---COMPLAINT RESOLUTION PROCEDURES. (a) The Licensee shall establish a procedure for resolution of Complaints by Subscribers.
---COMPLAINT RESOLUTION PROCEDURES. (a) The Licensee shall establish a procedure for resolution of billing and privacy disputes and Complaints by Subscribers. The Licensee shall provide, on an annual basis, a written description of said procedures to all Subscribers, as well as the Issuing Authority.
---COMPLAINT RESOLUTION PROCEDURES. 7.1 Complaint Procedures A “Complaint” is a Member’s written or oral dissatisfaction about an aspect of OraQuest’s operation including, but not limited to, dissatisfaction with OraQuest’s plan administration, the procedures, denial, reduction or termination of a service for reasons not related to medical necessity, disenrollment decisions, or the way a service is provided. A Complaint does not include (a) a misunderstanding or problem of misinformation that can be promptly resolved by OraQuest by clearing up the misunderstanding or by supplying the correct information to the Member’s satisfaction. If the Member notifies OraQuest orally or in writing of Member’s complaint, no later than the 5th business day after OraQuest receives the complaint, OraQuest will send Member a letter acknowledging the date OraQuest received the complaint. If OraQuest is notified orally, OraQuest will send Member a one-page Complaint Form that must be returned to OraQuest for prompt resolution of the complaint. If Member’s complaint involves an emergency, OraQuest will resolve the complaint no later than one business day after OraQuest receives the complaint. If the complaint does not involve an emergency, OraQuest will resolve the complaint no later than 30 business days after OraQuest receives the complaint. OraQuest will send Complainant a letter notifying Complainant of OraQuest’s resolution of the complaint.
---COMPLAINT RESOLUTION PROCEDURES. (a) The Franchisee shall establish a procedure for resolution of complaints by Subscribers. Franchisee shall notify Subscribers of its procedures in accordance with federal law.
---COMPLAINT RESOLUTION PROCEDURES. (a) Consistent with applicable law, the Licensee shall establish a procedure for resolution of complaints by Subscribers. The Licensee shall notify, in writing, each new subscriber of the procedures for reporting and resolving complaints at the time of initial installation, and annually to all subscribers.
---COMPLAINT RESOLUTION PROCEDURES. Upon receipt of any complaint, the INS/OIA will undertake a complete review of each complaint against the allegation criteria and reporting requirements contained in the INS AM 5.5.201. As stated above, the INS/OIA will follow reporting requirements contained in AM 5.5.201 as they relate to the DOJ/OIG and/or the DOJ/CRT. Complaints will be resolved using the procedures specified in the aforementioned AM section, supplemented as follows:
---COMPLAINT RESOLUTION PROCEDURES. (a) In compliance with law, the Licensee shall establish a procedure for resolution of billing and privacy disputes and complaints by Subscribers. The Licensee shall provide, on an annual basis, a written description of said procedures, including telephone numbers to call for complaints and other services, to all subscriber. Resolution of billing disputes may involve the Issuing Authority and the MDTE or its Cable Division pursuant to applicable laws, including 207 CMR 10.07.
---COMPLAINT RESOLUTION PROCEDURES. A. South Bay Workforce Investment Area establishes Complaint Resolution Procedures under the Job Training Partnership Act (JTPA) pursuant to Title 20 CFR, Section 627.504 and Section 144 and the Workforce Investment Act (WIA) as amended.
---COMPLAINT RESOLUTION PROCEDURES. South Bay Workforce Investment Area establishes Complaint Resolution Procedures under the Job Training Partnership Act (JTPA) pursuant to Title 20 CFR, Section 627.504 and Section 144 and the Workforce Investment Act (WIA) as amended. Contractor shall comply with the South Bay Workforce Investment Area WIA Complaint Resolution Procedures, and any changes incorporated therein during the term of this Agreement, in the resolution of complaints alleging a violation of the WIA, the WIA regulations, the grant or any other Agreements under the Act. South Bay Workforce Investment Area shall furnish a copy of its procedures to Contractor upon execution of this Agreement. Contractor shall provide to each eligible participant and staff a copy and/or summary of the South Bay Workforce Investment Area WIA Complaint Resolution Procedures during orientation. In the event that Contractor subcontracts with another party for the provisions of training or job development services to a participant, the subcontractor shall require that the participant receive access to WIA grievance procedures at each tier of service. Contractor shall maintain written documentation that each WIA staff person and participant has received information regarding the South Bay Workforce Investment Area WIA Complaint Resolution Procedures. Contractor WIA Participant Complaint Resolution Procedures Contractor (with the exception of those providing Classroom Training exclusively) shall develop and maintain procedures for the resolution of complaints involving the terms and conditions of participant employment. Classroom Training contractors shall provide WIA participants with copies of the South Bay Workforce Investment Area grievance procedures and shall instruct participants that they have the option of filing complaints directly with the South Bay Workforce Investment Area. Contractor shall provide each participant with a copy of its internal WIA participant complaint resolution procedures upon enrollment into the program or during orientation. In the event that Contractor subcontracts with another party for the provisions of training or job development services to a participant, the subcontractor shall require that the participant receive access to WIA grievance procedures at each tier of service. Contractor shall maintain written documentation that each WIA staff person and participant has received information regarding the South Bay Workforce Investment Area Complaint Resolution Procedures. Cont...
---COMPLAINT RESOLUTION PROCEDURES. If you have a dispute with Xxxxxx Savings Bank regarding your deposit account, contact one of our Personal Bankers to solve the problem. If the Bank fails to solve the problem, write a letter detailing the problem and the resolution you are seeking to: Consumer Outreach Program Bureau of Financial Institutions 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 xxx.xxxxx.xxx/xxx/xxxxxxxxxxxxxxxxxxxxx/xxxxxxxxx.xxx The Bureau of Financial Institutions will acknowledge the receipt of your complaint promptly and investigate your claim. You will be informed of the results of the investigation. Privacy Policy FACTS WHAT DOES XXXXXX SAVINGS BANK DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: ◼ Social Security number and income ◼ transaction history and credit history ◼ account balances and mortgage rates and payments When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Xxxxxx Savings Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Xxxxxx Savings Bank share? Can you limit this sharing? For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes— to offer our products and services to you Yes No For joint marketing with other financial companies No We don't share For our affiliates’ everyday business purposes— information about your transactions and experiences Yes No For our affiliates’ everyday business purposes— information about your creditworthiness No We don't share For our affiliates to market to you No We don't share For nonaffiliates to market to you No We don't share Who we are Who is providing this notice? Xxxxxx Savings Bank What we do How do...
