Service Review Meetings. 2.1 Either the Authority or the Provider may give notice that a Review Meeting be held if a circumstance stance arises, that reasonably requires discussion between the Parties. Review meetings may be called to discuss the Provider’s performance, data reporting, payment claims, or any other matter relevant to the delivery of this Contract. The Review Meeting shall be held as soon as practicable and not longer than 2 weeks after the notice has been issued.
Service Review Meetings. Xxxx Atlantic will meet and confer with Carrier during the term of this Agreement to review and discuss the Services provided under this Agreement. The times for meetings will be established by mutual agreement of the parties.
Service Review Meetings. UNITY BANK and THE COMPANY shall hold quarterly service level performance review meetings before the third week of the first month in a quarter. The quarterly report needs to be presented and all provisioning and assurance, performance aspects to be discussed. UNITY BANK reserve the right to remove or add equipment based on performance of THE COMPANY in the quarter under review.
Service Review Meetings. The Customer and the Supplier will hold regular Quarterly Service review meetings (at least one will be face to face), to be called by the Customer or Supplier and minuted by the Supplier. At the meeting the Supplier will present a service review report which sets out, but not limited to: • Performance against service metrics • Service Credits / financial performance • Call statistics – review of response and fix times. • Outstanding incidents • Progress of resolution of Problems • Severity discrepancies
Service Review Meetings. Service Review meetings will be held at the regularly scheduled Information Technology/Xxxxxxx meeting. The issues covered will include (as applicable): • Service performance • Equipment issues • Administrative Issues • Changes proposed • System issues • Security issues • Budgetary Concerns
Service Review Meetings. Service Review meetings will be held on quarterly basis at the Client’s offices. The issues to be covered will include. · Service performance levels · Support performance levels · Installation performance · Equipment issues · System issues · Compensation issues · Administrative Issues · Security Issues · Changes proposed
Service Review Meetings. The Contractor (or his representative) shall meet with a representative of Nexus when required to discuss the performance of the services.
Service Review Meetings. 9.1 The Provider will attend monthly service review meetings with the Customer during the early stages of implementation.
9.2 The Provider and Customer will jointly agree any reduced meeting frequency for the continuation of periodic service review meetings throughout the Term of the Agreement.
9.3 Preference shall be given to remote Teams or Zoom meetings wherever practical or possible, but this will not exclude physical meetings when required. Schedule 3 - Charges
Service Review Meetings. Service Review meetings will be held on request of either party at reasonable intervals to address the quality of the Service delivered.
Service Review Meetings. 13.1 The Council and SHP nominated representatives and other senior officers as required shall meet monthly in order to review SHP’s performance and any matter in relation to this Agreement in accordance with Schedule 4. The meetings will be chaired by the Council and SHP Representatives on an alternate basis.
13.2 Every quarter the meetings shall review performance in relation to the full suite of performance indicators and to which the chair of the Board of Management and representatives of SFTRA and SLA will be invited to attend. The quarterly meetings will be chaired by the Council’s representative.
13.3 All service review meetings shall be organised and serviced by SHP and held at SHP’s offices.
