Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL resources to support the Services. Each SOW shall follow the format as provided.
Service Request Process. 1. Please report all covered claims to Guardian at 0-000-000-0000 within 5 or 30 days of the accidental staining or damage occurrence (see your Welcome Letter for reporting timeframe requirement) and Guardian Customer Service Representa- tives will be ready to guide you through the service process. Spanish assistance is available for your convenience. Ensure that you have your original itemized receipt and Plan documents in hand to reference the contract and Plan number, which will be required to qualify for service. Be prepared to describe the nature of any incident, including but not limited to, the location, size, and, if possible, how the incident occurred. Failure to provide necessary information including receipt, photographs or other documentation within 30 days of request may result in a denial of coverage.
Service Request Process. Services to be provided hereunder must be requested in writing to the Service Provider’s Facilities Liaison specified herein upon not less than five (5) days’ notice.
Service Request Process. Customer shall submit Service Requests in the manner required by the Client Services Guidelines Documents and Service Levels. Customer may submit Service Requests on a 24/7/365 basis and Itron will respond to such Service Requests in accordance with the Service Levels. When Customer submits a Service Request, Customer will reasonably assess its urgency according to the appropriate Severity Level in Attachment A to this Agreement. Itron will designate the initial Severity Level and the Parties will resolve any perceived gap regarding the Severity Level designation as soon as is reasonably practical.
Service Request Process. Facilities Project Management Services requests will be submitted to the Director, Global ESH/Facilities with project requirements. If the SSL facilities group accepts the request (resources are available) the facilities group will develop an SOW and cost estimate for the project including the cost of Project Management Services. Approval for the work will be through the SunEdison appropriations request system for projects. Service Recipient will use commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the Service Provider resources to support the Services. Each SOW shall follow the format as provided.
Service Request Process. 2.1 Service Request Definition. A Service Request is any email, phone call, or in-app chat ticket sent to NextRequest by the Customer indicating support action is necessary or desired. This includes Bug reporting and Customer Support.
Service Request Process. 4.1 NPIRS Help Desk Requests for service should be submitted via e-mail to XXXXXXXX@XXX.xxx .
Service Request Process. MEMBER LIBRARY shall create a help desk ticket through xxxx@xxx.xxxx or MEMBER LIBRARY may call DISTRICT help desk to communicate its needs with DISTRICT. MEMBER LIBRARY shall include a description of the request and specify its impact on business. DISTRICT shall assess the situation and respond within two (2) hours during normal business hours of 8:00 AM to 5:00 PM Monday through Friday, excluding Yavapai County holidays. DISTRICT shall do its best to respond to each situation in a timely fashion; however, it is not possible to guarantee a resolution to any individual problem in a given time period.
Service Request Process. 5. Proses Permintaan Layanan
