Ending your relationship with us. In circumstances where we feel we cannot continue providing services to you, we will give you a minimum of 14 days’ notice. Valid reasons may include but are not limited to non-payment of premium, failure to provide requested documentation or information, deliberate failure to comply with terms set out within the Terms of Business or insurer’s documentation, deliberate misrepresentation or non-disclosure or attempted fraud, use of threatening or abusive behaviour or language, or intimidation or bullying of our staff or suppliers. Claims handling arrangements You should take note of the required procedures in the event of a claim, which will be explained in the policy documentation. We require immediate notification of a claim or circumstances which might lead to a claim. Contact Us If you need to contact us for any reason about your policy, please use the contact details below: Write to us:
Ending your relationship with us. Subject to your immediate settlement of any outstanding premiums and fees, you may instruct us to stop acting for you and we will not impose a penalty. Your instructions must be given in writing and will take effect from the date of receipt. If our authority to act in connection with your insurance arrangements is terminated (by you or us), you will remain liable to pay for any premium or fee for any transaction concluded prior to the termination. Any transaction in progress at the time of termination will be completed unless we receive written instructions to the contrary. You will also be liable for the payment of any premium or fee, which may become due upon completion of any pending transaction. We also reserve the right to cancel this agreement at any time. In any event, we will provide you with at least 7 days’ notice in this regard to enable you to make alternative arrangements. Valid reasons may include non-payment of premium or fees, failure to provide requested documentation or information, deliberate failure to comply with terms set out within this Agreement or insurer’s documentation, or deliberate misrepresentation or non-disclosure or attempted fraud. We will notify you of any such termination in writing together with an explanation for our decision if appropriate.
Ending your relationship with us. In circumstances where we feel we cannot continue providing services to you, we will give you a minimum of 14 days’ notice. Reasons may include but are not limited to; • non-payment of premium, • you not providing requested documents or information, • deliberate failure to meet the terms set out within the Terms of Business or insurer’s documentation, • deliberately giving us false information or not providing true information to questions we ask or attempted fraud, • use of threatening or abusive behavior or language, or intimidation or bullying of our staff or suppliers. Claims handling arrangements You should take note of the steps to follow in the event of a claim, which will be explained in the policy documents. You need to tell us as soon as possible if you need to make or may need to make a claim. Contact Us
Ending your relationship with us. 9.1 You may terminate the O2 Website Service at any time on 30 days written notice. For the avoidance of doubt, the Rental Charges will be payable by the Customer during the notice period.
Ending your relationship with us. Subject to your immediate settlement of any outstanding premiums and fees, you may instruct us to stop acting for you and we will not impose a penalty. Your instructions must be given in writing and will take effect from the date of receipt. In circumstances where we feel we cannot continue providing services to you, we will give you a minimum of 7 days’ notice. Circumstances in which a firm may no longer wish to continue providing services to a customer could include: • Non-payment of premium or fees • Failure to provide requested documentation or information • Deliberate failure to comply with terms set out within the TOB or insurer’s documentation • Deliberate misrepresentation or non-disclosure, attempted fraud or other instances of ‘bad faith’ Unless otherwise agreed in writing, if our relationship ends, any transactions previously initiated will be completed according to these Terms of Business. You will be liable to pay for any transactions concluded prior to the end of our relationship and we will be entitled to retain commission received for conducting these transactions, together with all fees charged by us for services provided. Use of personal data In your dealings with us you may provide us with information that may include data that is known as personal data. Where we process personal data, we comply with statutory data processing requirements as set out by the Data Protection Xxx 0000. The personal data we will collect will include information relating to your name, address, date of birth and contact details. We will process your personal data to allow us to provide you with our services as your insurance broker in quoting for, arranging and administering your insurances (and in arranging insurance premium finance where applicable). Your personal data will also be used to manage future communications between ourselves. Where you have agreed, or in circumstances where to do so will be in our mutual interests, your personal data will be used to provide you with further information about our wider products and services. You can opt out from receiving such communications by e-mailing xxxxx@xxxxxxxxx.xx.xx In processing personal data for insurance purposes about health or criminal offences, we will only do so to enable us to provide our service to you and on the basis of it being in the public interest. We will only use your data for the purpose for which it was collected. We will only grant access to or share your data within our firm or AVA Ins...
