OEM Support Sample Clauses

OEM Support. SAP shall provide Platinum Support (where available) for applicable Cloud Service to OEM as described in the Cloud GTC, provided that OEM purchases Platinum Support for such applicable Cloud Service for each End User. SAP shall be responsible for responding to issues escalated and submitted by OEM that contain the required information as directed by SAP. SAP will respond directly to OEM as outlined in SAP’s then-current support policy for the applicable Cloud Service, which SAP may change in its sole discretion and make available to OEM in writing or online at an SAP website as SAP may designate. SAP shall have no obligation to support (i) the combination, operation or use of the Cloud Service with any third party service or otherwise contemplated in the Documentation, if the problem cannot be reproduced in the Cloud Service without such combination or use with such third party service; or (ii) problems due to causes external to the Cloud Service or otherwise beyond the reasonable control of SAP.
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OEM Support. CDP maintenance services to OEM shall include the attempts on a best efforts basis to fix material defects in the Software within one week of receiving notice thereof and the provision of all enhancements, modifications and new releases of the Software to OEM. CDP shall make the foregoing maintenance services available to OEM on behalf of all installed Customers during the first year of their Sublicense Agreement or Evaluation Agreement and all other installed Customers who have a Software maintenance agreement in effect with OEM. CDP maintenance services to OEM shall also include the prompt provision in a reasonable time frame of all modifications to the Software that are necessary to support * . When OEM's problem diagnosis procedures confirm the existence of a defect in the Software which the OEM is unable to resolve, OEM shall have the right to obtain second level support from CDP for the maintenance fee for the Initial Term as set out in Schedule B; such fee is to be negotiated for each Renewal Term; provided that aggregate annual increases shall not exceed the increase in the Consumer Price Index by more than * . CDP shall use due care and diligence to correct documented errors. CDP will provide support directly to OEM only. If OEM asks CDP to directly support Customers, this work will be performed on a time and materials basis at rates on the then current CDP consulting fee schedule.
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OEM Support. 5.2.1 Motricity shall be responsible for facilitating/maintaining the OEM relationship to allow for the successful downloading, pre-loading and/or embedding of the Device Client. 5.2.2 Motricity shall be responsible for the technical integration of the Device Client. 5.2.3 Motricity shall provide AT&T’s OEM partners with the following: (i) the Device Client (ii) Detailed documentation and integration tools (iii) Integrated test environment hosted by Motricity. (iv) Integration support staff (v) Device Client license to embed and distribute the Device Client for the XXX.Xxx Service 5.2.4 Device Client shall support the following: (i) application platforms that include, but are not limited to, Java (J2ME), Symbian, Android, Qualcomm Brew and Windows Mobile (“ Application Platforms”); and (ii) AT&T OEM partners which includes but is not limited to, LG, Samsung, Nokia, SonyEricsson, Motorola, HTC, and RIM and the related Application Platforms. 5.2.5 Motricity shall support native (embedded) OEM client integration upon request by AT&T to fulfill its obligations in providing the Managed Service to AT&T. AT&T and Motricity will establish Level of Effort under a separate Service Request Form, pursuant to Section 10 of this Exhibit A-3 when OEMs do not comport with AT&T Requirements for standard application programming interfaces and the Parties will determine what, if any additional fees are applicable.
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OEM Support. The parties acknowledge and agree that as between ArcSoft and Xxxxx: (a) ArcSoft shall be responsible for providing technical support to all OEM licensees of the MaestroLink Technology related to software issues, and (b) Xxxxx shall be responsible for providing technical support to all OEM licensees of the MaestroLink Technology related to hardware and firmware issues. The nature and amount of this support shall be agreed upon by the parties in writing within thirty (30) days after the Effective Date and the parties shall attach such agreement to this Development Agreement as Schedule E.
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OEM Support. Motricity shall be responsible for facilitating/maintaining the OEM relationship to allow for the successful downloading, pre-loading and/or embedding of the Device Client.
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OEM Support. Notwithstanding anything to the contrary, Xxxxxx does not directly support or maintain hardware and software manufactured by third parties (“OEM Products”), even if the items are listed in Schedule A. However, when such third party hardware is purchased from Xxxxxx or the software is sublicensed from Xxxxxx, to the extent permitted by the manufacturer or third party licensor, Xxxxxx passes through to Customer any warranties provided by the manufacturer or third party licensor. For OEM Products listed in Schedule A, Xxxxxx shall provide fault analysis and an initial diagnosis of an OEM Product problem. Xxxxxx shall coordinate with the Customer and the third party supplier for the replacement or repair of defective Hardware OEM Products covered by this Agreement and under the warranty from the third party supplier. Xxxxxx shall invoice Customer for any fees charged by the third party suppliers for such support and Customer shall pay Xxxxxx’ invoice within thirty (30) days of the invoice date.
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OEM Support. The Customer may purchase from the Company support services as provided by a relevant original equipment manufacturer (“OEM”), in accordance with the OEM’s standard support terms (“OEM Support”). The Customer acknowledges and agrees that the Company acts as reseller of the OEM Support and it shall enter into the OEM’s standard terms and conditions for such OEM Support, which shall form part of this Agreement insofar as applicable to the OEM Support.
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Related to OEM Support

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she: a. is not under any obligation to pay child support; or b. is under such an obligation and is in good standing with respect to that obligation; or c. has agreed to a payment plan with the Vermont Office of Child Support Services and is in full compliance with that plan. Party makes this statement with regard to support owed to any and all children residing in Vermont. In addition, if the Party is a resident of Vermont, Party makes this statement with regard to support owed to any and all children residing in any other state or territory of the United States.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • CLAIMS SUPPORT The Board shall complete and submit the Trust Plan Administrator’s Waiver of Life Insurance Premium Plan Administrator Statement to the Trust Plan Administrator for life waiver claims when the Trust Plan Administrator does not administer and adjudicate the LTD benefits.

  • Research Support (a) Having regard to the resources reasonably available for such purposes, the Operator will cooperate with AHS to provide such participation by its Staff as may be reasonable in relation to the carrying out of research within the Province. (b) The Operator agrees to promptly notify AHS in the event that it undertakes or agrees to participate in any form of clinical trial, research project, instrument use, or similar activity which in any way relates to the Services provided under this Agreement. The Operator shall, upon request, provide AHS with written evidence of Client disclosure and consent to research.

  • PRODUCT SUPPORT Partners may provide support for Products and other value-added services, and Partner is responsible for the performance of any services it provides. If Customer purchases Microsoft Support Services through a Partner, Microsoft will be responsible for the performance of those services subject to the terms of this Agreement.

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Services and Support 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software and Services on a monthly or annual basis, you shall receive as part of your active Subscription, so long as Intuit is receiving the applicable payment from you: (i) access to the features of the Software subscribed to by you; (ii) Updates and Enhancements; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but you will not be entitled to any refunds if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreement, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Software. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a Subscription, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and (ii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

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