Service Compatibility. ACS shall ensure that all services, equipment, networks, software, enhancements, upgrades, modifications and other resources, including those provided by Symetra (collectively, the “Resources”), that are: (a) used by ACS to deliver the Services; or (b) approved by ACS for utilization by Symetra in connection with the Services, shall be successfully integrated and interfaced, and shall be compatible with the services, equipment, networks, software, enhancements, upgrades, modifications and other resources that are being provided to Symetra by Third Party service providers (collectively, the “Third-Party Resources”); provided, however, that any such responsibilities of ACS for Resources shall be detailed in the applicable Schedule 2. Further, ACS shall ensure that none of the Services or other items provided to Symetra by ACS shall be adversely affected by, or shall adversely affect, those of any such Third Party providers, whether as to functionality, speed, service levels, interconnectivity, reliability, availability, performance, response times or similar measures. To the extent that any interfaces need to be developed or modified in order for the Resources to integrate successfully, and be compatible with, the Third-Party Resources, ACS shall develop or modify such interfaces as part of the Services, pursuant to the process set forth in Section 2.8. If a question arises as to whether a particular defect, malfunction or other difficulty with respect to the Services was caused by Resources or by Third-Party Resources, ACS shall be responsible for correcting, at its cost, such defect, malfunction or difficulty, except to the extent that ACS can demonstrate, to Symetra’s satisfaction, by means of a Root-Cause Analysis, that the cause was not caused by Resources. In addition, ACS shall cooperate with all Third Party service providers of Symetra to coordinate its provision of the Services with the services and systems of such Third Party service providers. Subject to reasonable confidentiality requirements, such cooperation shall include providing: (a) applicable written information concerning any or all of the systems, data, computing environment, and technology direction used in providing the Services; (b) reasonable assistance and support services to such Third Party providers; (c) access to systems and architecture configurations of ACS to the extent reasonably required for the activities of such Third Party providers; and (d) access to and use of the Reso...
Service Compatibility. 31.1. Subject to detailed scoping for Projects and the provisions of Attachments D1, H and/or M, as applicable, the Service Provider shall ensure that all services, equipment, networks, software, enhancements, upgrades, modifications and other resources, including those provided by Transnet (collectively, the "Resources") utilised or approved by the Service Provider in connection with the Services, shall be successfully integrated and interfaced, and be compatible with the services, equipment, networks, software, enhancements, upgrades, modifications and other resources that are being provided to, recommended to and/or approved for use by Third Party service providers (collectively, the "Third-Party Resources"). Further, the Service Provider shall proactively endeavour to rectify any Service interruptions resulting from a failure to successfully comply with the above.
Service Compatibility. 10 3. THIRD-PARTY CONTRACTS...................................................... 11 3.1 Leases, Contracts, and Software Licenses Assigned to Provider............ 11 3.2 Leases and Contracts Managed by Provider................................. 11 4.
Service Compatibility. Provider shall ensure that, as of the applicable Cutover Dates, the Resources are integrated and interfaced and fully compatible with the Third-Party Resources that are being provided to the State as to functionality, speed, service levels, interconnectivity, reliability, availability, performance, response times and other similar measures. Provider shall be responsible for developing or modifying interfaces in order for the Resources to be successfully integrated and compatible with Third-
Service Compatibility. The Contractor will endeavor to work cooperatively with any other DSHS information technology vendors to problem solve, innovate and coordinate resources. The Contractor shall use commercially reasonable efforts to work collaboratively with DSHS (and its other vendors) to ensure that all services, equipment, networks, software, enhancements, upgrades, modifications and other resources, including those provided by DSHS (collectively, the "Resources"), used by the Contractor or approved by the Contractor for utilization by DSHS in connection with the Services, shall be successfully integrated and interfaced, and shall be compatible with the services, equipment, networks, software, enhancements, upgrades, modifications and other resources that are being provided to, recommended to and/or approved for use by third-party service contractors (collectively, the "Third-Party Resources"). Further, the Contractor shall use commercially reasonable efforts to ensure that none of the Services or other items provided to DSHS by the Contractor shall be adversely affected by, or shall adversely affect, those of any such Third-Party Resources, whether as to functionality, speed, service levels, interconnectivity, reliability, availability, performance, response times or similar measures. While the Contractor is not ultimately responsible for the quality or functionality of Third-Party Resources, the Contractor will proactively engage with DSHS regarding architecture to recommend best practices to bring cost-effective performance to the DSHS IT environment. To the extent that any interfaces need to be developed or modified in order for the Resources to integrate successfully, and be compatible with, the Third-Party Resources, the Contractor shall develop or modify such interfaces as part of the Services. In the event of any Issue as to whether a particular defect, malfunction or other difficulty with respect to the Services was caused by Resources or by Third-Party Resources, the Contractor shall be responsible for correcting at its cost, such defect, malfunction or difficulty, except to the extent that the Contractor can demonstrate, to DSHS’ reasonable satisfaction, by means of a Root-Cause Analysis, that the cause was not due to Resources. In addition, the Contractor shall cooperate with all third-party service contractors of DSHS to coordinate its provision of the Services with the services and systems of such third-party service contractors. Subject to reasonable confi...
Service Compatibility. Contractor shall ensure that all Assets utilized by Contractor or approved by Contractor for utilization by the County in connection with the Services shall be successfully integrated and interfaced, and shall be compatible, with all other Assets that are being provided to, recommended to, or approved for use by, the County by Third-Parties or the County itself. Further, Contractor shall ensure that none of the Services or other items provided to the County by Contractor shall be adversely affected by, or shall adversely affect, those of any such Third-Party or the County, whether as to functionality, speed, SLs, interconnectivity, reliability, availability, performance, response times, or similar measures. To the extent that any interfaces need to be developed or modified in order for the Assets to integrate successfully, and be compatible, with the Third-Party Assets, Contractor shall develop or modify such interfaces as part of the Services, pursuant to a Service Request in accordance with the process set forth in Section 11. In the event of any dispute as to whether a particular defect, malfunction, or other difficulty was caused by products or services furnished by Contractor or by products or services furnished by any provider of the Third-Party Assets, Contractor shall be responsible for correcting at its cost, such defect, malfunction, or difficulty, except to the extent that Contractor can demonstrate, to the County’s satisfaction, by means of a Root-Cause Analysis, that the cause was not a product or service furnished by Contractor. In addition, Contractor agrees that at all times during the Term it shall cooperate with Third-Parties to coordinate its provision of the Services with the services and systems of such Third-Parties. Such cooperation and access shall include: (i) facilitating with such other relevant Third-Parties the prompt and timely resolution of all problems that may arise and impact the Services or the respective use, operation, support, maintenance, or provision thereof, regardless of the actual or suspected root cause of such problems, and using all commercially reasonable efforts to obtain and maintain the active participation, cooperation, and involvement of such other Third Parties as is required for such problem-resolution; (ii) providing applicable written information concerning any or all of the systems, data, computing environment, and technology direction used in providing the Services;
Service Compatibility. A. All water service connections shall duplicate those presently in use by the Owner in order to insure service compatibility with their service maintenance procedures.
Service Compatibility. Provider shall make commercially reasonable efforts to ensure that all Services, equipment, networks, software, enhancements, upgrades, modifications, and other resources, including those provided by Investors (collectively, the “Resources”) utilized by Provider or approved by Provider for utilization by Investors in connection with the Services, shall be successfully integrated and interfaced, and shall be compatible, with services, systems, items, and other resources (collectively, the “Third-Party Resources”) that are provided by third party service suppliers and interact with or support the Current Services as of the Contract Effective Date. 14 of 76 Further, Provider shall take commercially reasonable efforts to ensure that none of the Services or other items provided to Investors by Provider shall be adversely affected by, or shall adversely affect, those of any such third-party suppliers, whether as to functionality, speed, service levels, interconnectivity, reliability, availability, performance, response times, or similar measures. To the extent that any interfaces need to be developed or modified in order for the Resources to integrate successfully, and be compatible, with the Third-Party Resources, Provider shall develop or modify such interfaces as part of the Services, pursuant to the change management procedure set forth in Section 7.4, subject to Investors’ prior review and approval. In the event of any dispute as to whether a particular defect, malfunction, or other difficulty was caused by products or services furnished by Provider or by products or services furnished by any supplier of the Third-Party Resources, Provider shall be responsible for correcting at its cost, such defect, malfunction, or difficulty, except to the extent that Provider can demonstrate, by means of a root-cause analysis, that the predominant contributing cause was not a product or service furnished by Provider. In addition, Provider agrees that at all times during the Term it shall cooperate with third-party service suppliers of Investors to coordinate its provision of the Services with the services and systems of such third-party service suppliers. Such cooperation and access, subject to Provider’s reasonable confidentiality requirements, shall include providing: (i) applicable written information concerning any or all of the systems, data, computing environment, and technology direction used in providing the Services; (ii) reasonable assistance and support servic...
Service Compatibility. 10.1. The Service Provider shall in providing the Services as envisaged in this Agreement, cooperate with all Third-Party Service Providers of SARS to coordinate its provision of the Services with the services and systems of such Third-Party Service Providers. Subject to reasonable confidentiality requirements, such cooperation will include providing:
10.1.1. applicable written information concerning any or all of the Service Provider resources, data and technology strategies used in providing the Services;
10.1.2. reasonable assistance and support services to such Third-Party Service Providers; and
10.1.3. access to systems and architecture configurations of the Service Provider to the extent reasonably required for the activities of such Third-Party Service Providers. SARS will procure that relevant Third-Party Service Providers to SARS provide the Service Provider with their reasonable cooperation, where reasonably requested by the Service Provider.
10.2. In order to prevent disruption to the Services, the Service Provider will immediately notify SARS if an act or omission of a Third-Party Service Provider may cause a problem (including a Problem) or delay in providing the Services and will work with SARS to prevent or circumvent such problem or delay.
Service Compatibility. Contractor shall be responsible for ensuring that all Services, equipment, networks, software, and other resources (collectively, the "Provided Resources") utilized by Contractor or approved by Contractor for utilization by Client in connection with the Services, shall be successfully integrated and interfaced. At all times during the Term, Contractor shall cooperate with other service providers of Client to coordinate its provision of the Services with the services and systems of such other service providers.
