Auxiliary Aid and Service Log Sample Clauses
Auxiliary Aid and Service Log. Overlake Medical Center will maintain a log in which requests for Qualified Interpreters on-site or through video remote services for Persons who are Deaf or Hard of Hearing will be documented. The log will indicate: The name of the Patient or Companion who is Deaf or Hard of Hearing; The nature of the Auxiliary Aid or Service requested; The time and date the request was made by the Patient (if applicable); The time and date the request was made by staff after assessing the needs of the Patient (if applicable); The name of the staff member making the request; The time and date the request was made for, i.e. for immediate use (emergent need) or for a scheduled appointment (stating the date and time of the appointment); The time and date the request was fulfilled; and The nature of the Auxiliary Aid or Service provided. If the requested Auxiliary Aid or Service was not provided, was not provided in the type requested, or was provided outside of the timeliness provisions contained in paragraph 30 of this agreement, the log shall contain a statement explaining why. Such logs will be maintained by the Assistive Device Point Person for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 44 of this Agreement. The Hospital will implement the Auxiliary Aid and Service Log no later than thirty (30) days following execution of this Agreement. Complaint Resolution. Overlake Medical Center will implement a grievance resolution mechanism for the investigation of disputes regarding effective communication with Patients and Companions who are Deaf or Hard of Hearing. In particular: Overlake Medical Center will maintain records of all grievances regarding effective communication, whether oral or written, made to Overlake Medical Center and actions taken with respect thereto. At the time Overlake Medical Center completes its assessment described in paragraphs 22-23 and advises the Patient and/or Companion of its determination of which appropriate Auxiliary Aids and Services are necessary, Overlake Medical Center will notify persons who are Deaf or Hard of Hearing of its grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. A written response to any grievance filed shall be completed within thirty (30) days of receipt of the complaint. Copies of all grievances related to provision of services for Patients and/or Companions...
Auxiliary Aid and Service Log. KFHPW will maintain logs in which requests for Qualified Interpreters on-site or through video remote services for persons who are deaf, deaf- blind, or hard of hearing will be documented. The log for Patients coming to an Urgent Care Clinic will indicate:
a. The name of the Patient who (or whose Companion) is deaf, deaf-blind, or hard of hearing;
b. The time and date of the Urgent Care Clinic visit;
c. Whether on-site or video remote interpreter services was requested;
d. The time and date the request was made by the Patient or Companion (if applicable);
e. The time and date the request was made by staff after assessing the needs of the Patient or Companion (if applicable);
f. The name of the staff member making the request;
g. The time and date the request was fulfilled; and
h. The nature of the Auxiliary Aid or Service provided. The log for all other Patients, will indicate:
a. The name of the Patient or Companion who is deaf, deaf-blind, or hard of hearing;
b. The date for each appointment for every deaf, deaf/blind, or hard of hearing Patient.
c. The Auxiliary Aid or Service requested;
d. When an on-site interpreter is requested and available, the name of the interpreter.
e. When an on-site interpreter is requested but not available,
a. the steps taken to arrange for an on-site interpreter; and
b. the nature of the Auxiliary Aid or Service provided. If the requested Auxiliary Aid or Service was not provided, was not provided in the type requested, or was provided outside of the timeliness provisions contained in Paragraph 29 of this agreement, the log shall contain a statement explaining why. Such logs will be maintained for the duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in Paragraph 42 of this Agreement. KFHPW will implement the Auxiliary Aid and Service Logs no later than thirty (30) days following execution of this Agreement.
Auxiliary Aid and Service Log. GPCS will maintain a log in which requests for an auxiliary aid or service will be documented. The log will indicate:
a. The name of the Consumer or Companion who is deaf or hard of hearing, who made the request;
b. The auxiliary aid or service that was requested, and time and date the request was made;
c. The time and date the request was made for, i.e., for immediate use (emergent need) or for a scheduled meeting (stating the date and time of the meeting);
d. The identity of the GPCS Personnel who conducted the assessment and made the determination of which auxiliary aid or service to provide;
e. The name of the staff member making the request and time and date the request was made by staff;
f. The auxiliary aid or service provided; and
g. All times and dates the auxiliary aid or service was provided. If the requested auxiliary aid or service was not provided, was not provided in the type requested, or was provided outside of the timeliness provisions contained in paragraph 35 of this agreement, the log shall contain a statement explaining why. Such logs will be maintained by the ADA Administrator or designee for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 53 of this Agreement.
Auxiliary Aid and Service Log. Within sixty (60) days of the Effective Date, the Sheriff will begin maintaining a log in which all offers of and/or requests for Qualified Interpreters or other Auxiliary Aids or Services will be documented. The log will indicate the time and date the offer and/or request was made; an anonymized identifier for the inmate, companion, visitor, or other Member of the Public who is a Person with an Auditory Disability; the nature of the Auxiliary Aid or Service provided; the time and date the Auxiliary Aid or Service was provided; and the identity of the Personnel who managed the process. If no Auxiliary Aid or Service was provided, the log shall contain a statement explaining why the Auxiliary Aid or Service was not provided. A copy of this log shall be included in the annual compliance reports required in paragraph 19 below, entitled “Annual Reports--Compliance Review.”
Auxiliary Aid and Service Log. Swedish Edmonds will maintain a log in which requests for qualified interpreters on-site or through video remote services for Persons who are Deaf or Hard of Hearing will be documented. The log will indicate the time and date the request was made, the name of the Patient or Companion who is Deaf or Hard of Hearing, the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the Auxiliary Aids and Service provided, and the time and date the appropriate Auxiliary Aids and Service was provided. If no Auxiliary Aids and Service were provided, the log shall contain a statement why the Auxiliary Aids and Service was not provided. Such logs will be maintained by the Assistive Device Point Persons for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 44 of this Agreement. The Hospital will implement the Auxiliary Aid and Service Log no later than thirty (30) business days following execution of this Agreement. Complaint Resolution. Swedish Edmonds will continue to utilize its established grievance resolution mechanism for the investigation of disputes regarding effective communication with Patients and Companions who are Deaf or Hard of Hearing. In particular:
Auxiliary Aid and Service Log. HealthEast will keep a log of auxiliary aids and services it provides. The log shall be incorporated into the Compliance Reports as described in this Agreement and shall include the following information:
(a) the time and date each auxiliary aid or service is provided;
(b) the time and date a request is made for an auxiliary aid or service by a Patient or Companion (if a request is made by a Patient or Companion);
(c) the time and date hospital staff requests an auxiliary aid or service;
(d) a means of identifying the deaf or hard-of-hearing Patient (and Companion, if applicable);
(e) the time and date of the scheduled appointment (if a scheduled appointment was made);
(f) the nature of the auxiliary aid or service provided, or a statement that the auxiliary aid or service was not provided and the reason why it was not provided; and
(g) date of each interpreter refusal by a Patient or Companion; the reason for refusal, if provided by Patient or Companion; and a means of identifying the Patient or Companion. As part of the Auxiliary Aid and Service Log, HealthEast will also collect information regarding the response times for each request for an interpreter, as well as the qualifications (certification levels) of each interpreter who responds to a request to interpret. Such logs will be retained by HealthEast for at least two (2) years.
Auxiliary Aid and Service Log. FRMC will maintain a log documenting requests for Qualified Interpreters on-site or through Video Remote Interpreting services for persons who are Deaf or Hard of Hearing. The log will indicate:
a. The name of the Patient or Companion who is Deaf or Hard of Hearing;
b. The nature of the Auxiliary Aid or Service requested;
c. The time and date the request was made by the Patient (if applicable);
d. The time and date the request was made by staff after assessing the needs of the Patient (if applicable);
e. The name of the staff member making the request;
f. The time and date the request was made for, i.e., for immediate use (emergent need) or for a scheduled appointment (stating the date and time of the appointment);
g. The time and date the request was fulfilled; and
h. The nature of the Auxiliary Aid or Service provided. If the requested Auxiliary Aid or Service was not provided, was not provided in the type requested, or was provided outside of the timeliness provisions contained in Paragraph 35 of this Agreement, the log shall contain a statement explaining why. Such logs will be maintained by the Assistive Device Point Person for the entire duration of the Agreement and will be incorporated into the semi-annual Compliance Reports as described in Paragraph 49 of this Agreement. FRMC will implement the Auxiliary Aid and Service Log no later than thirty (30) days after the Effective Date of this Agreement.
Auxiliary Aid and Service Log. Briarleaf will maintain a log in which requests for qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the Resident or Companion who is deaf or hard of hearing, the time and date of a scheduled encounter for medical treatment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided and identify the decision maker. Such logs will be maintained by the ADA Administrator for the entire duration of the Agreement, and will be incorporated into the annual Compliance Reports as described in paragraph 43 of this Agreement.
Auxiliary Aid and Service Log. Norwegian American will maintain a log of each request for an appropriate auxiliary aid and service, the time and date the request is made, the name of the deaf or hard-of-hearing patient (and companion, if applicable), the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, the time and date the appropriate auxiliary aid and service was provided, or a statement that the appropriate auxiliary aid and service was not provided. Such logs will be maintained by the Administrator for the entire duration of the Settlement Agreement, and will be incorporated into the quarterly Compliance Reports as described in paragraph 66 of this Settlement Agreement. 31. Complaint Resolution. Norwegian American will maintain an effective complaint mechanism for the resolution of disputes regarding effective communication with deaf and hard-of-hearing patients and companions. Norwegian American will maintain records of all complaints regarding effective communication, whether oral or written, made to Norwegian American and actions taken with respect thereto. Norwegian American will notify deaf and hard-of-hearing persons of Norwegian American’s complaint resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the complaint if requested. Copies of all complaints or notes reflecting oral complaints and the responses thereto will be maintained by the Administrator for the entire duration of the Settlement Agreement. Upon request, Norwegian American will provide the deaf or hard-of-hearing patient and/or companion notice of a right to a written response to the complaint within thirty-six (36) hours of the request. 32. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Settlement Agreement will be provided free of charge to the deaf or hard-of-hearing patient and/or companion.
Auxiliary Aid and Service Log. Xxxx X. Xxxxx, M.D. will maintain a log in which requests for auxiliary aids or services will be documented. The log will indicate the time and date the request was made, the name of the patient or companion who is deaf or hard-of-hearing, the time and date of the scheduled appointment, the nature of the auxiliary aid or service requested, the time and date the request was fulfilled, and the auxiliary aid or service provided. If the requested auxiliary aid or service was not provided, the log shall contain a statement explaining why. The log should include the identity of the Xxxx X. Xxxxx, M.D. staff who conducted the assessment and made the request. Such logs will be maintained for the entire duration of the Agreement and will be incorporated into the semi-annual compliance reports as described in Paragraph 33 of this Agreement.