Cancellation in the event of a pandemic Clauses Exemplaires
Cancellation in the event of a pandemic. 6.4.1. In the event of total or partial closure of the establishment during the booked dates (forbidding total or partial access to guests, insofar as the Client is directly concerned by the enforcement of this measure) decided by the public authorities, and not attributable to the Service Provider, the amounts paid in advance by the Client for the booking will be refunded within 18 months However, the Service Provider cannot be held liable for additional compensation beyond this refund of amounts already paid when booking the stay.
6.4.2. Notwithstanding the provisions of article 6.3 CANCELLATION, any cancellation of the stay due to the Client being infected by Covid-19 or any other infection considered to be part of a pandemic, which is duly justified, or is identified as a contact case, and that this situation calls into question its presence on the campsite on the planned dates will result in the issue of a non-refundable credit note valid for 18 months Any processing and management fees as provided for in the general conditions will be retained by the Service Provider. In all cases, the Client must imperatively justify the event making them eligible for this right to cancellation.
6.4.3. Notwithstanding the provisions of article 6.3 CANCELLATION, if the Client is forced to cancel the entire holiday due to government-imposed measures that do not allow citizens to travel (general or local lockdown, travel ban, closing of borders), even though the campsite is able to fulfil its obligation and to welcome Clients, the Service Provider will issue a credit note corresponding to the amounts paid by the Client, minus the processing and management fees (Article 3) which will be retained the Service Provider. This credit note, which is non-refundable and non-transferable, will be valid for 18 months.
Cancellation in the event of a pandemic. 8.5.1 – In the event of the total or partial closure of the Arquet campsite by the public authorities during the dates of the booked holiday, and which is not attributable to the service provider, the sums paid in advance by the customer for the booking of the holiday will be reimbursed or postponed in accordance with the directives of the government and/or the Fédération nationale de l'hôtellerie de plein air.
8.5.2 – Notwithstanding the provisions of article 6.4, any cancellation of the holiday duly justified by the fact that the customer is suffering from any infection considered to be part of a pandemic, or has been identified as a contact case, and that this situation would jeopardise his or her participation in the holiday on the scheduled dates, will give rise either to a refund or to a postponement in accordance with the directives of the government and/or the Fédération nationale de l'hôtellerie de plein air.
8.5.3 – Notwithstanding the provisions of article 6.4, in the event that the customer is forced to cancel the entire stay due to government measures preventing participants from travelling (general or local confinement, ban on travel, closure of borders), even though the campsite is able to fulfil its obligation and welcome customers, the service provider will give rise either to a refund or to a postponement in accordance with the directives of the government and/or the Fédération nationale de l'hôtellerie de plein air.
8.5.4 – If the customer takes out specific insurance covering the risks listed in article 6.6.2 or article 6.6.3, the insurance indemnities received by the customer will be deducted from the amount of the refund.
Cancellation in the event of a pandemic. 6.4.1. In the event of total or partial closure of the establishment during the booked dates (forbidding total or partial access to guests, insofar as the Client is directly concerned by the enforcement of this measure) decided by the public authorities, and not attributable to the Service Provider, the amounts paid in advance by the Client for the booking will be refunded within 30 days.
Cancellation in the event of a pandemic. 6.3.1. In the event of total or partial closure of the establishment during the booked dates (forbidding total or partial access to guests, insofar as the Client is directly concerned by the enforcement of this measure) decided by the public authorities, and not attributable to the Service Provider, the amounts paid in advance by the Client for the booking will be refunded within 90 days.
Cancellation in the event of a pandemic. In the event of an administrative closure of the establishment during the dates of the reserved stay (which is equated with a total or partial prohibition measure of public reception, to the extent that the Customer is directly affected by the application of this measure) decided by the public authorities, and which is not attributable to the Provider, the sums paid in advance by the Customer for the booking of the stay will be subject to the -a 24-month asset that is refundable at the end of the validity period excluding booking fees. The Provider cannot, however, be required to provide additional compensation beyond this reimbursement of the sums already paid for the booking of the stay.
9.3.1. By derogation from the provisions of Article 9.
