Ordinary Hours 6.1.1 Ordinary hours will be 38 hours per week, Monday to Friday with a maximum of 7.6 ordinary paid hours a day. All ordinary hours shall be worked between the hours of 6am and 6pm.
Scheduled Hours Hours falling within an employee's scheduled tour.
Extra Hours (i) (a) Any additional hours beyond base hours shall be offered in a fair and impartial manner among "A" list part-time employees in the classification and in the geographical location in which the additional hours are required. Each zone and bureau and One Yonge Street shall be considered separate geographical locations. A part-time employee who is scheduled to work additional hours beyond the base hours (under the terms of Article 7) and who does not work those hours due to sickness shall be paid for such hours under the application of the sick leave provisions under Article 13 and Clause (2405).
Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.
Holidays During Vacation If a paid holiday falls or is observed during an employee's vacation period, he/she shall be granted an additional day's vacation with pay for each holiday in addition to his/her regular vacation time.
Work During Vacation Period No employee shall be required to work during the employee's vacation once the vacation request has been approved.
Union Activity During Working Hours The Employer and the Union recognize that union representatives and stewards play an important role in effectuating the terms of this Agreement; however, both parties acknowledge that the duties undertaken as a union representative or xxxxxxx are in addition to the their job assignments. The Union shall notify the Department of Budget and Management in writing of the names of designated stewards and union representatives prior to them assuming any duties. Consistent with the operational needs of the Employer, the Employer shall grant time off with pay for designated stewards and union representatives, including reasonable travel time when necessary, to attend:
Normal Hours This article defines what normal working hours will be and is a guarantee that employees will be paid for all of the time that they are required by management to remain on the job.
Shift Hours All shifts assigned by the Employer must conform with the following guidelines:
Extended Hours Depending upon local service capabilities, available extended hour plans include 5-, 6-, and 7-day, 8-, 16-, and 24-hour options at additional cost. Alaris will use commercially reasonable efforts to provide Service outside of Agreement Hours as shown below. Any such service performed will be billed at prevailing Alaris Per Call Overtime rates.
