COMMITMENT TO CUSTOMER SERVICE Sample Clauses

COMMITMENT TO CUSTOMER SERVICE. The parties are committed to the ongoing improvement in customer service through productivity improvements and the adoption of best practice and continuous improvement principles, as well as efficient work practices. Work will be arranged by management to give effect to this commitment. Both the Company and employees must be responsive to the needs of individual customers and be prepared to share, weekend and public holiday work as required. Should the needs of customer necessitate a change in work methods which is not envisaged in the agreement, the parties agree to discuss arrangements appropriate to the new work requirement.
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COMMITMENT TO CUSTOMER SERVICE. ‌ The parties reaffirm their commitment to the highest standard of customer service, which is to include the manner in which School District employees interact with students, parents, members of the public, colleagues, supervisors and subordinates. The parties will consult and cooperate with respect to programming and in-service training to further these objectives.
Sample 1
COMMITMENT TO CUSTOMER SERVICE. 9.1 Council has a model and values system applicable to all staff to ensure excellence of services. The Cleaning staff should be aware of the model and values and utilise the values in their day to day work and conduct. 9.2 The Agreement provides a basis for working together to achieve improved performance and customer service, and to continually improve the quality, efficiency and productivity of the Council’s Cleaning Services. 9.3 The Agreement represents a commitment by the Council and the Cleaning Staff to provide a team approach to meet the needs of the community. 9.4 It is a term of this agreement that the Cleaning Staff may be required to work reasonable overtime to accommodate the operating requirements of the cleaning service.
Sample 1
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share any customer complaints and to address complaints and concerns promptly. b. GCA agrees to cooperate fully with any investigation of customer complaints conducted by or on behalf of DPR. Failure to cooperate with any such investigation shall constitute a breach and may result in the revocation or suspension of this MOA.
Sample 1
COMMITMENT TO CUSTOMER SERVICE. (a) The parties are committed to the ongoing improvement in customer service through productivity improvements and the adoption of best practice and continuous improvement principles, as well as efficient work practices. Work will be arranged by management to give effect to this commitment. (b) Both the Company and employees must be responsive to the needs of individual customers and be prepared to share shift, weekend and public holiday work as required. (c) Should the needs of customer necessitate a change in work methods which are not envisaged in the agreement, the parties agree to negotiate and implement arrangements appropriate to the work requirement. Where such work is required to be performed, preference will be given to Company employees engaged under this agreement.
Sample 1
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share data on any customer satisfaction surveys. b. AAC Boosters Board agree to cooperate fully with any investigation of customer complaints conducted by or on behalf of DPR and in accordance with the County/APS MOA for Use of Pools. Failure to cooperate with any such investigation shall constitute a breach and may result in the revocation or suspension of this MOA.
Sample 1

Related to COMMITMENT TO CUSTOMER SERVICE

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Interconnection Customer Provided Services The services provided by Interconnection Customer under this LGIA are set forth in Article 9.6 and Article 13.5. 1. Interconnection Customer shall be paid for such services in accordance with Article 11.6.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Interconnection Customer Compensation If the CAISO requests or directs the Interconnection Customer to provide a service pursuant to Articles 9.6.3 (Payment for Reactive Power) or 13.5.1 of this LGIA, the CAISO shall compensate the Interconnection Customer in accordance with the CAISO Tariff.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Customer Cooperation 3.2.1. Customer shall provide and make available all Customer personnel as may be further addressed in an applicable Order Form or that SAP reasonably requires in connection with performance of the Services. 3.2.2. Customer shall appoint a contact person with the authority to make decisions and to supply SAP with any necessary or relevant information expeditiously.

  • License to Customer Vendor grants to Customer, a perpetual, irrevocable, royalty free license, solely for the Customer’s internal business purposes, to use, copy, modify, display, perform (by any means), transmit and prepare derivative works of any Vendor IP embodied in or delivered to Customer in conjunction with the Work Product. The foregoing license includes the right to sublicense third parties, solely for the purpose of engaging such third parties to assist or carryout Customer’s internal business use of the Work Product. Except for the preceding license, all rights in Vendor IP remain in Vendor.

  • Provider Services Charges for the following Services when ordered by a Physician for the treatment of an Injury or Illness.

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are described in the SLA.

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