Enterprise/Industry Knowledge. ▪ Acquire and apply a working knowledge of office or sectional operating procedures and requirements. ▪ Interpret and action information supplied. ▪ Acquire and apply a working knowledge of the organisation’s structure and personnel in order to deal with inquiries at first instance, locate appropriate staff in different sections, relay internal information, respond to or direct inquiries, greet visitors.
Enterprise/Industry Knowledge. ▪ Apply a working knowledge of the organisation’s product/services, functions, locations and clients. ▪ Respond to and act upon most internal/external inquiries in own function area.
Enterprise/Industry Knowledge. ▪ Acquire and apply a limited knowledge of office procedures and requirements. ▪ Relay internal information.
Enterprise/Industry Knowledge. 7.2.5.6(a) Apply a working knowledge of the organisation’s products/services, functions, locations and clients.
Enterprise/Industry Knowledge. Skill Level 2 Acquire and apply a working knowledge of office or sectional operating procedures and requirements. Interpret and action information supplied. Acquire and apply a working knowledge of the organisation’s structure and personnel in order to deal with inquiries at first instance, locate appropriate staff in different sections, relay internal information, respond to or direct inquiries, greet visitors. (vii) Business/Financial Skills – Level 2 Assist in the maintenance of financial records and journals, including checks and authorisation. Maintain and record xxxxx cash, prepare bank deposits and withdrawals banking; Check time and wage records. $754.15 $788.09 $823.55 $762.26 $796.56 $832.41 $773.03 $807.82 $844.17 Grade 3 Clerical Officer Employees in this grade perform clerical and officer tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is limited. Employees holding a Certificate of Office and Secretarial Studies (TAFE) or accredited equivalent who are required to exercise any one or more of the skill levels described in this grade shall be classified at Grade 3 or above. Technical Skills: 787.89 $823.34 $860.39 (i) Machine Operation – Skill Level 3 Operate computerised radio telephone equipment, dictaphone equipment or other equipment of equal complexity. (ii) Computer – Skill Level 3 Use one or more software application package(s) developed to operate and populate a database, spreadsheet/worksheet to achieve a desired results; graph previously prepared spreadsheet; use simple menu utilities. Following standard procedures to template for the preceding functions using existing models/fields of information. Create, maintain and generate simple reports. (iii) Keyboard Typing – Skill Level 2 Accurately produce documents and correspondence using knowledge of standard formats, touch type, audio type within established procedures. Copy type at 40 wpm with 98% accuracy. (iv) Word Processing – Skill Level 2 Use one or more software packages to create format, edit, proof read, spell check, print and save text documents, eg. standard correspondence and business documents. Apply additional functions such as search and replace, variable fonts, moving and merging across documents and simple maths. (v) Inform...
