Holiday Inn Cairns Grade. 1 Employees at this grade have no formal training but can demonstrate skills to undertake routine tasks requiring supervision with basic decision making. Employees at this grade have acquired some knowledge of the employer's procedures and systems. The position titles at this grade include, but are not limited to:- bus person, kitchen xxxxxxx, laundry attendant, cleaner, xxxxxx, house person, car park attendant, administration assistant etc.
Holiday Inn Cairns Grade. 2 Employees at this grade have some formal training, but principally have on the job training, and can demonstrate skills requiring a higher level of skill than Grade 1. They are able to perform tasks to the satisfaction of the employer and make limited decisions with respect to their duties. They are able to work under less continual supervision and have knowledge of procedures and systems to the extent that they can give basic guidance to employees at lower grades, and have at least 12 months experience in the hospitality industry. The position titles at this grade include, but are not limited to:- lobby bar attendant, food and beverage attendant, cashier, shop assistant, cellar person, senior kitchen attendant or steward, porter, driver, xxxxxx, room attendant, telephone operator, receptionist, guest service agent, guest relations officer, reservations sales agent, security officer, night auditor, accounts clerk, payroll officer or secretary, seamstress, administration assistant etc.
Holiday Inn Cairns Grade. 3 Employees at this grade have attained the skills of lower grades to the satisfaction of the employer, have formal training with respect to the work performed and perform allocated tasks with competence . Employees at this level make routine decisions with respect to their work and supervise and train employees at lower grades. They have a sound knowledge of the employer's systems and procedures. The position titles at this grade include, but are not limited to:- team leader, senior bar attendant, senior food and beverage attendant, senior reservations sales agent, senior guest service agent, senior room attendant, senior xxxxxx, senior cashier, accounts receivable clerk, senior security officer, senior night auditor, trades assistant, gardener, store person, accounts clerk, payroll officer etc.
Holiday Inn Cairns Grade. 4 Employees at this grade have trade qualifications or equivalent competencies (Certificate III) with respect to their duties (which may be task specific), and can demonstrate achievement of the required level of internal core competencies and job responsibilities. The employee shall also have a detailed knowledge of the employer's systems and the hospitality industry generally, and take responsibility for their own work performance. Employees at this grade can work under minimal supervision. The position titles at this grade include, but are not limited to:- commis chef, chef de rang, electrician, plumber, painter, mechanic, gardener (horticulturist), accounts clerk, payroll officer, food & beverage supervisor, clerical supervisor, reservation supervisor, front office supervisor, housekeeping supervisor or guest service supervisor, etc.
Holiday Inn Cairns Grade. 5 Employees at this grade have specialised trade qualifications or equivalent competencies (Certificate IV) and can demonstrate achievement of the required level of internal core competencies and job responsibilities. Employees at this level are responsible for their own work performance. They can make decisions with respect to their work and can demonstrate a comprehensive knowledge of the employer’s systems and procedures and apply them to their work. Employees at this level are responsible for supervision, direction and co-ordination of other employees within their work area in day to day operational matters and work under limited supervision. The position titles at this grade include, but are not limited to:- demi chef, chef de partie, food and beverage supervisor, clerical supervisor, front office supervisor, housekeeping supervisor or guest service supervisor, entertainer etc.
