Complaints Procedure and Compensation Sample Clauses

Complaints Procedure and Compensation. 19.1 If You have a complaint, You can contact Us via phone, email or in writing as follows: For the attention of Foresight Investor Relations Foresight Group LLP The Shard, 00 Xxxxxx Xxxxxx Xxxxxx Xxxxxx XX0 0XX 020 3667 8181 xxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xx. 19.2 Complaints that We are unable to settle may be referred to the Financial Ombudsman Service, which is an independent service set up to resolve disputes between customers and businesses providing financial services. The Financial Ombudsman Service can be contacted at: Exchange Tower, Harbour Exchange, London E14 9SR. Further information can be found at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx. Only complainants that are ‘retail’ clients or professional clients that are acting outside the course of their profession, trade or business will be eligible to refer their complaints to the Financial Ombudsman Service. 19.3 Foresight is covered by the Financial Services Compensation Scheme as referred to in clause 2.6 of this Customer Agreement.
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Complaints Procedure and Compensation. 19.1 If You have a complaint, You can contact Us via phone, email or in writing as follows: For the attention of The Shard, 00 Xxxxxx Xxxxxx Xxxxxx Xxxxxx XX0 0XX 020 3667 8181 xxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xx. 19.2 Complaints that We are unable to settle may be referred to the Financial Ombudsman Service, which is an independent service set up to resolve disputes between customers and businesses providing financial services. The Financial Ombudsman Service can be contacted at: Exchange Tower, Harbour Exchange, London E14 9SR. Further information can be found at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx. Only complainants that are ‘retail’ clients or professional clients that are acting outside the course of their profession, trade or business will be eligible to refer their complaints to the Financial Ombudsman Service. 19.3 Foresight is covered by the Financial Services Compensation Scheme as referred to in clause 2.6 of this Customer Agreement.
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Complaints Procedure and Compensation. 20.1 Should you have any complaints regarding our service you should put your concerns in writing to our Chief Executive, setting out the details of your complaint, to the following email address: xxxxxxxxxx@xxxxxxxxxxxx.xxx. You may also contact us using other contact information provided on the Platform and our website. 20.2 We will immediately carry out an independent investigation of your complaint and will provide a written response. If we cannot resolve your complaint within three (3) Business Days, we will refer your complaint to our principal firm, Resolution Compliance Limited, to complete and communicate the outcome of the investigation to you. We will aim to respond within fourteen (14) days of receipt of your written complaint with our final response. If you are not happy with the outcome of your complaint you may be entitled to refer it to the UK Financial Ombudsman Service. Further information is available from the UK Financial Ombudsman Service at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx or by calling 0000 000 0000. 20.3 We are covered by the FSCS. If we cease trading or are declared to be in default and cannot meet our obligations to you, you may be entitled to compensation from the FSCS up to a maximum of eighty five thousand pounds Sterling (£85,000) (or such other value covered from time to time by the FSCS) for investment claims. Further information about the FSCS (including the amounts covered and your potential eligibility to claim) is available at xxx.xxxx.xxx.xx or by calling 0000 000 0000.
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Complaints Procedure and Compensation. 19.1 If You have a complaint, You can contact Us via phone, email or in writing as follows: For the attention of Foresight Investor Relations Foresight Group LLP The Shard, 00 Xxxxxx Xxxxxx Xxxxxx Xxxxxx XX0 0XX 020 3667 8181 xxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xx 19.2 Complaints that We are unable to settle may be referred to the Financial Ombudsman Service, which is an independent service set up to resolve disputes between customers and businesses providing financial services. 19.3 Foresight is covered by the Financial Services Compensation Scheme as referred to in clause 2.6 of this Customer Agreement.
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Complaints Procedure and Compensation. As an FCA regulated firm, we have a complaints procedure in place which requires us to deal fairly with any complaint we receive. If you have a complaint, you should write to the Triple Point Compliance Officer, who will acknowledge receipt of your letter, investigate the circumstances and report back to you.
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Complaints Procedure and Compensation. 20.1 Any complaints or concerns regarding our service should be set out in writing stating the detail of the complaint, to the following email address: xxxxx@xxxxxxxxxxx.xx.xx or via the contact information provided on our Platform or website. 20.2 Upon receipt of a complaint, we will immediately carry out an independent investigation of your complaint and will provide a written response. We will aim to respond within fourteen (14) days of receipt of your written complaint with our final response. If we cannot resolve your complaint, we will refer your complaint to our principal firm, Risksave Technologies Limited, to complete and communicate the outcome of the investigation to you. 20.3 If you are not happy with the outcome of your complaint you may be entitled to refer it to the UK Financial Ombudsman Service. Further information is available from the UK Financial Ombudsman Service at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx or by calling 0000 000 0000. 20.4 Under our authorisation, we are covered by the FSCS. If we cease trading or are declared to be in default and cannot meet our obligations to you, you may be entitled to compensation from the FSCS up to a maximum of eighty-five thousand pounds Sterling (£85,000) (or such other value covered from time to time by the FSCS) for investment claims. Further information about the FSCS (including the amounts covered and your potential eligibility to claim) is available at xxx.xxxx.xxx.xx or by calling 0000 000 0000.
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Complaints Procedure and Compensation. 31.1. If you have any complaints in relation to our Services, you can notify us using any of the following methods: 31.1.1. by following the complaints procedure made available via the Platform; or 31.1.2. by following the complaints procedure set out on the Sidekick website. 31.2. Upon receipt of your complaint, we will provide you with a prompt written acknowledgement of receipt of your complaint. 31.3. We will carry out an investigation of your complaint and will provide a written response within three Business Days of the day on which your complaint was initially received, unless your complaint cannot be resolved in this period. If we cannot resolve your complaint within three Business Days of initial receipt, we will provide a written response within four weeks of initial receipt of your written complaint to keep you informed about progress. 31.4. Notwithstanding clause 31.3, we will communicate the outcome of your complaint no later than eight weeks after the initial receipt of your written complaint. 31.5. If you are not happy with the resolution of your complaint, you may be entitled to refer it to the UK Financial Ombudsman Service. Further information can be found at www.financial- xxxxxxxxx.xxx.xx or by calling 0000 000 0000. 31.6. We are covered by the FSCS for certain Services, which means that in the event that we cease trading or are declared to be in default and cannot meet our obligations to you, you may be entitled to compensation from the FSCS up to a maximum of eighty-five thousand pounds sterling (£85,000) (or such other value covered from time to time by the FSCS) for investment claims. Further information about the FSCS (including the amounts covered and your potential eligibility to claim) is available at xxx.xxxx.xxx.xx or by calling 0000 000 0000. 31.7. The Investment Custodian safeguards your money and Investments as part of your Third- Party Agreement with them – the equivalent scheme to FSCS in the US is called SIPC which protects capital up to the value of $500,000 regardless of where the customer of the firm is located. 31.8. If you are unhappy with the services received by any of the Third-Party Service Providers with whom you have a Third-Party Agreement in place, you must send your complaint to the relevant Third-Party Service Provider at the address set out in the Third-Party Service Agreement. They may operate a complaints process which is different in nature to Sidekick’s. 31.9. Any electronic money you hold with your E...
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Complaints Procedure and Compensation. 3.1 The Subadviser operates a written procedure in accordance with FCA Rules for the consideration of complaints from its Clients. 3.2 Any complaints should be referred to the compliance officer of the Subadviser. 3.3 The Adviser acknowledges that neither it nor the Trust nor the Fund has the right to complain to the UK Financial Ombudsman Service by reason of their status as a Professional Client under the FCA Rules. 3.4 FCA-regulated business conducted by the Subadviser pursuant to the Agreement is covered by the UK Financial Services Compensation Scheme to the extent that the Trust is an Eligible Claimant. The Financial Services Compensation Scheme compensates eligible claimants for losses suffered as a result of the inability of an FCA-regulated firm to pay monies due, or satisfy obligations owed, to them (typically as a result of the firm's insolvency). However, as an open-end management investment company under the Investment Company Act of 1940, as amended (being a collective investment scheme for UK regulatory purposes) the Trust is not an eligible claimant. Accordingly, the Trust does not have the right to make claims as an eligible claimant for compensation under the Financial Services Compensation Scheme in respect of any inability of the Subadviser to satisfy a claim made against it. However, it is possible that, depending on the specific services provided to the Adviser for the benefit of the Trust, the trustees might (acting on behalf of the Trust), in some circumstances, have the right to make a claim for compensation under the Financial Services Compensation Scheme in respect of an inability of the Subadviser to satisfy a claim made against it by the Trust.
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Related to Complaints Procedure and Compensation

  • Complaints and Compensation If you have a complaint of any kind, please be sure to let us know. We will do our utmost to resolve the issue. You can put your complaint in writing to us at:

  • Services and Compensation Consultant shall perform the services described in Exhibit A (the “Services”) for the Company (or its designee), and the Company agrees to pay Consultant the compensation described in Exhibit A for Consultant’s performance of the Services.

  • Employment and Compensation The following terms and conditions will govern the Executive’s employment with the Company throughout the Term.

  • Expropriation and Compensation An action or a series of related actions by a Member State cannot constitute an expropriation unless it interferes with a tangible or intangible property right or property interest in a covered investment.

  • Compensation and Billing 6.1 The PHYSICIAN shall seek payment only from EGID for the provision of medical services except as provided in paragraphs 6.3, 6.4 and 6.

  • COMPENSATION OF ULTIMUS The Trust, on behalf of each Fund, shall pay for the services to be provided by Ultimus under this Agreement in accordance with, and in the manner set forth in, Schedule B attached hereto, as such Schedule may be amended from time to time. If this Agreement becomes effective subsequent to the first day of a month or terminates before the last day of a month, Ultimus’ compensation for that part of the month in which the Agreement is in effect shall be prorated in a manner consistent with the calculation of the fees as set forth above. Payment of Ultimus’ compensation for the preceding month shall be made promptly.

  • Fees and Compensation Managers and Officers may receive such compensation and fees, if any, for their services, and such reimbursement for expenses, as may be determined by resolution of the Board.

  • WAGES AND COMPENSATION Section 1:

  • ’ Compensation Insurance and Disability Benefits Requirements New York State Workers’ Compensation Law (WCL) §57 & §220 requires the heads of all municipal and state entities to ensure that businesses applying for permits, licenses or contracts, document that they have appropriate workers’ compensation and disability benefits insurance coverage. These requirements apply to both original contracts and renewals, whether the governmental agency is having the work done or is simply issuing the permit, license or contract. Failure to provide proof of such coverage or a legal exemption will result in a rejection of a Vendor Submission or renewal. A Vendor may not be awarded a Contract unless proof of workers’ compensation and disability insurance is provided to OGS. 1. Proof of Compliance with Workers’ Compensation Coverage Requirements: An XXXXX form (certificate of insurance) is NOT acceptable proof of workers’ compensation coverage. In order to provide proof of compliance with the requirements of the Workers’ Compensation Law pertaining to workers’ compensation coverage, a Vendor/Contractor shall: a) Be legally exempt from obtaining Workers’ Compensation insurance coverage; or b) Obtain such coverage from an insurance carrier; or c) Be a Workers’ Compensation Board-approved self-insured employer or participate in an authorized self-insurance plan. A Vendor seeking to enter into a Contract with the State of New York shall provide one of the following forms to OGS at the time of Vendor Submission, and thereafter, within three (3) days of request: a) Form CE-200, Certificate of Attestation for New York Entities With No Employees and Certain Out of State Entities, That New York State Workers’ Compensation and/or Disability Benefits Insurance Coverage is Not Required, which is available on the Workers’ Compensation Board’s website (xxx.xxx.xx.xxx); (Reference applicable Solicitation and Group #s on the form.); b) Certificate of Workers’ Compensation Insurance: i) Form C-105.2 (9/07) if coverage is provided by the Vendor/Contractor’s insurance carrier, the Vendor/Contractor must request that its insurance carrier send this form to OGS, or ii) Form U-26.3 if coverage is provided by the State Insurance Fund, the Vendor/Contractor must request that the State Insurance Fund send this form to OGS; c) Form SI-12, Certificate of Workers’ Compensation Self-Insurance available from the New York State Workers’ Compensation Board’s Self-Insurance Office; or d) Form GSI-105.2, Certificate of Participation in Workers’ Compensation Group Self-Insurance available from the Vendor/Contractor’s Group Self-Insurance Administrator.

  • REFUND OF UNEARNED COMPENSATION The Party of the Second Part agrees to refund the Party of the First Part any compensation received for which no services were rendered. TERMINATION: This contract may be terminated by either party pursuant to law. OTHER CONDITIONS: Any subsequent contracts shall supersede the provisions of this contract. PARTIES: The Fort Xxxxx School District 100, Party of the First Part, and XXXXX XXXXX XXXXX Party of the Second Part, agree as follows:

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