Supplier Quality. Supplier shall provide technical and organizational conditions in order to produce and supply high quality Products.
Supplier Quality. COMPLAINTS In the event Purchaser determines that PRODUCT furnished hereunder does not perform in a satisfactory manner or is unsatisfactory in other respects, Purchaser may issue a Supplier Quality Complaint (SQC) in writing to notify Supplier. Supplier shall provide an acknowledgment to Purchaser within ten (10) days of receipt. Within twenty (20) days the Supplier shall provide a final report specifying, as required, the change in design, manufacturing process or installation and/or engineering instructions required to address Purchaser’s SQC. The report will include the root cause of the SQC, condition and a plan for immediate corrective action to correct the SQC, and a long term plan to ensure continued quality PRODUCTS are provided. Nothing herein shall obviate Supplier’s obligations under Section 11.2 hereof, entitled CHANGES TO HARDWARE OR SOFTWARE/PRODUCT CHANGE NOTICES (PCN’s), Section 12.3 hereof, entitled REPAIR AND REPLACEMENT, and Article 14 hereof, entitled WARRANTY. Purchaser’s points of contact for all complaints information and correspondence shall be: Supplier Quality Leader Verizon Corporate Sourcing 200 Xxxx 00xx Xxxxxx, 00xx Xxxxx Xxx Xxxx, Xxx Xxxx 00000 and: Sourcing Process Leader Verizon Corporate Sourcing NOTICE: Recipient acknowledges that the information contained herein is proprietary to Purchaser and that Recipient may not use or disclose this information except under and pursuant to the executed, Non-Disclosure Agreement. 200 Xxxx 00xx Xxxxxx, 00xx Xxxxx Xxx Xxxx, Xxx Xxxx 00000
Supplier Quality. If applicable, the Manufacturer shall exercise appropriate control and oversight of any sub-suppliers it may choose to utilize, provided that the Manufacturer shall [****] provide to Buyer’s Quality Director a list of sub-supplier component and service vendors it is using to support the Objectives of this Agreement. The Manufacturer may assume that any vendor material procured by Buyer for use by Manufacturer originates from an approved Buyer source, and that Manufacturer is authorized to deal direct with Buyer vendors on Return To Vendor items that are found or judged to be deficient.
Supplier Quality. The second question area was supplier quality consisting for example, quality in re- searched suppliers which includes the origin of quality challenges and cooperation. Also, immaterial quality is included meaning for example data accessibility and audits. • There was one excellent answer from supplier side which capsulized the opinion of all representants about the origins of quality problems in order, carefulness, communication and instructions. Both parties feel negligence problems should be reduced but also admits that it is difficult when people are involved. Negli- gence problems can be seen for example in packages of deliveries. Amount of delivered goods is not correct or components are damaged due the sloppy pack- aging. Still, both parties recognize the obscurity caused by operational differ- ences between case company units from systems to packaging. • The difficulties in drawing and instruction revision changes came out in almost every representant’s answers. Web software for loading drawings works per- fectly but the revision changes causes difficulties especially if the changes are lower in drawing chain. Also, suppliers feel there are some unclearness in instruc- tion changes and in this context case company side have doubts about how case company is able to communicate correctly and reliable not only the instruction changes but also requirements of non-physical product like material certificates. Both parties would like some kind of alert system for drawing revision changes. • In the opinion of both parties the audits are useful, and improvements have been made based on them. Newer the less, case company side have some doubts about how required changes are implemented and feels findings from audits should be monitored more actively. • The saving of documents and measurement reports and material markings seems to be clear to suppliers but there are different ways of providing them to case company. Case company doesn’t see any problems in accuracy of docu- ments, but this is poorly controlled. Also, inside case company some difficulties have been met in communication, for example, of the location of documents. • Suppliers experiences reclamations as constructive and preventive. Information goes all the way to roots of problems. Case company recognises problem in com- parison of number of reclamations between suppliers because of significant dif- xxxxxxx of amount inspections carried out to different suppliers. • There are some questions on whe...
Supplier Quality. The parties recognize the importance of having vendors responsible for the quality of the parts used in our assembly process. World class quality parts are necessary to build world class vehicles. In this regard, the quality of components used by GM-UAW employees in the assembly process of our vehicles is solely the responsibility of the supplier. The sorting and repair of defective parts will be handled by the supplier as directed by the Quality Department. The sorting and repair process will be done on-site at an isolated area, off the assembly line. The Quality Operations Manager will notify the Shop Chairperson and District Committeeperson when a supplier will have representatives in the plant sorting or repairing parts.
