Examples of Urgent grievance in a sentence
If You are not satisfied with a decision We made either before or after You have filed a Grievance and Your situation meets the requirements of an Urgent Grievance, You have the right to use this Urgent Care procedure.
For Urgent Grievance Appeals, a health care practitioner with knowledge of Your condition may act as Your representative.
We will decide Your Urgent Grievance as soon as possible, but no later than 72 hours after the receipt of the initial request for the Urgent Grievance.
We will treat Your Urgent Grievance pursuant to the procedure described in Section 8.2 and Section 8.4, except that We will shorten the time limits as follows.
We will acknowledge Your Urgent Grievance within 24 hours (and include any request for additional information, if appropriate).
Once identified as such, an Urgent Grievance will be subject to only one review before becoming eligible for the External Appeal process described in Section 8.6. Your Urgent Grievance may be expressed to Us orally or in writing and should set forth all issues, comments, or other documented evidence that support it.