COMMITMENT TO CUSTOMER SERVICE Sample Clauses
COMMITMENT TO CUSTOMER SERVICE. The parties are committed to the ongoing improvement in customer service through productivity improvements and the adoption of best practice and continuous improvement principles, as well as efficient work practices. Work will be arranged by management to give effect to this commitment. Both the Company and employees must be responsive to the needs of individual customers and be prepared to share, weekend and public holiday work as required. Should the needs of customer necessitate a change in work methods which is not envisaged in the agreement, the parties agree to discuss arrangements appropriate to the new work requirement.
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share data on customer satisfaction and any customer complaints and to address complaints and concerns promptly.
b. GLC agrees to cooperate fully with any investigation of customer complaints conducted by or on behalf of DPR. Failure to cooperate with any such investigation shall constitute a breach and may result in the revocation or suspension of this MOA.
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share any customer feedback or satisfaction surveys.
b. The parties agree to cooperate fully with any investigation of customer complaints.
COMMITMENT TO CUSTOMER SERVICE. The parties reaffirm their commitment to the highest standard of customer service, which is to include the manner in which School District employees interact with students, parents, members of the public, colleagues, supervisors and subordinates. The parties will consult and cooperate with respect to programming and in-service training to further these objectives.
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share data on any customer satisfaction surveys.
b. AAC Boosters Board agree to cooperate fully with any investigation of customer complaints conducted by or on behalf of DPR and in accordance with the County/APS MOA for Use of Pools. Failure to cooperate with any such investigation shall constitute a breach and may result in the revocation or suspension of this MOA.
COMMITMENT TO CUSTOMER SERVICE. 9.1 Council has a model and values system applicable to all staff to ensure excellence of services. The Cleaning staff should be aware of the model and values and utilise the values in their day to day work and conduct.
9.2 The Agreement provides a basis for working together to achieve improved performance and customer service, and to continually improve the quality, efficiency and productivity of the Council’s Cleaning Services.
9.3 The Agreement represents a commitment by the Council and the Cleaning Staff to provide a team approach to meet the needs of the community.
9.4 It is a term of this agreement that the Cleaning Staff may be required to work reasonable overtime to accommodate the operating requirements of the cleaning service.
COMMITMENT TO CUSTOMER SERVICE. (a) The parties are committed to the ongoing improvement in customer service through productivity improvements and the adoption of best practice and continuous improvement principles, as well as efficient work practices. Work will be arranged by management to give effect to this commitment.
(b) Both the Company and employees must be responsive to the needs of individual customers and be prepared to share shift, weekend and public holiday work as required.
(c) Should the needs of customer necessitate a change in work methods which are not envisaged in the agreement, the parties agree to negotiate and implement arrangements appropriate to the work requirement. Where such work is required to be performed, preference will be given to Company employees engaged under this agreement.
COMMITMENT TO CUSTOMER SERVICE a. The parties agree to share data on any customer feedback or satisfaction surveys.
b. AAPA agrees to cooperate fully with any investigation of customer complaints conducted by or on behalf of DPR. Failure to cooperate with any such investigation shall constitute a breach and may result in the revocation or suspension of this MOA.