C omplaints. All complaints shall be made directly to the Contractor and shall be given prompt and courteous attention. In the case of alleged missed scheduled collections, the Contractor shall investigate and, if such allegations are verified, shall arrange for the collection of the Refuse within a 24-hour period and no later than 4:30 p.m. of the next regular business day following the date notification is received. The contractor shall keep and maintain a record of all complaints received during the Term and any extended Term of this Contract.
C omplaints. Employees who feel they have been the subject of discrimination, harassment, or retaliation are encouraged to discuss such issues with their supervisor and/or manager and Human Resources business partner for local resolution. The goal of local resolution is to address and resolve problems as quickly as possible and to stop or address any inappropriate behavior. Managers and delegates will receive additional support for responding to discrimination and harassment complaints and escalate concerns to the Organizational Equity and Inclusion Joint Labor Management Committee. The Employer will investigate and use dispute resolution to review issues that can go beyond legal definitions of discrimination and harassment. This can include behavior that violates our values in treating each other with dignity and mutual respect and justice to promote a culture that fosters unity and reconciliation. Human Resources business partners will participate in additional training on the prevention and response of workplace discrimination and harassment at all levels and will provide a report to the Organizational Equity and Inclusion Joint Labor Management Committee to improve their skills and competencies.
C omplaints. 6.1. If a complaint is made about matters arising wholly or partly before the Academy opened, and all or part of that complaint was investigated by the Local Government Ombudsman under Part III of the Local Government Xxx 0000 (“Part III”), or could have been investigated under Part III if the Predecessor School had remained a maintained school, the Academy Trust:
C omplaints a) When a complaint is made against a teacher, every reasonable attempt will be made to resolve the matter informally, through discussion with the teacher against whom the complaint is made.
C omplaints. All customer ADA Complaints logged in the complaint database (see Paragraph 26); and
C omplaints. When a complaint is made to the District regarding an employee of the District and the District intends to investigate, the complaint shall be reduced to writing and presented to the employee in a timely fashion. The employee shall then have the opportunity to respond to the complaint. The requirement that a complaint be reduced to writing and presented to the employee does not apply if a law enforcement investigation is pending or if the complaint involves allegations that may amount to child abuse or criminal conduct.
