Policy and Procedures Manuals Sample Clauses

Policy and Procedures Manuals a. For each SOW, within no less than fifteen (15) days prior to the Launch Date for the relevant Pilot SOW or SOW, unless the Parties agree to use Advanta’s existing policies and procedures manual(s) in any instance, Supplier shall deliver to Advanta for review and comment a draft policy and procedures manual that generally describes the activities Supplier proposes to undertake in order to provide the Services set forth in the applicable SOW, including, where appropriate, those direction, supervision, monitoring, quality assurance, ****** — Denotes material that has been omitted and filed separately with the Commission. staffing, reporting, planning, and oversight activities normally undertaken in connection with services similar to such Services. Each draft policy and procedures manual shall include: (i) a detailed description of how Supplier shall perform the applicable Services; (ii) a detailed description of the Equipment and Software that will be used to provide the applicable Services; (iii) further detailed information regarding the applicable Services, including operations manuals, user guides, forms of Service Level reports, call lists, “root cause analysis” procedures, escalation procedures, emergency procedures, and requests for approvals or information; and (iv) any other items requested by Advanta. Advanta shall provide all necessary and reasonable support and information to Supplier for Supplier for creation and finalization of the Policy and Procedures Manual. b. Advanta shall review each draft policy and procedures manual and provide comments and suggestions to Supplier, upon receipt of which the Parties shall discuss revision of the applicable draft manual in accordance with Advanta’s comments and suggestions, and Parties shall then mutually agree a revised draft. Advanta and Supplier shall repeat the foregoing review, comment, and revision process until a draft policy and procedures manual has been mutually agreed that meets Advanta’s requirements. The final policy and procedures manual for each SOW must be approved in writing by Advanta and, when approved by Advanta in writing, shall be deemed the “Policy and Procedures Manual” for such SOW and shall be attached thereto as SOW Attachment 1 (Policy and Procedures Manual). c. Supplier shall update and revise each Policy and Procedures Manual throughout the Term to reflect changes proposed by Advanta or changes in the Services and/or the policies, procedures, and resources used to provide ...
Sample 1
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Policy and Procedures Manuals. Supplier Personnel shall perform the Services in accordance with the Policy and Procedures Manuals as specified by Client from time to time. In the event of a conflict between the provisions of this Agreement and the Policy and Procedures Manuals, the provisions of this Agreement shall control unless the Parties expressly agree otherwise and such agreement is set forth in the relevant portion of a Policy and Procedures Manuals approved by Client and Supplier in writing.
Sample 1
Policy and Procedures Manuals. Unless such already exist, in which case Management shall comply with their requirements, Management shall develop and submit to the Department for its review and approval such policy and procedures manuals, which when approved, shall become the property of the County, as are necessary and appropriate to govern the operation and maintenance of the Facilities and the provision of services hereunder. Such manuals, without limiting the scope thereof, shall cover at least the following: (a) Courtesy policies governing the treatment of customers by the front desk, service standards, telephone, xxxxxx services and housekeeping departments. (b) Marketing reservations and sales department policies (c) Guest referral policies (d) Refund policies (e) Policies related to room service (f) Employee Training Manuals (g) Accounting procedures (h) All manuals and procedures related to point of sale equipment and systems, including but not limited to, those related to cashiers, back office support, and integration with Management’s corporate systems and procedures. (i) Credit card and check acceptance and denial procedures (j) Promotional and travel agent discounts and allowance policies (k) Facilities maintenance and cleanliness programs (l) Customer Complaints Once any policy and procedure manual required herein is approved by the Department, it shall not be modified or amended without the further approval of the Department. The manuals required pursuant to this Article 8.03 and Article 7.04 shall be developed based on the operation of Management at the Airport pursuant to this Agreement.
Sample 1
Policy and Procedures Manuals. TakCo Personnel shall perform the Services in accordance with the Policy and Procedures Manuals as specified by Healthaxis from time to time. In the event of a conflict between the provisions of this Agreement and the Policy and Procedures Manuals, the provisions of this Agreement shall control unless the Parties expressly agree otherwise and such agreement is set forth in the relevant portion of a Policy and Procedures Manual approved by Healthaxis and TakCo in writing.
Sample 1

Related to Policy and Procedures Manuals

  • Policy and Procedures If the resident leaves the facility due to hospitalization or a therapeutic leave, the facility shall not be obligated to hold the resident’s bed available until his or her return, unless prior arrangements have been made for a bed hold pursuant to the facility’s “Bed Reservation Policy and Procedure” and pursuant to applicable law. In the absence of a bed hold, the resident is not guaranteed readmission unless the resident is eligible for Medicaid and requires the services provided by the facility. However, the resident may be placed in any appropriate bed in a semi-private room in the facility at the time of his or her return from hospitalization or therapeutic leave provided a bed is available and the resident’s admission is appropriate and meets the readmission requirements of the facility.

  • Policies and Procedures i) The policies and procedures of the designated employer apply to the employee while working at both sites. ii) Only the designated employer shall have exclusive authority over the employee in regard to discipline, reporting to the College of Nurses of Ontario and/or investigations of family/resident complaints. iii) The designated employer will ensure that the employee is covered by WSIB at all times, regardless of worksite, while in the employ of either home. iv) The designated employer will ensure that the employee is covered by liability insurance at all times, regardless of worksite, while in the employ of either home. v) The designated employer shall have exclusive authority over the employee’s personnel files and health records. These files will be maintained on the site of the designated employer.

  • Violence Policies and Procedures The Employer agrees to have in place explicit policies and procedures to deal with violence. The policy will address the prevention of violence, the management of violent situations, provision of legal counsel and support to employees who have faced violence. The policies and procedures shall be part of the employee's health and safety policy and written copies shall be provided to each employee. Prior to implementing any changes to these policies, the employer agrees to consult with the Association.

  • Company Policies and Procedures 7.1.1 The Company will ensure that Employees are able to readily access Company policies and procedures that apply to the Employees. 7.1.2 The Employees will observe and act in accordance with Company policies and procedures that apply to the Employees, as implemented and amended from time to time.

  • COMPLIANCE WITH POLICIES AND PROCEDURES During the period that Executive is employed with the Company hereunder, Executive shall adhere to the policies and standards of professionalism set forth in the policies and procedures of the Company and IAC as they may exist from time to time.

  • Compliance Policies and Procedures To assist the Fund in complying with Rule 38a-1 of the 1940 Act, BBH&Co. represents that it has adopted written policies and procedures reasonably designed to prevent violation of the federal securities laws in fulfilling its obligations under the Agreement and that it has in place a compliance program to monitor its compliance with those policies and procedures. BBH&Co will upon request provide the Fund with information about our compliance program as mutually agreed.

  • Rules and Procedures The Benefit Society By-Laws will be amended to provide for a 6th Director with three Directors appointed by the Unions and three Directors appointed by the Corporation.

  • Personnel Policies The School shall adopt, update, and adhere to personnel policies. These policies must be made readily accessible from the School’s website or school office, as described in Section 11.4. 1. If the policy is not available from the School’s website, the School shall submit the current policy to the Commission.

  • Safety Policy The City agrees to maintain in safe working condition all facilities and equipment furnished by the City to carry out the duties of each bargaining unit position, but reserves the right to determine what those facilities and equipment shall be. The Association agrees to work cooperatively in maintaining safety in the Xenia/Xxxxxx Central Communications Center.

  • Rules and Policies In addition to the terms and conditions contained herein, players acknowledge and agree that players shall be bound by and comply with all rules, regulations and policies established by SGM. SGM reserves the right in its sole and absolute discretion to amend,

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