CONTRACTING BODY SATISFACTION MONITORING Sample Clauses

CONTRACTING BODY SATISFACTION MONITORING. 18.1 The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include:
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CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of Services (including the way in which the Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of the Ordered Services; monitoring the compliance by the Supplier with this Framework Agreement; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority and any Other Contracting Body shall be entitled, but not obliged, to use the results of the Contracting Body Satisfaction Survey to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier. CONFIDENTIALITY Except to the extent set out in this Clause 19 or where disclosure is expressly permitted elsewhere in this Framework Agreement, each Party shall: treat all Confidential Information belonging to the other Party as confidential and safeguard it accordingly; and not disclose any Confidential Information belonging to the other Party to any other person without the prior written consent of the other Party, except to such persons and to such extent as may be necessary for the performance of this Framework Agreement or except where disclosure is otherwise expressly permitted by the provisions of this Framework Agreement. The Supplier shall take all necessary precautions to ensure that all Authority’s Confidential Information obtained under or in connection with this Framework Agreement: is given only to the Supplier’s Staff engaged to advise it in connection with this Framework Agreement as is strictly necessary for the performance of this Framework Agreement; and is treated as confidential and not disclosed (without prior Approval) or used by any Supplier’s Staff otherwise than for the purposes of this Framework Agreement. The Supplier shall ensure that the Supplier Staff are aware of the Supplier's confidentiality obligations under this Framework Agreement and shall use its best endeavours to ensure that the Supplier Staff comply with the Supplier's confidentiality obligations under this Framework Agreement. At the written request of the Authority (which shall not be made unreasonably), the Supplier shall procure th...
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CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of G-Cloud Services (including the way in which the said services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those services; monitoring the compliance by the Supplier with the terms of its Tender and of its Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority shall be entitled to include the results of Contracting Body Satisfaction Surveys in the Catalogue of G-Cloud Services and any Other Contracting Body shall be entitled, but not obliged, to use those results to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier.
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CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body Satisfaction Survey the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of Services (including the way in which the said Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those Services; monitoring the compliance by the Supplier with the terms of its Tender and of its Service Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. PUBLICITY, BRANDING, MEDIA AND OFFICIAL ENQUIRIES The Supplier shall at all times during the Term on written demand indemnify the Authority and keep the Authority fully indemnified against all Losses, incurred by, awarded against or agreed to be paid by the Authority arising out of any claim or infringement or alleged infringement (including the defence of such infringement or alleged infringement) resulting from the Supplier’s use of the Authority’s logo.
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CONTRACTING BODY SATISFACTION MONITORING. The Authority may undertake (or procure the undertaking of) a Contracting Body satisfaction survey (“Contracting Body Satisfaction Survey”) the purpose of which shall include:- assessing the level of satisfaction among Contracting Bodies with the Services (including the way in which the Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the Services; monitoring the compliance by the Service Provider with the Statements of Work; such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority and any Other Contracting Body shall be entitled to, but not obliged, to use the results of the Contracting Body Satisfaction Survey to make decisions under or in relation to this Framework Agreement, the Call-off Contracts and any other contract between the Contracting Body and the Service Provider.
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CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey (a "Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among some or all Contracting Bodies with the Ordered Services (including the way in which the Ordered Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of the Ordered Services; monitoring the compliance by the Supplier with this Framework Agreement and any Call-Off Agreements; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority and the Contracting Bodies shall be entitled, but not obliged, to use the results of any Contracting Body Satisfaction Survey to make decisions under or in relation to this Framework Agreement and any Call-Off Agreements.
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Related to CONTRACTING BODY SATISFACTION MONITORING

  • Project Monitoring The Developer shall provide regular status reports to the NYISO in accordance with the monitoring requirements set forth in the Development Schedule, the Public Policy Transmission Planning Process Manual and Attachment Y of the OATT.

  • Contract Monitoring The criminal background checks required by this rule shall be national in scope, and must be conducted at least once every three (3) years. Contractor shall make the criminal background checks required by Paragraph IV.G.1 available for inspection and copying by DRS personnel upon request of DRS.

  • Client Satisfaction To the best of your knowledge, have any Clients treated in your Facility under the AHS Agreement experienced any unplanned hospital admissions or emergency room visits? Yes No If yes, please provide a summary (including Client PHN and reason for admission) as per requirements in Schedule D Reporting Requirements Annual Reporting Template (Continued) Unplanned Hospital Admissions and/or Emergency Room visits Annual Reporting Template (Continued) Complication rates (including nosocomial infections and major surgical complications): Please provide the following: Intra-operatively Postoperatively Procedure Type Procedure Type Change of Ownership or Control Confirm that there has not been any change of ownership or control of your Facility since this Agreement with AHS was originally signed? Confirmed 

  • Program Monitoring The Contractor will make all records and documents required under this Agreement as outlined here, in OEC Policies and NHECC Policies available to the SRO or its designee, the SR Fiscal Officer or their designee and the OEC. Scheduled monitoring visits will take place twice a year. The SRO and OEC reserve the right to make unannounced visits.

  • Performance Monitoring A. Performance Monitoring of Subrecipient by County, State of California and/or HUD shall consist of requested and/or required written reporting, as well as onsite monitoring by County, State of California or HUD representatives.

  • Supervisory Control and Data Acquisition (SCADA) Capability The wind plant shall provide SCADA capability to transmit data and receive instructions from the ISO and/or the Connecting Transmission Owner for the Transmission District to which the wind generating plant will be interconnected, as applicable, to protect system reliability. The Connecting Transmission Owner for the Transmission District to which the wind generating plant will be interconnected and the wind plant Developer shall determine what SCADA information is essential for the proposed wind plant, taking into account the size of the plant and its characteristics, location, and importance in maintaining generation resource adequacy and transmission system reliability in its area.

  • Account Monitoring Merchant acknowledges that Servicer will monitor Merchant’s daily deposit activity. Servicer may upon reasonable grounds suspend disbursement of Merchant's funds for any reasonable period of time required to investigate suspicious or unusual deposit activity. Servicer will make good faith efforts to notify Merchant promptly following suspension. Servicer is not liable to Merchant for any loss, either direct or indirect, which Merchant may attribute to any suspension of funds disbursement.

  • Service Monitoring Customer gives express consent for Vodafone to monitor Customer’s use of the Service (and disclose and otherwise use the information obtained) only to: (a) the extent allowed by Applicable Law; (b) comply with Applicable Law; (c) protect the Network from misuse; (d) protect the integrity of the public internet and/or Vodafone’s systems and Networks; (e) the extent necessary to determine if Customer has breached any conditions or restrictions on use of the Service; (f) provide the Service; and/or (g) take other actions agreed or requested by Customer.

  • System Monitoring to ensure safe and continuous operation, the Customer must monitor key services and resource use as recommended by Deswik, and provide Deswik with details of monitoring and any relevant alerts as needed. Services to be monitors include, without limitation, disk space, CPU usage, memory usage, database connectivity, and network utilization.

  • Call monitoring We may occasionally monitor and record calls made to or by us relating to customer services and telemarketing calls made by us, for the purpose of training and improving customer care services, including complaint handling. We and/or our suppliers may also record 999 and 112 calls.

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