Hosted Application Services Sample Clauses

Hosted Application Services are provided as network-based Services and each charged for on a monthly subscription basis. i2i provides the Facility, Network Environment, Computing Environment (including the server, the server operating system (“OS”), software, software maintenance, monitoring (for calculating availability only), testing and deployment of OS software patches, bug fixes, service packs, and version upgrades, and monitors and manages user accounts according to the provisions set forth in this SLA. Account Administration - i2i provides account administration for each of the i2i Hosted Application Services. The Customer’s individual users are entirely responsible for maintaining the confidentiality of their passwords and account. Furthermore, the Customer’s individual users are entirely responsible for any and all activities that occur under the Customer’s individual user’s accounts. The Customer agrees to notify i2i immediately of any unauthorized use of their account or any other breach of security. i2i will not be liable for any loss that the Customer may incur as a result of someone else using their individual user’s password or account, either with or without the Customer’s or the Customer’s individual user’s knowledge. However, the Customer could be held liable for losses incurred by i2i or another party due to someone else using the Customer’s individual user’s account. Inactive/De-activated Account Policy - Accounts that have been inactivated or disabled, either by the Customer’s individual users contacting i2i and requesting the account be terminated, or by i2i’s account service team due to delinquent payment or otherwise, may be permanently deleted seven (7) days after the date of account termination unless the Customer agrees to pay i2i’s applicable maintenance fee for the inactive accounts. Base Configuration - The Customer will receive services for the base installation and configuration of the application (Hosted SharePoint and CRM Services). Customization/development beyond the base configuration can be purchased from i2i by the Customer as additional Professional Services. Disaster Recovery - i2i schedules daily network backups to the shared backup devices. Backups are monitored and checked for errors, and regularly scheduled tests of the restoration procedures are performed. Backup copy retention time is one (1) day. Disruption of Service - i2i will assign its highest priority to a disruption of Service and will make its best commercial efforts to ensure th...
Sample 1
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Hosted Application Services. 3.5.1 Application Operation Service Live Authority Application Availability Management Service Test Authority Application Availability Management Service Application Production Control Procedure Management Service Application Batch Management Service Application Backup Management Service Application Archive Management Service Application Electronic Data Interchange Service Removable Media Shipping Service Removable Media Storage Service Maintenance of Authority Specific Software (Application Software) Authority Specific Software License Procurement Service Authority Specific Software Maintenance Procurement Service Authority Specific Software Support Service 3.5.2 Authority Project Transition Services Management Gated Governance [Project Request] [Special Service Request] [Service Request] Early Engagement Project Engagement Project Test Strategy Test Environments Requirements Management Service Test Tools Service Environment Resource Allocation Service Environment Design and Delivery Implementation Alternate Distribution Channel
Sample 1

Related to Hosted Application Services

  • Application Services Under an “Application Services” engagement, we will assist you with defining, developing and deploying end-to-end enterprise or departmental applications; tasks may include determining the optimal technology approach and caching strategy to deliver effective, high-performance applications; leveraging a best practice approach for building new applications which includes conducting user workshops, building wireframes, iterating, testing, documenting and mentoring to increase adoption; and enhancing, optimizing or redesigning existing applications for improved user experience, faster performance or extended functionality.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Information Services Traffic 5.1 For purposes of this Section 5, Voice Information Services and Voice Information Services Traffic refer to switched voice traffic, delivered to information service providers who offer recorded voice announcement information or open vocal discussion programs to the general public. Voice Information Services Traffic does not include any form of Internet Traffic. Voice Information Services Traffic also does not include 555 traffic or similar traffic with AIN service interfaces, which traffic shall be subject to separate arrangements between the Parties. Voice Information services Traffic is not subject to Reciprocal Compensation as Local Traffic under the Interconnection Attachment.

  • Software Support Services 6.1 The Software Support Services shall comprise:

  • Web Services Our Web Services are designed to enable you to easily establish a presence on the Internet. Our Web Hosting and Design is composed of our Web Hosting and Design Publishing Component and other miscellaneous components. These components may be used independently or in conjunction with each other.

  • Software Services If elected by Customer, the following Software Services will be made available for Customer’s use.

  • Information Services The Custodian may rely upon information received from issuers of Securities or agents of such issuers, information received from Subcustodians or depositories, information from data reporting services that provide detail on corporate actions and other securities information, and other commercially reasonable industry sources; and, provided the Custodian has acted in accordance with the standard of care set forth in Section 6 (a), the Custodian shall have no liability as a result of relying upon such information sources, including but not limited to errors in any such information.

  • Implementation Services The Company and the Client have developed a plan for implementing the services to be provided hereunder, including with respect to the transition of responsibility for such services from the Client and its current administrator to the Company, which plan attached hereto as Schedule I (the “Implementation Plan”). The Company shall perform the services required to complete the Implementation Plan, as set forth therein (the “Implementation Services”). The Company and the Client shall comply with any applicable requirements agreed in the Implementation Plan.

  • Beta Services From time to time, We may invite You to try Beta Services at no charge. You may accept or decline any such trial in Your sole discretion. Beta Services will be clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation or by a description of similar import. Beta Services are for evaluation purposes and not for production use, are not considered “Services” under this Agreement, are not supported, and may be subject to additional terms. Unless otherwise stated, any Beta Services trial period will expire upon the earlier of one year from the trial start date or the date that a version of the Beta Services becomes generally available. We may discontinue Beta Services at any time in Our sole discretion and may never make them generally available. We will have no liability for any harm or damage arising out of or in connection with a Beta Service.

  • Network Services Local Access Services In lieu of any other rates and discounts, Customer will pay fixed monthly recurring local loop charges ranging from $1,200 to $2,000 for TDM-based DS-3 Network Services Local Access Services at 2 CLLI codes mutually agreed upon by Customer and Company.

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