Compliments and Complaints Sample Clauses

Compliments and Complaints. 1.5 We are always trying to improve the services we provide so please let us know if there is anything we can do to improve them.
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Compliments and Complaints. 9.1 You have the right to comment, complain and compliment about the operation of this agreement using our complaints procedure (a copy of which will be provided on request). However, this procedure cannot be used for problems you may have with your employees or agencies that you contract with.
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Compliments and Complaints. (a) You are entitled to tell Us what You think without fear of reprisal. PRIVATE AND CONFIDENTIAL
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Compliments and Complaints. If you would like to make an informal complaint, please inform: the Young People Befriending Service Coordinator or
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Compliments and Complaints. Please email xxxxxx@xxxxxxxxxxxxxxxxxx.xxx.xx to organise a time to talk. 7 June 2021 – AA edit MAPPING: Agreement Between: Name: Address: Name: Address: (collectively, the “Participants”) And Name: Address: (the “Mapper”) Definitions: Mapping – see nutshell above Adviser means a legal adviser or support person for a Participant. The Dispute is the issue between the participants as described in Annexure A. The Mediation is all steps taken to attempt to resolve the Dispute by mediation whether before or after the execution of this agreement. Mapper is the term given to a mediator who has an additional role to provide expertise and input in a non-binding way (clause 3). Appointment and functions of the Mapper [Mediator with an extra role]
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Compliments and Complaints. We operate a compliments, suggestions and complaints system which allows you to bring to our attention any concerns or comments you may have about the service you receive from Jo’s Cervical Cancer Trust. Should you wish to make a suggestion or raise a concern or complaint, please contact us at xxxxxxx@xxxxxxxx.xxx.xx or call on 000 0000 0000. Diversity At Jo’s Cervical Cancer Trust we believe that everyone should have equal chances in life no matter what their ability, ethnicity, gender, religious beliefs, sexuality, circumstances or life experiences may be. • We want to make sure that our services and support are available to everyone and that they are used by people from different communities. • We value difference and want to recruit and retain a diverse workforce to increase the range of skills and talents in Jo’s Cervical Cancer Trust. This makes us stronger as an organisation. If you have any specific requirements in relation to your religion, culture or ethnicity, we will endeavour to meet those needs. Review of the Service To ensure that you receive a high quality service, the Head of Support Services for Jo’s Cervical Cancer Trust may request to attend a session with you however you are within your rights to decline without prejudice. Safeguarding Vulnerable Adults Policy We operate a protection of vulnerable adults policy and our Support Service Advisor has been DBS checked. Any accusations of abuse will be taken seriously. For a copy of our safeguarding vulnerable adults policy please email xxxxxxx@xxxxxxxx.xxx.xx. Data Protection Agreement In order for us to run our services, including the 1:1 Support Service, we collect personal and sensitive data. This information is managed separately to other data provided to the charity, stored confidentially and only accessed by trained staff. We collect this information to enable us to monitor the service, improve it and provide additional support to those who request it. We may also use anonymised data as part of our research, policy or campaigning work. Our Privacy Policy is available online at xxxxxxxx.xxx.xx/xxxxxxx-xxxxxx.
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Compliments and Complaints. If you have any comments, compliments or complaints, please contact the Cluster Targeted Service Leader (TSL) Xxxx Xxxxxxxx on 0113 3876352 Further details on the complaints procedure can be found at xxxx://xxx.xxxxxxxxxxxxxxx.xx.xx The JESS Cluster The JESS Cluster Family Support Team Your Worker Name: Email address: Mobile: Office: 0000 000 0000 Working Days: Best times to contact: The JESS Cluster The JESS Cluster Working with families and communities to promote positive and sustainable futures Information for Parents and Carers Next Steps… Who do you want to lead the Early Help? Date of your first Early Help Meeting: Date of your first session with your FSW? Working with families and communities to promote positive and sustainable futures Please visit our website! xxxxx://xxxxxxxxxxx.xxx/ Please speak to your pastoral worker in school to discuss a request for support from the Cluster Family Support Team. Sept ‘19 Improving self-esteem and confidence Support to manage emotional regulation and improve emotional intelligence (understanding feelings and how they impact on self and others) Support in decision making and advocating for children and involving children in their family’s Early Help Plan process Useful signposting and support to access other services for specific needs – referrals can be made to our commissioned therapeutic services (Impact North, Barca Leeds) We can also support with advocacy for families where necessary or when faced with a range of difficult issues, for example: Housing issues Anti-social behaviour Domestic violence Drug and alcohol misuse Child sexual exploitation Self-harm Social, emotional mental health (SEMH) Risk and vulnerability work Routines and boundaries Behaviour management strategies Healthy relationships Supporting quality family time Consequences and rewards Engaging with school Attending appointments Benefits and budgeting advice Supporting children with SEN needs Please speak to your pastoral worker in school about a referral into the JESS Cluster.
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Compliments and Complaints. The Provider shall have a complaints and compliments policy and procedure which is clearly publicised and easily accessible to Service Users and their representatives. The Provider will develop their policies and procedure in line with guidance from the Local Government Ombudsman (LGO) and ensure Service Users are aware of the pathway for contacting the LGO. The Provider will be committed to resolving all complaints in a timely manner and in a way that does not disadvantage the Service User. The Provider shall ensure that the Council is notified immediately of any serious complaint, allegation, or serious Services failures.
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Related to Compliments and Complaints

  • Questions and Complaints If you have a concern or complaint about your treatment or about your billing statement, please talk to us about it. We will take your criticism seriously and respond respectfully. If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact us at 720.324-8781. If you believe that your privacy rights have been violated and wish to file a complaint with us, you may send your written complaint to: Xxxxx X. Xxxxxx, Ph.D. Enrich Relationship Center of Colorado 0000 Xxxx Xxxxxxx Xxxxxx, Xxxxx 000 Centennial, CO 80112 You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. We can provide you with the appropriate address upon request. You have specific rights under the Privacy Rule. We will not retaliate against you for exercising your right to file a complaint. We reserve the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain. A FINAL WORD The therapeutic relationship is a very personal and individualized partnership. We want to know what you find helpful and what, if anything, may be getting in the way. We want you to feel free to share with us what we can do to help. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ITS TERMS AND SERVES AS AN ACKNOWLEDGEMENT THAT YOU HAVE RECEIVED THE HIPAA NOTICE DESCRIBED ABOVE. Signature: Date:

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • COMPLAINTS AND INVESTIGATIONS 1. This article applies to complaints or allegations made externally and not from normal supervisory activities.

  • Client Complaints The Operator and AHS shall promptly inform the other party of any material complaints, concerns or grievances made to or against the Operator with respect to the Services. The Operator acknowledges that AHS is required to establish and maintain a patient concerns resolution process in accordance with the Patient Concerns Resolution Process Regulation (AR 124/2006) and that AHS has been advised by the Office of the Alberta Ombudsman that all contracted service providers are also required to have a patient concerns resolution process in place. The Operator shall comply with the Patient Concerns Resolution Process in Schedule “D”, Appendix 5.

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Grievance on Layoffs and Recalls Grievances concerning layoffs and recalls shall be initiated at Step 2 of the grievance procedure.

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