Review of Existing Services. 11.3.1 During the life of this Agreement, a series of business reviews may be prepared for various aspects of Council’s operations, including existing services, service areas and business processes.
11.3.2 The objective of the business reviews is to ensure these aspects of Council’s operations are appropriate, effective and efficient, and to identify options that will improve the effectiveness and/or efficiency of these services, service areas or business processes.
11.3.3 During any business review process employees will be provided access to all available data on operational performance.
11.3.4 Employees, through established consultative structures (as per Clause 8.1 of this Agreement), will be actively involved in the business review process and the development, implementation and monitoring of processes identified to improve efficiency and effectiveness and therefore deliver best value to the community.
11.3.5 During the life of this Enterprise Agreement, Council will not consider bringing “in house” any of the work that is currently contracted out until such business reviews have been completed.
Review of Existing Services. 21.2.1 During the life of the enterprise agreement business cases will be prepared for various aspects of Council’s asset management operations as required.
21.2.2 The objective of these business cases will be to ensure these activities are effective and efficient, and to define appropriate continuous improvement strategies. City of Xxxxxxx Xxxxx Enterprise Bargaining (Operations) Agreement No. 7 (2014) Page
21.2.3 During this period elected members, residents and ratepayers of the City of Xxxxxxx Xxxxx will have the opportunity to judge for themselves whether improvements in performance have occurred.
21.2.4 Council undertakes to provide employees with accurate and timely feedback
21.2.5 It is also agreed that Asset Management Services will no longer actively seek work outside of the boundaries of Xxxxxxx Xxxxx except where justified by a business case review.
21.2.6 During the life of this enterprise agreement, Council will not consider bringing “in house” any of the work that is currently contracted out, until such business cases have been completed.
21.2.7 The parties agree that there must be real and demonstrated commitment to continuous improvement, especially to measurable improvements in productivity.
21.2.8 Employees through established consultative structures will be actively involved in the development, implementation and monitoring of continuous improvement processes. To this end, the parties are committed to using a suite of business tools, which will drive performance and productivity. These tools include; • service standards in existing service level agreements • benchmarks with existing external contractor or other sources • the job costing system, including accurate daily timesheets • the Integrated Management System • business plans for each aspect of service.
Review of Existing Services. During the life of the enterprise agreement business cases will be prepared for various aspects of Council’s operations as required.
Review of Existing Services. 21.2.1 During the life of the enterprise agreement business cases will be prepared for
21.2.2 The objective of these business cases will be to ensure these activities are effective and efficient, and to define appropriate continuous improvement strategies.
21.2.3 During this period elected members, residents and ratepayers of the City of Xxxxxxx Xxxxx will have the opportunity to judge for themselves whether improvements in performance have occurred.
21.2.4 Council undertakes to provide employees with accurate and timely feedback
21.2.5 It is also agreed that Asset Management Services will no longer actively seek work outside of the boundaries of Xxxxxxx Xxxxx except where justified by a business case review.
21.2.6 During the life of this enterprise agreement, Council will not consider bringing “in house” any of the work that is currently contracted out, until such business cases have been completed.
21.2.7 The parties agree that there must be real and demonstrated commitment to continuous improvement, especially to measurable improvements in productivity.
21.2.8 Employees through established consultative structures will be actively involved in the development, implementation and monitoring of continuous improvement processes. To this end, the parties are committed to using a suite of business tools, which will drive performance and productivity. These tools include; • service standards in existing service level agreements • benchmarks with existing external contractor or other sources • the job costing system, including accurate daily timesheets • the Integrated Management System • business plans for each aspect of service.
