Enhanced Support Sample Clauses

Enhanced Support. Enhanced Support services will be provided substantially as described in the description of services available at xxxx://xxx.xxxxxx.xxx. In addition to the terms in Section 5.4, the following shall apply: 5.5.1. Aspose shall use reasonable efforts to solve problems identified by You; however, Aspose does not warrant that it will solve any particular problem in a given timescale, or at all. 5.5.2. Enhanced Support packages are subject to fair use policies as described on the Enhanced Support product descriptions.
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Enhanced Support. Enhanced support offerings and services (“Premium Support”) are available as set forth in Schedule B for additional cost.
Sample 1Sample 2Sample 3
Enhanced Support. Response Time: Bonterra guarantees a response time of 6 hours for customer inquiries during support hours. Response time begins when the support request is received by Xxxxxxxx and ends when a qualified response is provided. • Support Availability: Customers can access support through the above-mentioned contact channels during the specified support hours. • Support Scope: Enhanced Support includes technical support for software installation, configuration, and troubleshooting. Bonterra does not guarantee resolution times under this package.
Sample 1
Enhanced Support. Certain support Services (such as expedited or "priority" support) may be purchased by the Customer under an Order, and, in such event, the terms and conditions of such Support Services, and associated fees, shall be as described in the applicable Order.
Sample 1
Enhanced Support. The Providers Agreement is a contractual agreement between the authority and providers of childcare. It outlines the expectations for funded providers of childcare. It champions the rights of children to access their free entitlement without barriers in order to receive high quality childcare, which is safe and accessible to all children, especially the most vulnerable and those with SEND. The authority will therefore challenge any settings where poor practice is evident and/or additional support is required, examples of evidence include, however not limited to; ✓ judged less than good by Ofsted ✓ the setting is new and has not yet been inspected ✓ setting self refers and identifies that they require additional support ✓ evidence of untimely and/or poor quality safeguarding referrals ✓ inconsistent paperwork prevents access to support services and/or grants ✓ there is poor communication and engagement, especially in regard to safeguarding, vulnerable children and/or children with SEND ✓ persistent and/or concerning complaints are raised ✓ invoices that show non- voluntary charges, unreasonable deposits/ registration fees/top up fees ✓ parents experience enforced breaks in their childcare offer ✓ discrimination against any child accessing a childcare place and their entitlements ✓ financial concerns ✓ whistleblowing If concerns breach the terms outlined in this agreement the authority reserves the right to withdraw funding and/or contact Ofsted or other regulatory bodies. In order to plan actions and any associated work the authority operates an enhanced support process During each meeting officers will: • consider progress, any concerns/complaints raised about the setting and decides actions • consider, review and monitor the support for settings judged less than good by Ofsted • consider the offer of targeted support for settings referring themselves for additional support • plan next steps If the authority considers a setting requires additional support and/or a setting have self-referred the next steps are (however not all may be implemented): • initial discussions take place between the providers (the people/persons legally responsible for the setting and for ensuring adherence to the terms of this agreement) • an Enhanced Support Plan will be agree • an Enhanced Support letter, detailing the concerns, expected actions with timescales is sent to the provider/legal persons, if the concerns persist • the authority will work with the providers/legal perso...
Sample 1

Related to Enhanced Support

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she: a. is not under any obligation to pay child support; or b. is under such an obligation and is in good standing with respect to that obligation; or c. has agreed to a payment plan with the Vermont Office of Child Support Services and is in full compliance with that plan. Party makes this statement with regard to support owed to any and all children residing in Vermont. In addition, if the Party is a resident of Vermont, Party makes this statement with regard to support owed to any and all children residing in any other state or territory of the United States.

  • Support During the term of this Addendum, State Street agrees to provide the support services set out in Attachment D to this Addendum.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • CLAIMS SUPPORT The Board shall complete and submit the Trust Plan Administrator’s Waiver of Life Insurance Premium Plan Administrator Statement to the Trust Plan Administrator for life waiver claims when the Trust Plan Administrator does not administer and adjudicate the LTD benefits.

  • Account Access Electronic Check Transactions may only be made from your checking account.

  • Services and Support 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software and Services on a monthly or annual basis, you shall receive as part of your active Subscription, so long as Intuit is receiving the applicable payment from you: (i) access to the features of the Software subscribed to by you; (ii) Updates and Enhancements; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but you will not be entitled to any refunds if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreement, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Software. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a Subscription, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and (ii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

  • Administrative Support Employee shall be provided with office space and administrative support.

  • Administrative Support Services Fees Within forty-five (45) days of the end of each calendar quarter or at such other period as deemed appropriate by the Distributor, the Fund will make payments in the aggregate amount of up to 0.25% on an annual basis of the average during the period of the aggregate net asset value of the Shares computed as of the close of each business day (the “Service Fee”). Such Service Fee payments received from the Fund will compensate the Distributor for providing administrative support services with respect to Accounts. The administrative support services in connection with Accounts may include, but shall not be limited to, the administrative support services that a Recipient may render as described in Section 3(b)(i) below.

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

  • Union Access The Union shall have reasonable access to all work locations to verify that the terms and conditions of this Agreement are being carried out and for the purpose of conferring with employees, provided that access shall be subject to such rules and regulations immediately below, as well as to such rules and regulations as may be agreed to by the department and the union. Union access to work locations will not disrupt or interfere with a department’s mission and services or involve any political activities.

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