Return Procedures. If a Vendor Return Authorization is first required by either party prior to Dealer's return of Product to Vendor, Vendor agrees to provide a unique Return Authorization number to Dealer within forty-eight (48) hours of Dealer's request. Vendor will allow delivery of return Product as of the day the Return Authorization is issued to Dealer. If Vendor requires that Dealer make an appointment to deliver returned Product, such appointment will be provided by Vendor within three (3) days of the carrier's expected arrival time. Upon shipment of the return Product to Vendor, Dealer will send a Return Goods Memo (debit memo) to Vendor that references the corresponding Return Authorization number, if any, along with quantity and dollar amounts on a per unit basis. Dealer may thereafter deduct the total dollar amount of the return Product from Vendor's invoice. Vendor agrees to send a credit memo to Dealer for the amount specified in the Return Goods Memo within ninety (90) days of the date of Dealer's deduction. Such credit memo will reference either Dealer's Return Goods Memo number or the Return Authorization number. Product returned to Vendor will be delivered in their original, undamaged containers, provided that Vendor will not consider a container with a removed UPC to be damaged for purposes of calculating the return credit if such UPC was removed by an end-user in connection with a Vendor-sponsored rebate offer. In the event Dealer rightfully requests a return of Products under this Agreement and Vendor fails to timely provide a Return Authorization or accept delivery thereof, Dealer may take any action in its sole and reasonable discretion at Vendor's expense, which may include but is not limited to storage, liquidation or destruction of the Products. If Vendor receives Product from Dealer that Vendor believes is non-returnable, Vendor will return such Product to Dealer's originating Product returns location within ninety (90) days of Vendor's determination and the shipment cartons will reference the original return shipment's Return Authorization number or Return Goods Memo number.
Return Procedures. Reasonable attempts by Philips 1st Level Application Support (Response Centers) to determine failure mode(s) of the Portal Measurement Products is assumed. This information will be transferred to Diametrics prior to any Portal Measurement Products being returned from the field. This will provide initial information to assist in the investigation of the failed Portal Measurement Product. Upon receipt of a failed Portal Measurement Module, the unit will go through the standard repair process, which includes the known repair (if applicable) and then 1 cycle of Treadmill testing (roughly equivalent to 6 hour "burn-in"), and the subsequent quality tests. If the failure mechanism cannot be identified the unit will undergo the quality (diagnostic) tests, the repair pursued and then a full retest of the Portal Measurement Module (including Treadmill and the quality tests). If the fault cannot be re-created internally, and it passes all testing requirements the unit will be sent back out as acceptable (and documented as no fault found ("NFF") on the DHR). Diametrics will follow the Supplier Corrective Action Report ("SCAR") process or Distributor Action Request ("DAR") process to notify Philips if there is are multiple failures of any one component of any of the Philips engineered components. Diametrics, likewise will also pursue a Corrective Action Report ("CAR") if there are multiple failures of any one component of any Diametrics engineered components. Philips will be notified at the time of the CAR initiation.
Return Procedures. Products are non-returnable except as provided in this Section 9. Prior to any return by End User of any Product, End User shall obtain a return material authorization (“RMA”) from Cleversafe. End User shall return the Product with the RMA form to Cleversafe’s designated repair facility, freight prepaid within ten (10) days of receipt of the RMA, with a written statement describing the Defect. Cleversafe shall only be obligated under its warranty for Products with Defects that are reproducible by Cleversafe or Cleversafe’s designee’s in its own execution environment. Cleversafe will be responsible for all return shipping costs of repaired or replacement units to End User; provided, however, that Cleversafe may refuse any Product not accompanied by an RMA and such refused shipments will be returned to End User freight collect. Replacement Products will be warranted for the remaining warranty period of the original Product. If Cleversafe or Cleversafe’s designee determines that the Products are not defective within the terms of the warranty, End User will pay Cleversafe all costs of handling, inspection and repair at Cleversafe’s or Cleversafe’s designee’s then current charges. End User agrees that parts utilized in warranty services may be remanufactured and/or refurbished. Repaired or replaced hardware portions of the Products will be warranted for the longer of 90 days or the balance of the original warranty period. Repaired or replaced software portions of the Products will be warranted for the longer of 30 days or the balance of the original warranty period.
Return Procedures. If a Manufacturer Return Authorization (“MRA”) is first required by either Party prior to PDI’s return of Product(s) to Manufacturer, Manufacturer agrees to provide a unique MRA number to PDI within forty-eight (48) hours of PDI’s request. Manufacturer shall allow delivery of the return Product(s) as of the day the MRA is issued to PDI. If Manufacturer requires that PDI make an appointment to deliver returned Product(s), such appointment shall be provided by Manufacturer within three (3) days of the carrier’s expected arrival time. See Exhibit G for MRA procedures.
Return Procedures. If Customer believes a Product does not comply with the warranty set forth in Section 5.1 above, Customer should notify its customer service representative to initiate a Return Materials Authorization (“RMA”). As part of the RMA process, Customer shall notify GLOBALFOUNDRIES in writing of the quantity and type of Product it would like to return and the reason and underlying data that supports the return. At GLOBALFOUNDRIES’ request Customer will return the Products (or a sample amount as requested by GLOBALFOUNDRIES) freight prepaid to a location designated by GLOBALFOUNDRIES. GLOBALFOUNDRIES will assess the returned Products to verify warranty coverage. If GLOBALFOUNDRIES verifies that such Products contain defects which are not due to any event caused by Customer or any third party not authorized by GLOBALFOUNDRIES, including but not limited to accident, misuse, neglect, improper installation, handling or packing, repair or alteration, or by improper testing or usage contrary to any reasonable instructions provided by GLOBALFOUNDRIES to Customer prior to receipt of shipment, GLOBALFOUNDRIES will notify Customer that it authorizes such return and, at GLOBALFOUNDRIES’ election, will replace the returned Products as soon as reasonably practicable, freight prepaid by GLOBALFOUNDRIES, or issue Customer one or more credit note(s) for an amount or amounts representing the purchase price of the returned Products. All Products validated for return by GLOBALFOUNDRIES shall be returned to GLOBALFOUNDRIES by Customer (to the extent not already done so) or destroyed (as evidenced by a scrap certificate to be provided by Customer) as directed by GLOBALFOUNDRIES.
Return Procedures. I-Dealer must obtain a written Return Authorization (“RA”) number from Company in order to return any Equipment or Prepay Products. Returns will be accepted or rejected in Company’s sole discretion. I-Dealer may obtain an RA by faxing a fully completed return authorization request form to Company’s National Order Management Desk. After Company’s receipt of any Equipment or Prepay Products, Company will notify I-Dealer of any discrepancies between the items stated on the I-Dealer’s packing slip and actual Equipment or Prepay Products received. In the case of Equipment returned to Company with accessories or components missing, the Equipment will be returned to I-Dealer at I-Dealer’s expense and credit will not be issued. Unless otherwise reported to I-Dealer, credit shall be issued by Company to I-Dealer at the previously invoiced I-Dealer price, or Company shall ship replacement Equipment or Prepay Product within [***] business days of the date of receipt of Dealer’s returns to Company. A single credit memo shall be issued by Company for each return shipment, irrespective of the Equipment or Prepay Product returned. Company will not break a single return shipment into multiple credit memos. WHEN I-DEALER’S MANUFACTURER-AUTHORIZED WARRANTY SERVICE CENTERS ARE INVOLVED, I-DEALER SHALL SEND AND PROCESS ALL EQUIPMENT WARRANTY CLAIMS THROUGH THE MANUFACTURER (AND PURSUANT TO THE MANUFACTURER’S WARRANTY TERMS) AND NOT THROUGH COMPANY.
Return Procedures. Unless Seller either determines (which determination is supported to TWC’s reasonable satisfaction) that such Defect does not exist or repairs such Defect in place, Seller shall provide Purchaser with an RMA for a module, card, component or Equipment to be replaced under the advance replacement program. Purchaser shall be invoiced for the Price of the replacement Equipment, module, card or component if the Defective Equipment, module, card component is not shipped to Seller within [**] days of receipt of the replacement module, card, component or Equipment. Unless Seller requests shipment by a designated carrier and pays such carrier directly, inbound shipping charges shall be prepaid by Purchaser and shall be reimbursed by Seller. Seller shall be responsible for outbound shipping charges. Title to returned module, card, component or Equipment shall pass to Seller upon Seller’s receipt, and title to replacement module, card, component or Equipment shall pass to Purchaser upon Purchaser’s receipt. Replacement module, card, component or Equipment, provided to Purchasers hereunder may be new or refurbished module, card, component or Equipment, with performance equivalent to new module, card, component or Equipment,; provided, however, no module, card, component or Equipment, provided by Seller to Purchasers hereunder shall have been returned to Seller more than [**] times for Defects of any nature.
Return Procedures. In the instance of a valid return, the mutually received services/works are refunded, with any necessary amounts deducted. The customer should inspect the item carefully and thoroughly. If use has rendered the item unfit for selling again as “new,” the consumer is responsible for the depreciation in value.
Return Procedures. Products shall be non-returnable except for nonconformance under Section 7.1 (“Limited Warranty”). Customer will report nonconformance of a Product to the specifications to PI within ten (10) days of discovery thereof. Customer additionally shall provide supporting information reasonably requested by PI to enable it to verify, diagnose and correct the nonconformance. Products shall not be returned to PI until Customer meets all product return requirements specified by PI. PI will be responsible for the shipping costs of Products properly returned to PI and any shipping costs for replacement units to Customer. Any Product not returned in accordance with Section 7.1 (“Limited Warranty”) and this Section 7.2 or which are not eligible for warranty pursuant to Section 7.3 (“Limitation”), will be returned to Customer freight collect. Products returned to PI that are determined to be covered by the limited warranty of Section 7.1 become the property of PI upon PI’s execution of its warranty obligation as to such Products.
Return Procedures. 5.22.1 Upon notification of redeployment, the contracting Officer shall authorize contractor personnel travel from the Theater of Operations to the designated CONUS Replacement Center (CRC) or individual deployment site.
