Supportability. Contractor may add support for new Products or discontinue support for existing Products from time-to-time. If Contractor discontinues support for a Product, Contractor will inform Authorized User six months in advance of the discontinuation by posting the information at xxxx://xxxxxxx.xxxxxxxxx.xxx or any successor site. If Contractor sells a Product to another company, Contractor will give Authorized User notice of the sale and at the time of such notice will either (i) arrange for the other company to continue the support; or (ii) continue support itself for 90 days to give Authorized User time to make alternative arrangements. Contractor shall offer a minimum of 10 years of support for Contractor Products. Mainstream Support for Contractor Products shall be provided for 5 years or for 2 years after the successor product (N+1) is released, whichever is longer. Pursuant to the terms of the Centralized Contract, Contractor shall also provide Extended Support for the 5 years following Mainstream support or for 2 years after the second successor product (N+2) is released, whichever is longer. Finally, qualifying Contractor products will receive at least 10 years of online self-help support (see xxxxx://xxxxxxx.xxxxxxxxx.xxx/en-us).
Supportability. 7.8.1. Customer must conform to all mandatory firmware and EC levels as determined by Spectra. Spectra is only required to maintain up to two versions behind the latest firmware versions and software releases. Spectra will make these updates available for download. It is Customer’s responsibility to perform these updates, unless they have an uplifted support level which includes assistance with firmware upgrades.
Supportability. We can add support for new software or discontinue support for existing software. A list of our currently supported software can be found at xxx.xxxxxxx.xxxxxxxxx.xxx. There may be cases where your implementation of our software cannot be effectively supported. As part of our support services, we will notify you if we reach that conclusion. If you do not modify the implementation of the software to make it effectively supportable within 30 days after the notice, we will not be obligated to provide additional support services for that implementation.
Supportability. The contractor shall provide MIDS support capability. The contractor shall designate a supportability manager to manage the contractor’s supportability program. The supportability manager shall be the single point of contact for all MIDS supportability issues and requirements. The contractor shall ensure that supportability considerations and supportability planning are integrated in the system/equipment engineering and design process to obtain optimum cost effectiveness, and maximum support readiness. The contractor shall establish and maintain the following:
Supportability. With respect to supportability, the software publisher shall warrant that the product or service and any deliverables do not have dependencies on operating systems or software that are no longer supported by it, or its subcontractors, partners or third-party providers.
Supportability. Contractor may add support for new products or discontinue support for existing products from time-to-time. If Contractor discontinues support for a product, Contractor will inform Authorized User six months in advance of the discontinuation by posting the information at xxxx://xxxxxxx.xxxxxxxxx.xxx or any successor site. If Contractor sells a product to another company, Contractor will give Authorized User notice of the sale and at the time of such notice will either
Supportability. During the term of a Services Description, Premirus may add support for new products, made by Premirus or one or more of its partners, or discontinue support for products that are obsolete or for which the intellectual property rights are sold to another company with no partner relationship to Premirus. If Premirus discontinues support for a product, it must give the Customer six months notice prior to the discontinuance of services, unless it is legally bound to discontinue services. If Premirus sells to another entity the intellectual property rights to one or more of its products, it will give the Customer notice of the sale under the terms of this Agreement and will either arrange for the purchasing entity to continue the support immediately or continue support itself for 90 days to give the Customer time to make alternative arrangements. There may be cases where the Customer’s implementation of a product or group of products cannot be effectively supported. As part of providing the support services, Premirus will notify the customer if it determines that such a situation exists. If the customer is unwilling to modify the implementation to make it effectively supportable within 30 days after notice from Premirus that the implementation cannot be supported, Premirus will not be obligated to provide additional support services for that particular implementation.
Supportability. The Contractor confirms that technical support of the installed system is available for the remaining life of the plant from the Completion of the works. The Employer is immediately informed, in writing, of obsolete components and their equivalent replacements. Defined in TRS 11020 Rev 2 Section
Supportability. The Employer is immediately informed, in writing, of obsolete components and their equivalent replacements.
Supportability. The degree to which the planned logistics support allows the system to meet its availability requirements. Planned logistics support includes the following: test, measurement, and diagnostic equipment; spare and repair parts; technical data; support facilities; transportation requirements; training; manpower; and software. Sustainment: Continuing materiel support which consists of the planning, programming, and execution of a logistics support strategy for a system, subsystem, or major end item to maintain operational capabilities from system fielding through disposal.
