will provide continuous effort to repair a reported problem beyond the PPM per the customer selected service level, provided Customer gives Motorola access to the Equipment before the end of the PPM, Motorola will extend a two (2) hour grace period beyond PPM at no charge. Following this grace period, any additional support will be invoiced on a time and material basis at Motorola then current rates for Professional Services.
Principal Period of Maintenance. (General). Software and Equipment maintenance must be available nine working hours per weekday, between 8:00 a.m. and 5:00 p.m. Eastern Standard Time. Travel time and expenses related to remedial and preventative maintenance will not be billable and must be included in the price of the maintenance.
Principal Period of Maintenance. Confidential Treatment has been requested for the redacted portions. The confidential redacted portions have been filed separately with the Securities and Exchange Commission. Company’s provision of domestic customer premise equipment and related maintenance, monitoring and management services ordered by Customer in connection with the Nasdaq Corporate Network (described on Schedule Five above) shall be subject to the terms and conditions set forth in this Schedule as supplemented by the Master Terms and Conditions set forth in the GSA and Schedule Five.
Principal Period of Maintenance. Maintenance will be available nine working hours per weekday, between 8:00 a.m. and 5:00 p.m. Eastern Standard Time. Travel time and expenses related to remedial and preventive maintenance will not be considered billable but will be included in the Contractor’s firm, fixed Fee for the Project during the warranty period and a part of the annual maintenance fee during later annual maintenance periods.
Principal Period of Maintenance. The Principal Period of Maintenance ("PPM") shall be from 8 A.M. to 5 P.M. Monday through Friday. The PPM shall exclude holidays officially recognized by the Department. Service that commences within the PPM shall be treated as having been performed within the PPM regardless of when the work is actually completed and no additional charges shall be made if the Contractor continues activities beyond the PPM. Department personnel shall be present whenever the Contractor/ Sub-Contractor is on-site; if the Contractor chooses to continue or perform services outside of the PPM, the Contractor shall make arrangements with the Department and such times of service shall be approved by the Department in advance.
