Fault Reporting Procedure Sample Clauses

Fault Reporting Procedure. 3.1 All faults shall be reported by email, one fault per email. FLOvate engineers shall acknowledge receipt within 1 hour for category 1-5. Acknowledgement shall be made by telephone for category 0 faults.
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Fault Reporting Procedure.  Fault reports shall be sent to Supplier by following email addresses, fax or telephone: Table №1 Supplier/ Customer “Sofia Connect” EAD Structural subdivision name Monitoring Center email xxx@xxxxx-xxxxxxx.xxx telephone +000(0) 0000000  Fault reports shall be accepted 24 hours a day, 7 days a week, 365 days a year, in English.  For identification of the fault the report shall contain information about fault details, kind and special features of the problem, Supplier’s service IDs.
Sample 1
Fault Reporting Procedure. (a) If the Access Seeker is notified of a Fault by a Subscriber to its digital Subscription Television Services and Related Services, the Access Seeker must, within 1 Business Day of being notified of the Fault:
Sample 1
Fault Reporting Procedure. 8.1 All Faults shall be reported by email, one Fault per email. MICology engineers shall acknowledge receipt within 1 hour for category 1-5. Acknowledgement shall be made by telephone for category 0 Faults.
Sample 1
Fault Reporting Procedure. Language All communications between the Supplier and IUCC regarding the fault reporting procedure (e.g. fault reporting) shall be in English or Hebrew. Initial opening of a fault report shall be via phone call and/or email. Subsequent interaction between the Supplier and IUCC shall be via e-mail unless the Parties indicate a mutual need for conducting a conversation via the telephone. Fault Detection and Notification On any fault detection by the Supplier, the Supplier's Customer Support Centre (CSC) shall open a trouble-ticket and inform IUCC within 1 hour, at which time the Supplier will notify IUCC of the trouble-ticket reference number. IUCC is required to report any faults in the Service Items to the Supplier's CSC. On any fault detection by IUCC, IUCC shall report any detected fault to the Supplier's CSC, where a trouble-ticket will be opened within 15 minutes. The Supplier will then provide IUCC with the trouble-ticket reference number. In 5% of cases, trouble tickets will be opened within 2 hours of problems being reported by IUCC or detected by the Supplier. The Supplier's CSC will be reachable 99.9% of the time. The maximum restoration time for failures of the Service Items shall be as set out in paragraph 3.1. Contact Points IUCC, or the IUCC NOC acting on behalf of IUCC, will report Service Item problems to the Supplier's CSC (at the telephone number set out below) followed up by a confirmatory e-mail. Problems may be reported 24 hours per day, 7 days per week. IUCC NOC level-2 e-mail: xxxxxxx@xxx.xxxx.xxx.xx [to open an automated trouble ticket with IUCC <xxx-xxxxxxx@xxx.xxxx.xx.xx>] Supplier Customer Support Centre (CSC) Telephone: Fax: e-mail:
Sample 1
Fault Reporting Procedure. Fault Reporting Procedure Customers are requested to phone 00000 000000 to report a fault incident. Customers are asked to provide sufficient detail to allow diagnosis to commence. Wherever possible, the customer will be issued with a fault reference number. (This may be a temporary number issued by the standby engineer, and clarified later)
Sample 1

Related to Fault Reporting Procedure

  • Reporting Procedure The Company and the Union agree that any allegation of harassment should be dealt with in an expeditious manner, and they will encourage their respective representatives to do all they can to ensure that delays in dealing with such allegations are minimized. The process must be fair, consistent, and expeditious. This procedure is not intended to preclude any other existing recourse that may be available to an employee (e.g. redress through the collective agreement, a Human Rights complaint, criminal charges, or civil litigation).

  • Reporting Procedures Enter in the XXX Entity Management area the information that XXX requires about each proceeding described in paragraph 2 of this award term and condition. You do not need to submit the information a second time under assistance awards that you received if you already provided the information through XXX because you were required to do so under Federal procurement contracts that you were awarded.

  • Testing Procedure A. For alcohol testing, the member shall be first given a breath test, at the collection site, followed by a confirmatory urine test only where the breath test reveals an initial positive alcohol level of .04 grams per 210 l. of breath. If the initial breath test results are below this level, testing shall be discontinued; if confirmatory urine tests results are below a level equivalent to .04 grams per 210 l. of breath, the confirmatory test shall be considered negative.

  • BILLING PROCEDURE a. The Contractor shall submit, not more than semi-monthly, properly completed A-19 vouchers (the "voucher") to one of the following: The Department of Children, Youth, and Families Attn: Xxxxx Xxxxxxxx PO Box 40970 Olympia WA 98504-0970 Or, email a scan of an original, signed A-19 voucher directly to the DCYF Contract Manager at xxxxx.xxxxxxxx@xxxx.xx.xxx

  • Testing Procedures Testing will be conducted by an outside certified Agency in such a way to ensure maximum accuracy and reliability by using the techniques, chain of custody procedures, equipment and laboratory facilities which have been approved by the U.S. Department of Health and Human Services. All employees notified of a positive controlled substance or alcohol test result may request an independent test of their split sample at the employee’s expense. If the test result is negative the Employer will reimburse the employee for the cost of the split sample test.

  • Drug Testing Procedures a. The testing procedures and safeguards provided in this policy shall be adhered to by any laboratory personnel administering departmental drug tests.

  • Posting Procedure (a) Except as otherwise provided, all positions shall be posted as they arise and shall be posted using the standard posting format (see Appendix ‘C’).

  • Billing Procedures (a) PROVIDER agrees all claims shall be submitted to OHCA in a format acceptable to OHCA and in accordance with the OHCA Provider Manual.

  • Closing Procedures Subject to satisfaction or waiver by the relevant Party of the conditions of Closing set forth herein, at the Time of Closing the Vendors shall deliver actual possession of the Purchased Shares and the requisite instruments of conveyance and upon such delivery the Purchaser shall pay or satisfy the Purchase Price in accordance with Section 2.03. The transfer of possession of the Purchased Shares shall be deemed to take effect as at the Time of Closing.

  • Closing Procedure The Company or its assigns shall effect the ----------------- Repurchase by delivering or mailing to the Grantee (and/or, if applicable, his Permitted Transferees) written notice within six (6) months after the Termination Event or Bankruptcy, specifying a date within such six-month period in which the Repurchase shall be effected. Upon such notification, the Grantee and his Permitted Transferees shall promptly surrender to the Company any certificates representing the Restricted Shares being purchased, together with a duly executed stock power for the transfer of such Restricted Shares to the Company or the Company's assignee or assignees (as contemplated by Section 6, if applicable). Upon the Company's or its assignee's receipt of the certificates from the Grantee or his Permitted Transferees, the Company or its assignee or assignees shall deliver to him, her or them a check for the purchase price of the Restricted Shares being purchased, provided, however, that the Company may pay the purchase price for such shares by offsetting and canceling any indebtedness then owed by the Grantee to the Company. At such time, the Grantee and/or any holder of the Restricted Shares shall deliver to the Company the certificate or certificates representing the Restricted Shares so repurchased, duly endorsed for transfer, free and clear of any liens or encumbrances. The Repurchase obligation specified herein shall survive and remain in effect as to Restricted Shares following and notwithstanding any public offering by or merger or other transaction involving the Company and certificates representing such Restricted Shares shall bear legends to such effect.

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