Service Level Reports Clause Samples
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Service Level Reports. The Vendor will prepare and deliver to the City a monthly report on the Vendor’s actual performance levels measured against the minimum service levels and optimal service level targets during the Term including the term of the Maintenance Agreement and the cost of preparing and delivering and responding to City enquiries on same will be deemed to be included in the Total Purchase Price.
Service Level Reports. Gogo shall provide to American a monthly report which shows the actual service levels delivered compared to the monthly service levels outlined in this Section 6.
Service Level Reports. ACS will provide Roadway with Periodic reports comparing ACS's performance to the Service Level Agreements contained in Schedule 2.4. These reports shall be delivered to Roadway with the content (metrics) identified on Schedule 2.5 to determine whether ACS's performance meets the performance required under the Service Level Agreements. The format of such reports, as may be amended from time to time, is to be mutually agreed upon. At all times, ACS's level of performance shall meet or exceed outsourcing industry standards under similar circumstances and the Service Level Agreements identified in this Agreement.
Service Level Reports. The Provider shall provide the Owner with a report of any instance when the Provider fails to meet any of the Direct Measures of Quality described in Section F of this Specification (a "Miss Report"), including the amount of the relevant Credit recorded by the Provider. Such Miss Reports shall be provided within 7 (seven) days of the occurrence concerned.
Service Level Reports. Supplier shall provide PacifiCare a monthly Service Level Report (as defined in Schedule 8 to the Agreement), as set forth in Section I.G.1 of Schedule 8 to the Agreement ("SERVICE LEVEL REPORTS"). [...***...].
Service Level Reports. Vendor will provide monthly measurement data in its Service Level Reports which shall be delivered to the IAD no later than the fifteenth (15th) day following the month in which the SLAs tasks were measured. The reports will provide the data relative to Vendor performance for the delivery of each SLA task and identify applicable service credits, if any. Credit disputes will be resolved in accordance with section 2.2 of the Agreement.
Service Level Reports. Company shall provide to the Authority with a set of electronic reports, upon request, detailing Company’ performance against and compliance with the agreed Service Levels.
Service Level Reports. AMS will provide monthly measurement data in its Service Level Reports which shall be delivered to the IAD no later than the fifteenth (15th) day following the month in which the SLAs tasks were measured. The reports will provide the data relative to AMS’ performance for the delivery of each SLA task and identify applicable service credits, if any. Credit disputes will be resolved in accordance with section 2.2 of the Agreement.
Service Level Reports. As part of the Services, SAVVIS shall provide monthly Service Level performance reports to Moneyline in a mutually agreeable form, which such form may be amended by SAVVIS from time to time, subject to Moneyline's consent, which consent shall not be unreasonably withheld, delayed or conditioned.
Service Level Reports. The Supplier shall provide Service Level reports at intervals and in a form agreed between the parties no less frequently than monthly and including as a minimum details of: