Bookings and Cancellations. (a) Bookings are to be made in advance and fees for our Services are due and payable in advance, at the time of the booking. (b) You must ensure that you have access to an available computer, telephone or other mobile device at the time of fluctuations or changes in GST rates, and reserve the right to increase the Payment should GST rates increase. your booking and have sufficient telephone and internet reception in order for us to be able to deliver our online services to you. If these resources are unavailable, then we reserve the right to terminate your session without refund. (c) All individual coaching sessions require that both parties be fully present and have access to a private, quiet space where you will not be interrupted. Sessions may not be conducted while driving or otherwise unduly distracted. If you do not satisfy these requirements, we reserve the right to terminate your session without refund. (d) While we use our best efforts to operate our programs as per any published timetable, in some instances changes are required. We do not guarantee strict performance or compliance with any timetable however changes will be communicated to you prior to the scheduled program, class or workshop. In the event of non- Service, arrangements will be made for either a refund or rebooking. (e) By enrolling, you are committing to a service contract for either a single program or class or for a term. Refund requests will be assessed on a case by case basis and when genuine value isn’t able to be received (in our reasonable opinion), refunds may be granted. (f) If you are unable to attend a program or class, a make-up program or class may be available. However, we do not guarantee that there will be availability. A maximum of two (2) make-up programs or classes are available per term.

Bookings and Cancellations. (a) All bookings must be received no later than 9.00 am the day prior to the relevant Market. Bookings are made directly by text to the OEM administrative team. Site placement is dependent on availability. (b) Non-attendance and cancellation for any reason, including Leave, must be made only via text message only to the office mobile 0000 000 000. Cancellations of bookings must be received by 4:00pm Thursday for Saturday Markets and by 4:00pm Monday for Wednesday Markets. (c) If notice is not provided in accordance with clause 4.1(b), the full Site Fee and Hire Fee will be payable.

Bookings and Cancellations. 2.1 The Booking is a confirmed contract by you for us to provide you with the Services. The Services shall be for the Hire Period and shall commence at the Start Address at the Start Time and the Services shall cease at the End Time. In all cases the Hire Period shall be for sufficient time to allow the Chauffeur to return the Vehicle to the Return Address (unless otherwise expressly agreed in writing by HCP). 2.2 This Agreement applies to the exclusion of any other terms or subject to which the Booking is made or purported to be made by you. No variation to these terms is binding unless agreed in writing between authorised representatives of you and us. 2.3 All Bookings must be confirmed in writing using our Booking Form and are only valid once Booking Fee has been paid to HCP and the signed Booking Form has been returned to HCP. 2.4 Any extra requests or alterations to the Booking not made at the time of the Booking (for example, additional pick-up addresses, change of venue and so on) can not necessarily be complied with by HCP. However, we will use all reasonable efforts to meet your amended requirements although there may be an increase in the Booking Fee to reflect any changes which must be documented by the signature of a new Booking Form and receipt by HCP of any additional monies to form part of the Booking Fee.

Bookings and Cancellations. 2.1 The Council’s normal business hours are 09:30 hours to 16:30 hours, Monday to Friday save for bank holidays. 2.2 The Service Provider must notify the Placement Officer of current vacancies through email or any other electronic platform as specified by the Council. 2.3 The Placement Officer will contact the Service Provider when making a new booking, by telephone, email or through any other electronic platform as specified by the Council. The Placement Officer will inform the Service Provider of the applicant’s name, reference number, size of family and the duration of the booking. The Service Provider will in turn inform the Placement Officer of the location of the accommodation and room number the applicant is to be allocated 2.4 In the case of hotels or hostels, where the accommodation to be provided is located at a different address to that of the main site, the Service Provider must draw this fact to the attention of the Placement Officer before the booking is made. 2.5 Once a booking is confirmed the Service Provider must not transfer the applicant to another location or room without the authorisation of the Placement Officer 2.6 The Placement Officer will provide the applicant with a booking letter or send it to the Service Provider by Email within two working days . 2.7 The Service Provider shall not be entitled to payment unless they have received a booking letter in the form and time period specified in these provisions. If the Placement Officer fails to provide a valid booking letter within the timescale specified in 2.6 above, the Service Provider must terminate the booking. 2.8 If the Placement Officer sends the Service Provider a booking letter that contains errors, the Service Provider should contact the Placement Officer immediately on receipt of the booking letter. 2.9 The Service Provider must not allow any applicant to use the accommodation without a valid booking letter, save where specified in the above provisions. For the avoidance of doubt the Service Provider shall not be entitled to payment unless he/she has received a booking letter in the form and time period specified in these provisions. 2.10 The Placement Officer may wish to reserve accommodation from time to time but this is done at the Service Providers own discretion, and does not constitute a valid booking and no payment is due until the booking is confirmed and a booking letter provided. 2.11 If the Council decides that it wants to extend an applicant’s booking the Pla...

Bookings and Cancellations. Bookings for dog walking, pet feeding and small animal care are taken without need for a deposit, cancellation of any of these with less that 24hrs notice will be charged a one-time £10.00 charge for that booking or block of bookings. Bookings for house sitting and our home boarding will be charged a 20% non-refundable deposit before the booking is confirmed, cancellation for these services within one month of commencement is subject to a charge of 50% of the total booking fee. Bookings are taken on a strictly first come first booked basis and clients are encouraged to book as early as possible to avoid disappointment.

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Switching System Hierarchy and Trunking Requirements For purposes of routing PNG traffic to Verizon, the subtending arrangements between Verizon Tandem Switches and Verizon End Office Switches shall be the same as the Tandem/End Office subtending arrangements Verizon maintains for the routing of its own or other carriers’ traffic (i.e., traffic will be routed to the appropriate Verizon Tandem subtended by the terminating End Office serving the Verizon Customer). For purposes of routing Verizon traffic to PNG, the subtending arrangements between PNG Tandem Switches and PNG End Office Switches shall be the same as the Tandem/End Office subtending arrangements that PNG maintains for the routing of its own or other carriers’ traffic.
CLASSIFICATIONS AND WAGES 28.01 The Employer will pay employees according to the wage and classification structure which shall be written into the Collective Agreement and form a part of the Collective Agreement.
Network Requirements Customer shall be responsible for ensuring that all aspects of the applicable network environment(s) adhere to the applicable standards and requirements specified in the Documentation and are configured appropriately to its proposed use of Ordered SaaS Services.
JOB CLASSIFICATIONS 32.01 Employees holding positions which fall within the Bargaining Unit shall be provided with a job description upon written or email request. 32.02 New job classifications properly included in this Collective Agreement may be established by the Employer during the term of the Collective Agreement. Basic hourly rates of pay for such new job classifications shall be negotiated with the Union. If negotiations fail to produce an agreement within sixty (60) calendar days of the date of written notice from the Employer to the Union regarding the new job classification, then the basic hourly rates of pay may be settled through arbitration in accordance with clause 14.04(d).
WAGES AND CLASSIFICATIONS 42.01 The classification and wages for persons covered by the Collective Agreement shall, during the term of the Agreement, be as set out in Schedule "D" attached hereto. 42.02 Where a Child and Youth Worker II or III, who has a minimum of three (3) years continuous service in his/her current position wishes, for the purposes of career development and experience to apply for a Child and Youth Worker position which is classified one level lower, s/he may apply to the Chief Human Resources Officer to have this position considered as a secondment for a maximum of one (1) year through which s/he will retain his/her current salary. (a) If a new job is established by the Employer, the Joint Job Evaluation Committee will evaluate the job. In circumstances where it is impossible for either party to convene the Joint Job Evaluation Committee, or a rating cannot be agreed upon prior to the posting of a newly created job, the Employer will set the initial wage rate. It is agreed that the newly created job will be reviewed by the Joint Job Evaluation Committee no later than three (3) months after the date that the new job is posted, unless otherwise agreed. Any increase in rate of pay resulting from such a review shall be retroactive to the start date(s) of the employee(s) in the new position. In the event that the rate of pay decreases, any decrease shall not apply to present incumbents. If the parties are unable to agree upon the rate of pay, the procedure set out in Article 42.04 shall apply. At the request of either party, all newly created jobs shall be re-reviewed by the Joint Job Evaluation Committee within twelve (12) months of the start date of the new job. Any increase in rate of pay resulting from such a review shall be retroactive to the start of the new job. In the event that the rate of pay decreases, any decrease shall not apply to present incumbents. If the parties are unable to agree upon the rate of pay, the procedure set out in Article 42.04 shall apply. (b) Where the duties and responsibilities of an employee’s job are changed by the Employer in a substantive manner, so that a job is no longer properly classified and the rate should be changed, either the employee or the Employer may request that the job be reviewed by the Joint Job Evaluation Committee. Any such request must be made within six (6) months of the changes to the duties and responsibilities being made by the Employer. The job will be reviewed by the Joint Job Evaluation Committee no later than three (3) months after the request. It is understood that the cumulative effect of small changes may result in change “in a substantive manner”. Any increase in rate of pay resulting from such a review shall be retroactive to the date that the request was made which resulted in a re- classification. In the event that the rate of pay decreases, any decrease shall not apply to present incumbents. If the parties are unable to agree upon the rate of pay under a changed job as referred to above, the procedure set out in Article 42.04 shall apply with the appropriate changes. No job will be reviewed under section (b) more than once every twelve
New Job Classifications When a new classification (which is covered by the terms of this collective agreement) is established by the Hospital, the Hospital shall determine the rate of pay for such new classification and notify the local Union of the same. If the local Union challenges the rate, it shall have the right to request a meeting with the Hospital to endeavour to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Hospital of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that notice of the new rate was given by the Hospital. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. When the Hospital makes a substantial change in the job content of an existing classification which in reality causes such classification to become a new classification, the Hospital agrees to meet with the Union if requested to permit the Union to make representation with respect to the appropriate rate of pay. If the matter is not resolved following the meeting with the Union, the matter may be referred to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Hospital. The parties further agree that the above process as provided herein shall constitute the process for Pay Equity Maintenance as required by the Pay Equity Act.
LAYOFFS AND RECALLS (a) Employees will be laid off in reverse order of seniority whenever there is a reduction of employees in the bargaining unit. The only exception to this provision is when the client requests in writing that a specific security guard be retained at their site. Guards can bump due to (1) loss of site, (2) being bumped by a senior guard, (3) client removal for non-disciplinary reasons, (4) return from approved leave of absence or (5) loss of position on a site. (b) The Company shall notify employees whose position is to be eliminated due to the loss of work at a specific site or the loss of the entire site at least five (5) working days prior to the effective date of termination of the position. Such employee will be entitled to bump junior employees at other sites in order to maintain employment and status. The company will meet with the affected employee and their Union representative as quickly as possible after notification in order to allow the employee to review options and make an informed decision where they wish to bump into. The parties will attempt to place the security guard into an alternate site where said guard will not lose any days of pay, but in no event, will the placement, or bumping take more than five (5) working days (no more than five (5) unpaid days). If an employee is not slotted into their new position within said five (5) working days, the company will provide payment in lieu of work. During the up to five (5) days waiting period, the employee will be entitled to be on top of the spare board list if they so desire. (c) The Company shall generally give notice of recall by registered mail to the last recorded address of the employee. The employee shall keep the Company informed of the employee's present address of location where he may be reached. The employee who fails to do so shall forfeit his right of recall. (d) If, within one (1) calendar day from the receipt of such notice, the employee accepts the recall, the job will be held open for one (1) calendar day from the day of the employee's acceptance. In the event that such recalled employee is employed elsewhere at the time of recall, the Company will hold the position vacant for two (2) weeks if the Company has received appropriate advance notice from its client. (e) In circumstances where the Company must fill vacant positions without delay, the Company shall give notice of recall by telephone until able to find a qualified employee who is prepared to report to work immediately. (f) If the employee declines the position, or fails to respond to the notice within one (1) calendar day from the date of receipt of the original notice, or fails to report to work within the time period outlined above, such employee shall be considered to have resigned and shall forfeit his recall rights. Should such employee be prevented from returning to work due to illness or accident he shall retain his recall rights and the Company shall be at liberty to recall another employee. The employee shall be required to show proof of such illness or accident.
Trunk Types 2.2.1 In interconnecting their networks pursuant to this Attachment, the Parties will use, as appropriate, the following separate and distinct trunk groups: 2.2.1.1 Interconnection Trunks for the transmission and routing of Reciprocal Compensation Traffic, translated LEC IntraLATA toll free service access code (e.g., 800/888/877) traffic, and IntraLATA Toll Traffic, between their respective Telephone Exchange Service Customers, Tandem Transit Traffic, and, Measured Internet Traffic, all in accordance with Sections 5 through 8 of this Attachment; 2.2.1.2 Access Toll Connecting Trunks for the transmission and routing of Exchange Access traffic, including translated InterLATA toll free service access code (e.g., 800/888/877) traffic, between Ymax Telephone Exchange Service Customers and purchasers of Switched Exchange Access Service via a Verizon access Tandem in accordance with Sections 9 through 11 of this Attachment; and 2.2.1.3 Miscellaneous Trunk Groups as mutually agreed to by the Parties, including, but not limited to: (a) choke trunks for traffic congestion and testing; and, (b) untranslated IntraLATA/InterLATA toll free service access code (e.g. 800/888/877) traffic. 2.2.2 Other types of trunk groups may be used by the Parties as provided in other Attachments to this Agreement (e.g., 911/E911 Trunks) or in other separate agreements between the Parties (e.g., directory assistance trunks, operator services trunks, BLV/BLVI trunks or trunks for 500/555 traffic). 2.2.3 In accordance with the terms of this Agreement, the Parties will deploy One-Way Interconnection Trunks (trunks with traffic going in one direction, including one-way trunks and uni-directional two-way trunks) and/or Two-Way Interconnection Trunks (trunks with traffic going in both directions). 2.2.4 Ymax shall establish, at the technically feasible Point(s) of Interconnection on Verizon’s network in a LATA, separate Interconnection Trunk group(s) between such POI(s) and each Verizon Tandem in a LATA with a subtending End Office(s) to which Ymax originates calls for Verizon to terminate. 2.2.5 In the event the volume of traffic between a Verizon End Office and a technically feasible Point of Interconnection on Verizon’s network in a LATA, which is carried by a Final Tandem Interconnection Trunk group, exceeds (a) the Centium Call Seconds (Hundred Call Seconds) busy hour equivalent of one (1) DS1 at any time; (b) 200,000 minutes of use for a single month; and/or; (c) 600 busy hour Centium Call Seconds (BHCCS) of use for a single month: (i) if One-Way Interconnection Trunks are used, the originating Party shall promptly establish new or augment existing End Office One-Way Interconnection Trunk groups between the Verizon End Office and the technically feasible Point of Interconnection on Verizon’s network; or,
New Classifications If a new classification is created within the bargaining unit, the Employer agrees to meet with the Union and negotiate a rate of pay for this new classification. If the parties cannot reach agreement, at the request of either party, the matter shall be submitted to the arbitration procedure in Article 26 of this Agreement.
FURNITURE CLASSIFICATIONS Furniture classifications include but not limited to: Cafeteria, Dormitory, Library Shelving and Library Related, Lounge, Systems (Modular), School (Classroom), Freestanding, Seating, Filing Systems and Equipment, and Technology Support.

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