Vulnerable Clients. A vulnerable client is, but not limited to, someone who, due to their personal circumstances, may be susceptible to harm in the absence of appropriate levels of care designed to cater for vulnerabilities. The Affiliate shall exercise all reasonable caution, effort, and care to identify vulnerable clients in timely manner, to avoid fair customer treatment concerns and potential customer harm. It is important to understand that vulnerability is as a spectrum of risk and potential harm affecting susceptible Clients. Evidently, not all Clients with characteristics of vulnerability are vulnerable and subject to harm. However, Clients with vulnerable characteristics may be more likely to have further or distinctive needs which shall be identified and attended to with care to ensure fair treatment and prevention of potential undue harm.
Vulnerable Clients. The Consumer Duty regime introduces obligations regarding retail customers having certain vulnerability characteristics. A vulnerable client is, but not limited to, someone who, due to their personal circumstances, may be susceptible to harm in the absence of appropriate levels of care designed to cater for such vulnerabilities. Affiliates should take into consideration the Company’s negative target market which includes retail consumers with certain vulnerability characteristics and ensure that the xxxxxxx.xxx products and services are not promoted to such retail consumers to the extent the Affiliate is aware of such characteristics. It is important to understand that vulnerability is as a spectrum of risk and potential harm affecting susceptible Clients. Evidently, not all Clients with characteristics of vulnerability are vulnerable and subject to harm. However, Clients with vulnerable characteristics may be more likely to have further or distinctive needs which shall be identified and attended to with care to ensure fair treatment and prevention of potential undue harm.
Vulnerable Clients. The Parties recognize that there are employees designated by the Employer to work with vulnerable individuals to whom the Employer provides services. It is in the public interest that employees so designated do not have a history of behaviour which is incompatible with such assignments. (Review Appendix 1). The Parties recognize that an employee's privacy and reputation must be recognized and protected. Information gathered to establish suitability for assignments is to be treated with confidentiality. .14Labour/Management Committee
Vulnerable Clients. (a) Stupay understands that you may experience hardship or vulnerability. Stupay ensures vulnerable clients are dealt with fairly and flexibly. Stupay recognises clients may experience vulnerability for a range of reasons, including but not limited to:
Vulnerable Clients. We operate a vulnerable client policy and we have the discretion to waive or reduce the Set-Up Fee and/or reduce the Monthly Management Fee to the minimum based upon personal or household circumstances.
Vulnerable Clients. We understand that from time to time our clients may find themselves dealing with circumstances which could mean they are potentially vulnerable. For example, a change in health, caring for a family member or coping with the loss of a loved one. There are many different types of vulnerability, and what makes one person vulnerable might not affect someone else. When we are vulnerable, our need for financial advice may change. However, admitting vulnerability or seeking help can sometimes feel hard. If this is something you would like to discuss with your adviser please ask for a copy of our Vulnerable Client Guide. This guide is designed to help explain vulnerability and the ways in which we might be able to support you. If you feel any of the circumstances in the brochure apply to you, please talk to us. About Our Services
