Staffing for Service and Technical Quality Care Sample Clauses

Staffing for Service and Technical Quality Care. Recognizing the importance of adequate staffing to the provision of quality patient care, the Employer agrees that there should be an adequate number of staff in all departments on each shift. Staffing levels shall be determined by management for each department, work area, or unit (to be determined based on the specific title of the area for which staffing is determined; referred to as “Department” or “Area”). Staffing levels shall be based on the workload of the department and/or area and shall be sufficient in number to allow for a high quality of patient care. 1. Employee(s) who have ongoing concerns about staffing shortages, excessive workloads, or departmental staffing guidelines (hereafter referred to as “staffing concerns”) are encouraged to document their concern and address the issues directly with their supervisor. A “short staffing/feedback form” template will be made available for the staff to document concerns. The ABC committee will draft a form within three (3) months of ratification. 2. Upon request unit-based meetings will be convened between concerned staff and management within two weeks to discuss staffing and seek a resolution to concerns. Staff may request additional meetings, as needed, to resolve the staffing concerns and other units as appropriate may be included. 3. If a resolution cannot be reached with the leader of the department, the next level up will meet with staff to reach a resolution. Unresolved staffing concerns will be brought to the ABC Committee. 4. The Swedish Medical Center may not retaliate against or engage in any form of intimidation of an employee for performing any duties or responsibilities in connection with the ABC Management Committee; or an employee who notifies the Labor Management Committee or the hospital administration of their concerns about staffing. 5. Issues from Service/Technical employees, regularly working in departments or units covered under ESHB3123, alternatively could be assigned to their respective Nurse Staffing committee included in the RN contract.
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Staffing for Service and Technical Quality Care. Recognizing the importance of adequate staffing to the provision of quality patient care, the Employer agrees that there should be an adequate number of staff in all departments on each shift. Staffing levels shall be determined by management for each department, work area, or unit (to be determined based on the specific title of the area for which staffing is determined; referred to as “Department” or “Area”). Staffing levels shall be based on the workload of the department and/or area and shall be sufficient in number to allow for a high quality of patient care. 1. Employee(s) who have ongoing concerns about staffing shortages or excessive workloads (hereafter referred to as “staffing concerns”) are encouraged to document their concern and address the issues directly with their supervisor. 2. If the supervisor has not addressed a documented concern within fourteen (14) calendar days the employee(s) involved in the staffing concern may present the concern to the Labor Management Committee for a collaborative review. Any recommendations coming out of Labor Management will be forwarded to the appropriate manager(s). 3. If the Union believes that a staffing concern is broad based and ongoing, it may submit the matter in writing to the Tech Labor Management Committee for a collaborative review. 4. The employee(s) and the manager of the department will be invited to attend the Labor Management Committee for discussing the staffing concern. 5. If the Labor Management Committee determines that there is a genuine staffing concern from department employees or Union, the manager/supervisor of the department will convene, within seven (7) days, a departmental committee to review the issue and develop a recommended action plan in no more than fourteen (14) days. The time line for recommended action plan may be extended upon mutual agreement. This departmental committee will work collaboratively to arrive at a reasonable and achievable staffing plan that assures high quality patient care and effective use of hospital resources. The committee will be comprised of an appropriate number of staff appointed by the Union, union representatives, Human Resources and management. All time spent by employees on this committee will be considered time worked and will be paid at the appropriate contract rate. 6. The Labor Management Committee shall review the staffing plan report of the committee and make such recommendations as it deems advisable and submit a final report to the V...

Related to Staffing for Service and Technical Quality Care

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  • Contract for Services The parties intend this Agreement to be a contract for the provision of services and not a contract for the sale of goods. To the fullest extent permitted by law, the provisions of the Uniform Commercial Code (UCC), the Uniform Computer Information Transaction Act (UCITA), the United Nations Convention on Contracts for the International Sale of Goods, and any substantially similar legislation as may be enacted, shall not apply to this Agreement.

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  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

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  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by CBB for resale pursuant to the Resale Attachment, upon request by CBB, Verizon will establish an arrangement that will permit CBB to route the CBB Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by CBB. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by CBB and a mutually agreed-upon schedule. This routing arrangement will be implemented at CBB's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, CBB will be responsible for ongoing monthly and/or usage charges for the routing arrangement. CBB shall arrange, at its own expense, the trunking and other facilities required to transport traffic to CBB’s selected provider of operator and directory assistance services.

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