Changes to Service Levels. Subject to the requirements of Section 2.4(a) of the Agreement, if Company requests the support of Service Levels solely for Company's benefit that are higher than Service Levels supported as of the Process Take-On Date, or agreed to be supported during the Term, and Provider agrees to meet such higher service levels, then the equipment, tools and resources required to support such enhanced Service Levels, and any associated fees and costs must be approved through Change Control Procedures.
Changes to Service Levels. If Client requests the support of Service Levels solely for Client's benefit that are higher than Service Levels currently agreed to in Schedule B, [***]* and Service Provider agrees to meet such higher Service Levels, then the equipment, tools and resources required to support such enhanced Service Levels, and any associated fees and costs must be approved through Change Control Management.
Changes to Service Levels. Service Levels shall be reviewed periodically and each party shall cooperate in good faith to adapt the Application Services provided as quantities increase of change in any way. Service Levels shall not be modified, nor shall any breach hereunder be waived, unless such modification and/or waiver are in writing. No course of dealings between the parties shall be construed as a waiver of any subsequent breach or a modification hereof.
Changes to Service Levels. In addition to Vendor’s continuous improvement obligations set forth in Schedule 4, the Parties shall review and discuss possible adjustments to the Service Levels from time to time, but not less frequently than at the end of each Agreement Year. Within thirty (30) calendar days after the end of each Agreement Year, the County may propose reasonable and appropriate adjustments or changes to the Service Levels to Vendor in writing, in accordance with Schedule 4. Vendor shall review each such proposal, and notify County in writing of any reasonable objections within ten (10) calendar days. The Parties shall then use all commercially reasonable efforts to negotiate in good faith to resolve any differences regarding such proposed changes and implement a version of such proposed changes that is acceptable to each Party. Changes in Service Levels may require the approval of the County’s Board of Supervisors (“Board”). Throughout the Term, Vendor shall also continuously evaluate Service Levels and Service Level performance, providing County with written suggestions for proposed changes at least once every six (6) months. Vendor shall also make any new and better ways to improve, or to measure and monitor, its performance that it discovers promptly available to the County.
Changes to Service Levels. In addition to Vendor’s continuous improvement obligations set forth in Schedule 4, the Parties shall review and discuss possible adjustments to the Service Levels from time to time, but not less frequently than at the end of each Contract Year. Within thirty (30) days after the end of each Contract Year, the Client may propose reasonable and appropriate adjustments or changes to the Service Levels to Vendor in writing, in accordance with Schedule 4. Vendor shall review each such proposal, and notify Client in writing of any reasonable objections within ten (10) days. The Parties shall then use all commercially reasonable efforts to negotiate in good faith to resolve any differences regarding such proposed changes and implement a version of such proposed changes that is acceptable to each Party. Throughout the Term, Vendor shall also continuously evaluate Service Levels and Service Level performance, providing Client with written suggestions for proposed changes at least once every six (6) months. Vendor shall also make any new and better ways to improve, or to measure and monitor, its performance that it discovers promptly available to the Client.
Changes to Service Levels. Upon mutual, written agreement, you and Verizon Wireless may change the service levels set forth herein from time to time.
Changes to Service Levels.
4.1 Transnet Engineering reserves the right to add, remove or amend Service Levels at initiation of the contract and on a quarterly basis thereafter.
4.2 Changes to Service Level will be aimed at improving service delivery to Transnet Engineering’s Business and End Users, or to obtain a view on performance that better reflects the Business and End User experience.
4.3 To effect Service Level changes the contract amendment and change control procedures will be followed.
Changes to Service Levels. (a) The Contractor shall be entitled and on giving not less than three months' prior written notice to the Subcontractor to require any or all of:
(i) a change to the Service Credits applicable to each Service Level;
(ii) a change to the Service Levels applicable to each Service; and
(iii) the introduction of new Service Levels or Service Credits, provided that the principal purpose of a change to the Service Levels or Service Credits is to reflect changes made to the service levels or service credits in the Services Agreement.
(b) If the Subcontractor incurs additional costs as a result of a change under this Clause 1.4, subject to Clause 24.10(b), it shall be entitled to recover those costs from the Contractor in accordance with Clause 1.4(c) provided that it demonstrates to the reasonable satisfaction of the Contractor that the change to the Service Levels was the direct cause of the cost incurred.
(c) Subject to Clause 1.4(b), the Contractor shall compensate the Subcontractor for the actual costs reasonably incurred by the Subcontractor in excess of £[] (so that only the excess of that amount is recoverable) and within 20 Business Days after receipt of a written demand by the Subcontractor supported by reasonably detailed evidence in writing that the costs have in fact been incurred. [Explanatory Note: This compensation amount to be linked with the amount that the Contractor is entitled to be compensated for under the equivalent Clause in the Services Agreement.]
Changes to Service Levels. The maximum Service Credit Allocation percentage that the Customer can allocate to any single Critical Service Level is thirty per cent ([***]%).
Changes to Service Levels. In addition to Vendor’s continuous improvement obligations set forth in Schedule 3.12, the Parties shall review and discuss possible adjustments to the Service Levels from time to time, but not less frequently than at the end of each Contract Year. Within thirty
