CHANGE CATEGORIES Sample Clauses

CHANGE CATEGORIES. A Change is always applied within one of the following Change categories where all Changes follow the Change Management Process: TABLE 8: CHANGE CATEGORIES # OF INFLUENCE ON APPROVAL CATEGORY DESCRIPTION SITES BUSINESS PROCESS OF ----------------- ----------------------------- --------- ---------------- --------- Minor Change Change that affects One No CAB only one site, with no influence influence on the daily business processes. Medium Change that affects One or Little CAB Change one or more sites, with more influence little influence on the daily business processes. Major Change Change that affects More Influence CAB more then one site, than one with influence on the daily business processes. Any side may not implement this Change without prior approval from the CAB, in writing Commercial Change has major More Influence Stirring Change commercial affects on than one Committee this agreement and/or has major affects on the business processes of either sides PORTIONS OF THIS AGREEMENT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FROM THE SEC Statement of Work (SOW) # OF INFLUENCE ON APPROVAL CATEGORY DESCRIPTION SITES BUSINESS PROCESS OF ----------------- ----------------------------- --------- ---------------- --------- Emergency Minor Change or One or No or little Country Change without Medium Change more Influence Manager extra cost to required on an or Customer emergency basis that Customer affects one or more Project sites and is essential for Manager. a resolution of a serious Written problem in the IT Report will Environment. In such be to CAB. case HP-OMS may submitted implement the Change afterwards without Customer approval, provided that the Change is reported to Customer promptly after such implementation. Emergency Minor Change or One or No or little Country Change with Medium Change more Influence Manager extra cost to required on an or Customer emergency basis that Customer affects one or more Project sites and is essential for Manager. a resolution of a Written serious problem in the IT report will Environment. HP-OMS be afterwards should get prior submitted to CAB. approval from the Customer Project Manager or the manager of the applicable Customer Site, in writing. In such case HP-OMS may implement the Change without Customer approval, provided that the Change is reported to Customer promptly after such implementation. PORTIONS OF THIS AGREEMENT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FROM...
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CHANGE CATEGORIES. The following table defines Change Categories to be applied to the ODT IT Platform, and provides examples. Category Change Impact Summary Emergency Change that must be introduced as soon as possible, in order to repair a P1 or P2 incident within the ODT IT Platform. Email notification of the change and possible impact must be provided to the Business Owner as soon as is reasonable (including after the fact if necessary), along with a Post Implementation Report summarising the change performed and the results, including issues encountered. Major Change to a service or infrastructure component of the ODT IT Platform for which the risk has been assessed as medium or higher and may require a customer or operational outage. Change must be approved by Business Owner 24 hours prior to execution Change must be Business Owner at least 1 business day prior to the change (such approval not to be unreasonably withheld or delayed) to allow the operational Category Change Impact Summary risk to be assessed and mitigation plans to be identified, developed and put in place Examples: major version software upgrade or patching, restarting entire platform component resulting in an outage, migrating service or component to entirely new technology, releasing new client application versions. Minor Change to a service or infrastructure component of the ODT IT Platform for which the risk has been assessed as low. An email notification of the change and possible impact must be provided to the Business Owner at least 1 business day prior to the change to allow existing operational mitigation plans to be put in place. Examples: application of a minor patch version, migrating workloads to new hosts, restarting service components without customer or operational impact. The following table defines Service Level Metrics to be applied to the ODT IT Platform support arrangements provided by Supplier. ODT IT Platform Service Levels
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Related to CHANGE CATEGORIES

  • Employee Categories All employees fall into one or the other of four principal categories as outlined below.

  • Employment Categories (a) Employees under this Agreement will be employed in one of the following categories: (i) full-time; (ii) part time; or (iii) casual. (b) At the time of engagement an employer will inform each employee whether they are employed on a full-time, part time or casual basis. An employer may direct an employee to carry out such duties that are within the limits of the employee’s skill, competence and training, consistent with the respective classification.

  • Categories All personnel of the Logistics & Supply Business Unit, within the following work categories and in classifications as enumerated in Article 8.03, are covered by this Agreement. Nothing in this agreement prevents an employee from performing either on a day to day or regular basis, any function or task that is generally performed by any category, provided that the employee is competent to perform the work required. Any efficiencies attained out of this flexibility is not intended to eliminate a category.

  • Client Categorisation 4.1. The client understands and accepts that each category of Clients has its individual level of regulative protection acknowledging that Retail Clients have the highest level of protection whereas Professional Clients and Eligible Counterparties are considered to be more experienced, informed, skilled and able to estimate their risk, therefore are provided with a lower level of protection. 4.2. The Company will treat the Client as a Retail Client, Professional Client or Eligible Counterparty, depending on how the Client completes the Application Form and according to the method of categorisation as this method is explained under the title “Client Categorisation” (Appendix II), and by accepting this Agreement the Client accepts application of such method. 4.3. The Client accepts that when categorising the Client and dealing with him, the Company will rely on the accuracy, completeness and correctness of the information provided by the Client in his Application Form and the Client has the responsibility to immediately notify the Company in writing if such information changes. 4.4. The Company has the right to review the Client’s Categorisation and change his Categorisation if this is deemed necessary (subject to Applicable Laws).

  • Criminal History Category With regard to determining defendant’s criminal history points and criminal history category, based on the facts now known to the government, defendant’s criminal history points equal zero and defendant’s criminal history category is I.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Change in Scope of Work Any change in the scope of the Work, method of performance, nature of materials or price thereof, or any other matter materially affecting the performance or nature of the Work shall not be paid for or accepted unless such change, addition, or deletion is approved in advance and in writing by a valid change order executed by the District. Contractor specifically understands, acknowledges, and agrees that the District shall have the right to request any alterations, deviations, reductions, or additions to the Project or Work, and the cost thereof shall be added to or deducted from the amount of the Contract Price by fair and reasonable valuations. Contractor also agrees to provide the District with all information requested to substantiate the cost of the change order and to inform the District whether the Work will be done by the Contractor or a subcontractor. In addition to any other information requested, Contractor shall submit, prior to approval of the change order, its request for a time extension (if any), as well as all information necessary to substantiate its belief that such change will delay the completion of the Work. If Contractor fails to submit its request for a time extension or the necessary supporting information, it shall be deemed to have waived its right to request such extension.

  • Power Factor Design Criteria Developer shall design the Large Generating Facility to maintain an effective power delivery at demonstrated maximum net capability at the Point of Interconnection at a power factor within the range established by the Connecting Transmission Owner on a comparable basis, until NYISO has established different requirements that apply to all generators in the New York Control Area on a comparable basis. The Developer shall design and maintain the plant auxiliary systems to operate safely throughout the entire real and reactive power design range. The Connecting Transmission Owner shall not unreasonably restrict or condition the reactive power production or absorption of the Large Generating Facility in accordance with Good Utility Practice.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

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